112 reviews
All reviews (112)
Yelp (8)
Google (104)
Newest First
Newest First
Oldest First
Highest Rated
Lowest Rated
Dana Weldy
2 years ago
Best vet in Springfield, if ya can afford them. Before they became part of a corporation is when I started with them because they were reasonable and didn't discriminate against my Pitt Bull. Now, a regular yearly checkup cost about$240!!
Jesse Frost
2 years ago
Me and my wife took our German shepherd mix with elk hound in and they was going to cancel appointment until they was informed that he has taken his calming meds. They still mussled him for precaution. We are not going to bring him back after this experience.
Jennifer Arnold
2 years ago
Every time you call you cannot get in. My pet needs care and I can't get him in. They cancel your appointments and reschedule them for weeks down the road. Awful just awful. I'm moving to another vet.
Linda Rider
2 years ago
Except for Dr Bruce, VCA is the armpit of vet clinics
Thomas Mulkey
3 years ago
We have been going to this place for more than 20 years, since Dr. Henry ran it out of the small building. Lately since VCA took it over it has really gone down hill. They are out to make the money, but don't care when you have a sick animal that needs to see them right away. We have tried for days to get a "same day" appointment" for our cat that is sick. They can't schedule anything that is less than 6 weeks out. We have decided to move on to another vet. It's a shame.
Carolyn Gillam
3 years ago
We have used this vet for 10+ years. Our 14 year old lab was put down for us by them a couple years ago and they were very kind. They have done dental work and surgery on our vizsla. The past 2 days my vizsla has been ill. I was told yesterday to call back this morning for a same day appointment. At 7:05 am I was told their same day apts were already taken, call back tomorrow again. We are sadly changing vets. If you can't get a sick apt for 3 days that's unacceptable.
Kathy House
3 years ago
Always a superior standard of excellence. They love and care for your pet like you do.
Sharon Tingley
3 years ago
Dr. Bruce has seen us at our worst dont have kids so my animals are our kids so I wouldnt trust them to just anybody and Paula and the staff have been there awhile and know us and their new groomer Angie is AWESOM answered questions about how to groom our border collie mix Polly couldnt ask for better job didnt recognize her when we picked her up she has prancing around every since A big thank you
Donna Hinkle
3 years ago
I trust VCA Northwood when caring for my dog and boarding my dog.
Mike Turben
3 years ago
Very friendly vet techs. Dr Bruce is the best !
Sara Huff
3 years ago
They are so great with my puppy. 1st and last choice. He loves them too, he gets excited just pulling in the parking lot.
Tracy Stover
3 years ago
I just had to put my dog to sleep and they were very kind and caring to both me and my dog.
Craig Cox
3 years ago
They took good care of Rosie but she passed.
jerry shoemaker
3 years ago
They take good care of our older dogs.
Doug Jordan
3 years ago
Very tough day for my family saying goodbye to our family friend, Bettis. Melissa Delauter handled the situation with true care, sympathy, and professionalism. Thank you for making a tough day a little easier to say goodbye.......
Victoria Abenante
3 years ago
They are always amazing with my pets. I trust them 100%
Troy Pack
3 years ago
This has been our vet for over 5 years and we feel as though our pets are well cared about!
Abby VanHoose
3 years ago
Fast friendly service, now a corporation, prices are so high,hard to afford.Private owned practice s will be a thing of the past with overhead,insurance, soon country of corporate!???next???
Adrienne Houser
3 years ago
I was not told that I could not accompany my dog to her visit today. I tried to walk in the building with her and I was looked at weird and then told no one was aloud inside. I understand business having their protocols but it should have been clearly stated at the time the appointment was made. I would not have brought my dog in. She can not communicate. That would be like sending your small child to the doctor alone. I never do drop off appointments because of that. I am very disappointed in this situation. With that being said, Dr. Essleman was wonderful. She called and did a detailed followup. She is extremely friendly and knowledgeable. After COVID-19, I would bring my dog to her
Tina Turner
3 years ago
Very informative...vet techs are gentle with the animals
amy warren
3 years ago
Wonderful care!! Extremely caring staff!!
Anna Peterson
3 years ago
It's always friendly and helpful. They not only take care of your FURBABIES they take the time to tell you how to administer your pets meds. The staff is really good with you and your pets
Brandon J
3 years ago
Excellent with animals. Saved our cat from a severe asthma attack.
Carrie Foster
3 years ago
We had an amazing first experience this morning. Even with all the new Covid-19 protocols VCA makes sure to keep you in the loop with your pets care! Thank you.
Cindy Brown
3 years ago
Horrible experience waiting for almost an hour to get my dog's toe nails clipped
Darla W
3 years ago
Love love Dr. Bruce and his staff
Darryl J
3 years ago
Great service and friendly staff.
David Southward
3 years ago
They have been very good for our dog!!
Destiny Gollihue
3 years ago
I started taking my cats a month ago and so far I've been twice due to one of my cats being ill. Make sure you mention the free first visit, which allows up to two animals for that coupon, it helps a lot although the prices are the cheapest I've seen from a lot of places. If the veterinarian schedules you an appointment on their own discretion, the visit is free. Vaccines and medication aren't too bad either. From the two visits, I only spent $120 total.
Mary Moran
3 years ago
They are the most awesome people and take such great care of our animals it is wonderful I thank you and I appreciate
show more reviews
Business Hours
Monday
7 AM - 7 PM
Tuesday
7 AM - 7 PM
Wednesday
7 AM - 7 PM
Thursday
7 AM - 7 PM
Friday
7 AM - 7 PM
Saturday
8 AM - 12 PM
Sunday
Closed
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Is this your business?