PetPeople Rocky River, Ohio

104 reviews

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Reviews: PetPeople (Rocky River)

All reviews (104)

Yelp (20)

Google (84)

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Ben Kipp

2 years ago

Love this place. Great selection and awesome staff.

A W (Animanimus)

2 years ago

Always friendly and helpful! Helped us figure out just what food would right for our aging cat.

Nan Arian

2 years ago

Even when it's crowded, the staff makes you feel like you and your pooch are the only guests in the store. The customer service and love they show for every dog is unmatched. Highly recommend.


2 years ago

Incredibly friendly & welcoming staff. Always helpful when we need a recommendation.

Michelle Yessayan

2 years ago

I always find what I need and the store is clean & organized. It's not the least expensive, but that's not why I'm there in the first place.

Ashley Cornell

2 years ago

The employees are so helpful!

Amy Murray

2 years ago

The staff is SO friendly and helpful. Our new pup was fitted for his harness and got lots of love AND treats! We got 20%off our first purchase, a free dog tag, and a free collapsible water bowl for walks. Much more personal experience compared to Petco!

Anthony Pennza

2 years ago

Good store for pet supplies. Wish they would carry a little more items for pet birds though.

Scott Toth

2 years ago

Today was my first stop at this store, all the gentlemen working here were very helpful and knowledgeable! Great instore selection as well as online store! Very clean on the inside also! I will definitely be coming back to this place!! I give them 10 stars but 5 is the max!!

William Clark

2 years ago

Expensive but they have everything

Anthony Tanko

2 years ago

Unbelievable experience. Anyone rating the workers, or the service below 5 star....Frankly, they are either full of it....Or are just supremely unhappy in life. The staff is unreal, the products are top knotch....And they genuinely love what they do. We got a new dog, and she we couldn't figure out the food situation. They gave so many samples, and so much guidance. I'd never had a rescue, and they helped so much. Cannot say enough good things about this place . Will not go anywhere else for pet supplies.

Kaylyn Thompson

2 years ago

Love this place. It's the only place we get elk antlers for our dogs.

Sarah Biddulph

2 years ago

Awesome place! This place is a little bit of a drive for me, but I try to make it out here whenever I can because I always have such a great experience. The place is very clean and sells super cute treats towards the front. Last time I was there I was helped by Maggie, who was super friendly and knowledgeable! She answered all of my questions and went out of her way to spend time and make sure I was getting all that I needed and the right stuff. Everyone else there is very friendly and helpful as well. It is also in a great spot with lots of parking and other fun shops around!

Maggie Ensign

2 years ago

Everything in the store is healthy + high quality. The girls here are so kind and helpful

Theresa Marie

2 years ago

Melanie , Maggie , the one taller larger man with brown hair (never got his name) & the manager at this location are THE BEST !!! Melanie left for another location ... but met Maggie today and SO happy i did (very knowledgeable/friendly/etc) & the man always greets/very friendly . You legit see the smile in their eyes & if youre having a bad day , they can turn it around just with the simple convo about their dogs lol . they will personally will have me coming back to this location ❤. They are awesome and such assets to the team . gave them 4 stars since sometimes they dont have inventory in stock (NOT their fault , none of their control) !

Debbie Gregory

2 years ago

Employees are very friendly and helpful. This store is clean and neatly organized.

pam lucey

3 years ago

Friendly, helpful and great customer service. We left behind some canned cat food that we had purchased (which I didn't realize). A couple weeks later we came home to a wrapped bag with the cans, a note and some samples to try. So very nice, thank you!!

Amy Williams

3 years ago

Best selection of single ingredient treats in town...and the cutest doggie sweaters.

Maria Sharp

3 years ago

Had an amazing experience this weekend! Very kind, answered my questions, gave me a free sample of dog food and used my coupon twice! Will definitely be back!

Mary P

3 years ago

The people here are so friendly that you feel like you're walking into your friends home. It's small making it easier to find what you're looking for and there are lots of employees to help you along the way. I highly recommend Petpeople.

Robert Ferjanic

3 years ago

Good staff were very accommodating and explained the comfy cone to us as we were very confused.

Michael Dotson

3 years ago

Good selection of things. Staff friendly and helpful

Walter Thomas

3 years ago

My first visit! Wonderful Service

Theresa Murray

3 years ago

Best knowledgeable staff ever and they really do care. Customer over 12yrs.


3 years ago

Nice store, pleasant and courteous staff and employees. Very helpful with all your questions and needs.

Kaleb Armor

3 years ago

Believe it or not, they deleted my review. I am very upset about this. All because I proclaimed the store should be named common pet people, since they only support the needs of commonly owned pets, such as cricetinae, dogs, cats, and birds.

Elena Dowski

3 years ago

The only bad thing about this place is I always spend too much money spoiling my dogs. Knowledgeable staff and friendly.

Elly Laene

3 years ago

Excellent quality products, with an emphasis on natural ingredients and pet health. They also have super adorable gourmet dog treats that look like human cookies ????

Hope Marsh

3 years ago

The staff of pet people is so amazingly helpful.

Liz LAKEWOOD Christian

3 years ago

I love this store. The staff are always super friendly and knowledgeable. I'm always happy to give them my business!

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PetPeople, Ohio, Rocky River

19565 Detroit Rd

Business Hours


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


10 AM - 6 PM

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