Animal Hospital of New Albany New Albany, Ohio

Our 4 year old lab-mix LOVES Dr. Allie and her team - they do a magnificent job!

Great care, and super friendly staff. Wouldn't bring kitty anywhere else!

We have used this vet for twenty years. Dr. Violet retired and it is now under new ownership. We loved Dr. Violet! We are not fans of the new ownership. Our dog was pretty ill so they asked us to get a stool sample and bring it in. They diagnosed our pup correctly, but never saw him. They planned to give us oral medication and call it a day. We instead took the dog to MedVets who immediately put him in ICU and have been giving him IV fluids and medication. He has been there three days! He has Acute Hemmorhatic Gastroenteritis/Colitis which could be fatal if not addressed. Why they didn’t suggest we go there in the first place is beyond me. I’m afraid to think of what might have happened if I would’ve taken their directives instead of going with my gut! With all that being said, the staff is very nice, courteous, and caring.

Found a kitten literally right outside this place! Brought the cat up and called all the numbers listed. The vets were in surgery which I get. But I am not allowed to even have a pet at my place! This little kitten had horrendous sores In His mouth and smelled like rotting flesh! (Like think dead animal on the side of the road) I figured they would take him and get him in, they did not they said they could not see him until next Friday! I called 3 other clinics and they were booked! I then called Gahanna animal hospital who not only got the kitten in which I did pay for, (money was not a problem) but they also got him into a rescue! Pretty sure said kitten was dumped at this a vet clinic, and I just happened to be nice enough to see it in the road and get it before it was hit by a car! Needless to say don’t feel this vet is reliable!

Misdiagnosed my cat with cancer and charged us hundreds of dollars for appointments and medicine he didn’t need. We went to two other vets for a second opinion and both of them confirmed he never had cancer.

I have been taking my pets here for over 20 years. I understand the covid has put new policies in place, but I am finding communication have been lacking. I took my dog in for dental work. Took her over for grooming a week later. Ask them to do the follow up. Picked her up. No report on how she did. when confirmed appointment they said it was to check her ear. Just also really frustrated with how they are handling the covid experience. Putting my dog in the vestibule , sitting in the parking lot calling all the numbers that they said to call(lines busy) just frustrating. I do love the staff(have new ones that are not so good) I do understand protect the staff against this virus, but wearing face masks, putting up barriers would make it so much better. If I didn't love the past experiences I probably would be switching doctors.

Found the staff to be very caring to our cat. No problems!

Have taken my pets to this clinic for years. Loved Dr. Violet and now there is new ownership. Recently took our dog in for pneumonia and issues with her legs/hips. Since the dog could not stand Dr. Poorman got on his hands and knees and examined her. He was so gentle with her and answered all our questions and made suggestions about meds and treatments that had not been tried before (i.e. laser therapy, diet, etc.). She is on the mend - will be slow - she is a geriatric dog - but really appreciated Dr. Poorman's patience and the time he took to learn about her history. So we miss Dr. Violet but we think her replacement is a winner.

All members of the staff, including Dr. Violet, have been fantastic with the needs of our four legged family. In the last two months, we have had two rounds of vaccines, one surgery, three check-ups, and had to put one pet down. The last was obviously the worst, but they were very kind during the process, letting me have a few minutes with her before and stay with her until she was gone.

Nice clean office. Staff very friendly.Dr Violet quite helpful with senior pets.

The staff, the docs are terrific! You will find none better!!!!!

Loving, caring group of people that always have been there for us for over 20 years.....Dr Violet has done things for us that other Vets have not....treating one of my dogs for years with a rare condition and giving him a great quality of life... Thank you guys for all you have done!

Love this place. Very friendly staff, clean facility.

Great vet, docs and vet techs really care about your animals. Staff is super friendly and helpful as well. Highly recommend.

Very caring staff. My two mutts have been patients for the past 7 years.

Took excellent care of our dog, loved her as much as we did. With their help she lived a long and healthy life and passed peacefully.

I cannot say enough good things about this office. We’ve been in New Albany 16 years, and this is by far the most knowledgeable and caring Vet we’ve been to. They even run on time! I give them 5 Paws!

Friendly staff and excellent pet care.

Been taking my pooches there for 18 years. Dr Violet is great and all the staff is wonderful.

Dr. Michelle Kozel takes great care of my cats! I would not go anywhere else, and Highly recommend her, and the staff.

They always treat our dog well.

My dog Boots has been a patient at New Albany Pet Hospital since he was a puppy and he is now almost 14. They are the most caring and helpful vet staff I have ever had the pleasure of dealing with. Tristin and all the others truly care …

The vets and staff have cared for my dogs for 25 years. They are an amazing team, and I know I can always rely on their prompt, wise, loving care.

We have taken 4 dogs and have been so pleased with their willingness to help with training tips, flexible schedules and most of all their compassion. They are pricey and further away from our new home but we pay and drive extra miles because of their compassionate and Kind staff. They even gave my moms dog a complimentary nail trim since he was with us during one of our visits. Love them all :)

I have been taking my dogs to the Animal Hospital of New Albany for over 22 years. The doctors and staff there have always been kind, caring, and compassionate. They have also provided honest, truthful and unbiased advice on the options for care. I'm not amazed to see a negative review, but I wouldn't let that influence my decision to take my pet there for care. As with any business, there are people who will not be satisfied with your service, no matter how hard you try. For those reasonable people, you will find a great group of people there who will do their best to help your pet and you.

The vets and staff are great there and they treat you like family. Plus they do it all vets, boarding, and grooming.

All of the staff are amazing. They love my fur babies as much as I do and give them their best at every visit. They were also very compassionate and caring when I had to make the hard decision to put one of my babies down just 2 days before Christmas! I wouldn't take them anywhere else.

The worst place ever!! Do NOT trust these people with your pets that you love. Don't trust them with a pet you only like a little bit. This place is in business just to steal money from pet loving people.Their favorite thing to do is tack …