244 reviews
All reviews (244)
Yelp (4)
Google (240)
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Jessica Dyer
2 years ago
Great staff. Love Tom especially.
Theresa Hageman
2 years ago
I gave my dog a bath here today. Better than bending over a bathtub. Only $10 per bath and they supply the towels, shampoo and dryer. Just wish for winter dryer would blow out warm air instead of cold air.
Adrianne Fleetwood
2 years ago
Quick pickup, accurate order and very nice employee who brought the order out to my car. Definitely recommend!
Terry Powelson
2 years ago
Great place for your Pets and supplies
Suzanne Smith
2 years ago
Excellent manager so helpful and kind always go here first.
Dave Cullison
2 years ago
Always a good deal ????????
Advena Black
2 years ago
Update: I originally didn't say anything about my 5 star review. I love this place for their crickets, sorry if that's a bit weird! The crickets I get from here live for months, seriously! I can't get quality crickets from anyone else! It makes sense that the crickets would be so healthy because all of the animals in the store look very happy and healthy. The fish tanks here are natural and gorgeous, something you don't typically see in a pet store. The staff here definitely care about the animals --it shows! They have such good crickets that I have taken them to my friends in other cities to share and show off. I hope to get my crickets here for years to come
Gayle Miller
2 years ago
I was in the Newark,Ohio store yesterday and I was so disappointed. I know most if not all of the staff is new but the store was not as nice as it used to be. We used the self serve dog wash and there was a big pile of dirty towels and no clean ones. Also we had one of the groomers trim our dogs nails and we stood and watched. She was fine. But a different groomer was combing out a very overweight and very old dog. It was either a retriever or Collie. It couldn’t get off the table so it was kind of pushed off and then it couldn’t stand up on the slippery floor partly due to its age and partly because the floor was slippery. So the girl dragged it by the collar. It looked so mean! The grooming room look quite dirty as well. Hopefully they will get their act together!
Holly Baker
2 years ago
This is where I do all my shopping for my Cats. They are always very nice and helpful. They have the best prices around that I have found.
Michael Maley
2 years ago
Love this Place get all my cat accessories treats at this location great staff
Patricia Kloetzer
2 years ago
They always have what I need,love them,very friendly
T
2 years ago
They didn't have a dog whistle what kind of pet store doesn't have a dog whistle ????????
David Dye
3 years ago
Very helpful with everything. They are our new to go for our little buddie's nail trim. We are happy customers.
Carolyn West
3 years ago
Brought in 5 mo puppy for her 1st Grooming and I was very pleased. Good job
Kelly Rabenold
3 years ago
We have shopped at Pet Supplies Plus for the last few years now in store and online for our Dog treats and Cats food. When we place our orders online, they are usually ready when the estimate, my order is correct and they always leave personal notes to thank us and sometimes a sample of a treat to try! The Salon, our groomer is Chesney, has always done a wonderful, caring job with our dog Ellies’, appointment.
Linda McAfee
3 years ago
The place smelled of animal urine so bad. I paid for my stuff and left in a hurry, the smell was that strong.
Amanda Hester
3 years ago
The Newark store has gone down hill lately. Store is cluttered and animal cages and fish tanks were the worst I've seen In a long time! This also use to be the most reasonably priced pet store in the area with wide variety of supplies. Not anymore. I spent over $100 on fish supplies this weekend. (I've been Going to petsmart) pet supplies plus didn't have much on their shelves (that I needed) so I decided to go to petsmart after. Needless to say everything I bought at petsupplies was double petsmart prices so I will be returning everything I bought from them. It's a shame. Pets supplies plus use to be the place to go. But they can't beat petsmarts rewards or sales! And Petsmart is ALWAYS clean! Maybe petsupplies shouldn't have added the dog bathing stalls and took out half their animals. It's just way to cluttered! Cassie always made sure that store was top notch. Whoever is in management now... eh! Won't be back for awhile!
Angie Lee
3 years ago
The cashier with purple hair was very nice
Valerie Cline
3 years ago
Best in Newark and Heath!!!!! The meal worms we have to get for my daughter's bearded dragon are never dead like the ones at Petsmart are! Love this place!!!
Katrina Dickson
3 years ago
I'm not happy at all with this place I bought some bala sharks and they killed my yoyo and my cory cat BEWARE OF THIS PLACE 100% I AM VERY VERY UPSET THEY NEVER WARNED ME THEY WOULD KILL MY FAVORITE FISH
Mary Beth Davis
3 years ago
Everyone in the store is pleasant, professional and helpful. I have had to return/exchange items-and there is never any hassle. Its a great store to shop for your pets.
Kelly Evans
3 years ago
The employees I spoke to were not very knowledgeable about the fish they sell.
Gabby B
3 years ago
The staff is wonderful and the prices are fantastic! I brought my dog in to use the self wash machine and get her nails trimmed and ears cleaned. The staff was kind and welcoming and they all showed care for my dog! I will most definitely be coming again and I highly recommend this place for dog owners who want to wash without having to clean up their bathroom after!
Tammy Britton
3 years ago
I took my Doggie to be groomed. Heather did an awesome job. She explained everthing.
rita ryan
3 years ago
Staff usually greets you when you walk in the door and also will ask if you need help finding anything they are very friendly and helpful
Kira Cramer
3 years ago
The people are always friendly. I never have a problem finding what im looking for.
Don Bennett
3 years ago
Great place if you need pet supplies little pricey
Marilyn
3 years ago
I really appreciate the courteous and friendly service I receive every time I come to PSP. I'm always greeted with a smile, and staff members are enthusiastic about helping me find what I need for my dog. Pet Supplies Plus carries a wide variety of top-of-the-line pet food brands such as The Honest Kitchen and Orijen. They offer VIP spa treatments for your furry friends, too: bathing, blueberry facial, teeth cleaning, nail trims, and much much more! You can purchase 5 bubble baths for only $25 (or single visits for $10/e@). Pet Supplies Plus is the best place to pamper your pup! ????
Cori Robinson
3 years ago
Heather is an AWESOME groomer. The other associates are excellent too.
Cupxds.cloudiii
3 years ago
My pups and family love Chesney get her! Request her! Moose and cookie love you!! We always use her for grooming and washing 1000000% recommend
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Business Hours
Monday
10 AM - 8 PM
Tuesday
10 AM - 8 PM
Wednesday
10 AM - 8 PM
Thursday
10 AM - 8 PM
Friday
10 AM - 8 PM
Saturday
10 AM - 8 PM
Sunday
10 AM - 6 PM
Popular Hours
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Tuesday
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Friday
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