Willow Wood Pet Resort and Training Center New Albany, Ohio

76 reviews

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Reviews: Willow Wood Pet Resort and Training Center (New Albany)

All reviews (76)

Yelp (12)

Google (64)

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Buffy Bolen

2 years ago

Our first time ever leaving any of our dogs in any kind of facility. It’s clean, the staff is so friendly and enthusiastic about the dogs! I had many questions and they were always patient and answered all my questions. Our pup came home happy and extra sweet! We would definitely use Willow Wood again!!

Jody Zitsman

2 years ago

Tulip LOVES it here! She can’t wait to see her buddies , both canine and human, and comes home each day happy and tired!!

Suzy Christopher

2 years ago

This place is amazing. The best recommendation I can give is that my dog runs right in even though she’s usually there for 7-10 days. She clearly loves being there!

Heather Stickney

2 years ago

One of the best parts about Willow Wood Pet Resort and Training Center is it's staff. It's clear that they all love animals, which offers me tremendous peace of mind when I drop off my dog to board her. My dog is high energy (read - a bit of a challenge), and the staff is fantastic with her. Based on her excitement at drop off, It's also clear to me that my dog knows and likes her care takers. I would give Willow Wood 10 stars if I could!

Andrew Gerken

2 years ago

They say pets are treated like family and they mean it. They were able to accommodate all of my dogs, administer medications, accommodate for special needs (one of my dogs is a rescue and was abused in a past life), etc. My lab mix will all but jump up into their arms in excitement when we drop her off. I could literally talk forever about how much my wife and I love willow wood.

Angela Snyder

2 years ago

We have taken our two yorkies to Willow Wood 3 times and each time they have come home with great reports of the pups being comfortable and happy. They give them 1 on 1 attention and let them play in groups of similar size dogs. My favorite thing is that Willow Wood will post pictures of the dogs to their snap chat stories so I get to see my babies while they are there. 10/10 recommend and would go back!

Kaila Metzler

2 years ago

I couldn’t rave about Willow Wood more! The girls are so attentive, knowledgeable, and genuinely caring. They make sure to tell you how your pup enjoyed his/her day and who they played with! My boy Oakland absolutely LOVES going to “school!” The girls treat him like their own and that sure makes my day a lot less anxiety knowing he’s well taken care of. I’ll be taking him here for as long as we can and with our next pup :)

Rex A. Moskovitz

2 years ago

Very good place for my fur baby. Kind people that love her.

Shouvik Biswas

2 years ago

Great professional service and my puppy seemed to enjoy his time there. I wish they had been a little more forthcoming about the total expense of stay I would incur, but I guess as a novice pet owner, the onus of that is on me. Will definitely be returning.

Larry Clark

2 years ago

We have taken our dog here for both daycare and boarding and been very pleased with every visit. The staff is very friendly, professional and all seem to really love the dogs.

Honest Eric

2 years ago

Great place. Our dog Elvis loves it there!!

Brenda Ferguson

2 years ago

This was my first ever experience boarding my pup while on vacation. From the check in process and through his stay the staff made sure we knew he was taken car of! Pick up and drop of was simple and they post regularly on their social media so you can see how much fun your pooch is having! We will definitely be returning for day care/boarding needs

Linda Derrow

2 years ago

We have always had an AMAZING experience with our Golden Retriever at Willowwood. They are all so kind and sweet there! Couldn’t ask for a better place for doggie daycare.

Jaimie S.

2 years ago

Super friendly staff, nice facility, and fantastic groomers that do their job well! Lacey was our groomer for our dog and when we picked him up, he looked and felt fantastic. She took care to be gentle because of his age and leg weakness. Will definitely return next time he needs a spa day!

Kelli Plummer

2 years ago

Willow Wood is fantastic. The staff is so sweet and loving to my boy Elvis. I am so thankful he has a place that he is comfortable when I am out of town.

Ryan Cashon

2 years ago

Can’t say enough about how amazing Willow Wood and their staff are. It is such a good feeling to know that a place like this is near us. The staff is friendly, prompt, and always a pleasure to deal with. They recognize our dogs when we come in, and we’ve only been here a year. They answer all of our questions in detail and follow up when they say they are going to. But, most importantly, they genuinely care about our dogs- they’re happy when we come in and always take the time to give to pay attention to them before taking them back to doggie day care. I am not one to leave reviews, but, I will sing Willow Wood’s praises day and night.

S. Robinson

2 years ago

My dog loves going here!! Staff is great!

Paula Swetlick

2 years ago

My dog Gus has been going to daycare here since he was a pup. The team is great and very friendly. He loves them all. I also board him when I need to go out of town which is very comforting since he knows them all already and I know they will give him the attention and love while I'm away.

Pamela Romanoff

2 years ago

My dog Charlie LOVES staying at Willow Wood. He gets so excited when I pull into the parking lot! He plays with other dogs while there and gets daily “cuddle time” The staff are sweet, responsive & responsible and I feel extremely comfortable leaving him in their capable hands!

Nicole Petrarca

2 years ago

I have been taking my dogs to Willow Wood Pet Resort for years and I wouldn’t trust anywhere else in town! They are exceptional with my 2 dogs and treat each one with their individual needs, especially our older dog, Ryleigh who I tend to be very protective over! Ryleigh doesn’t like to be anywhere other than her comfort zone and snoozing on our couch but when she sees Carissa- it brings out the puppy in her and she is so happy! Carissa and Autumn are 2 of the kindest people I’ve ever encountered and they reassure me that my two are at their home away from home when we are out of town. Thank you Willow Wood for being so amazing over the years!

Jen Howe

2 years ago

Wonderful option for lodging, as well as doggy daycare! Our chocolate lab, Hank, is always excited to play with his friends at WillowWood. Hank loves the special attention and love the staff gives every time he’s there!

Madison Clark

2 years ago

Our cattle dog Boone has been going to daycare at Willow Wood since he was 7 months old. He absolutely adores the staff and comes home exhausted. It is hard to find a place you can trust to leave your dog for overnight and daycare stays. Willow Wood quickly became a staple for us. We leave for vacation confident that our dog will be cared for and we take him for day care twice a week. We’ve been so grateful for Willow Wood. I highly recommend!

Lisa Hiatt

2 years ago

The daycare and training services at Willow Wood are awesome. We recently had our dog Carlos complete the 2-week training course and are happy to see how well his behavior has improved! Dennis explained to us how he trained Carlos and the commands to use at home. The daycare services are stellar. I know Carlos is getting the best of care when I drop him off. The workers are friendly and very receptive to his needs.

Linda Derrow

2 years ago

We love Willowwood. Their doggie daycare is phenomenal. Such caring professionals.

ann hamon

2 years ago

the staff is great. always friendly. our puppy loves the doggie daycare.

Kelly Tubbs

2 years ago

My pup has loved his stays with Willowwood! The people are so sweet and genuinely get to know the dogs. He’s a very social dog so adding day care is SO much fun and getting to see pictures on Snapchat of all the dogs playing is a bonus. Highly recommend :)

judy wright

2 years ago

Hank loves going here! He is given lots of care and love! We have been boarding Hank here over a period of four years.

Rachel Applegate

2 years ago

This has been our favorite place to take Jax for doggy daycare! He gets so excited every time we pull in to the parking lot, it’s really helped him socialize with other dogs and get some energy out! The staff is so nice and caring, I love how they post so many pictures and videos daily of all the dogs and how they’re doing on social media :)

Clay Cooper

2 years ago

UPDATE: Your response is a bold-faced lie. He has never attacked any groomer or anyone for that matter. Your response when we said he was a rescue was (and I am paraphrasing) "rescues are not worth the hassle." That does not seem to be a response for a place that deeply cares for dogs or other animals. We tried to get an appointment earlier than our normal groomer could and they can attest that he has never attacked anyone. He is a little timid, but opens up quickly to new people. We merely were being overly cautious to say he is a rescue and just needs 30 seconds to be introduced to someone. I urge others to take their business elsewhere. We have a well behaved rescued Golden-Doodle, and they refused to even consider grooming him. They said it is not worth the hassle. Please consider supporting other businesses who care more about dogs.

Aaron Downing

2 years ago

They take great care of my boy, Kai. He loves hanging out with his friends there. He always comes home tired and happy.

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Willow Wood Pet Resort and Training Center, Ohio, New Albany

5891 Zarley St

Business Hours

Monday

9 AM - 6 PM

Tuesday

9 AM - 6 PM

Wednesday

9 AM - 6 PM

Thursday

9 AM - 6 PM

Friday

9 AM - 6 PM

Saturday

9 AM - 3 PM

Sunday

5 PM - 7 PM

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