Wintergreen Animal Hospital Erie, Ohio

Good experience, nails cut on both dogs which is wonderful!! Checkup and kennel cough vac for one. Friendly helpful Dr and techs.

I brought my dog too them and they are so wonderful ! My dog developed a skin infection and they took care of it right away ! Really couldn't of asked for more ! Everyone was nice and helpful and her condition seems too be improving with what the Doctor prescribed her ! Thank you so much guys ! Your awesome !

The staff was very friendly. Was able to go in if you were a mask. Everyone loved my Boo!!

I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE!!!! My pets first visit or two went ok, you can tell they just want your money and arent concerned about your pet. My pet was going in to have a tooth pulled. I told their office 3 TIMES the medications that my dog is on. My dog is 12 years old and I take better care of her than I do myself. Normally she had alot of seperation anxiety so she takes Trazadone as needed and she has her whole life. I called their office 4 days before the scheduled surgery to ask if I should give her a pill or two to help keep her calm before and after the surgery. They call me back the day before her surgery, 2 days later and at 4:45pm to ask if she has ever taken gabapentin for anxiety. She has been on gabapentin for the past 4 years due to arthritis soooo what is that going to do for anxiety if shes been taking it for years?? They do not familiarize themselves with a pet and that pets history ahead of time. You seriously asked me about a medication that she has been on for years and I have told you that at least 4 times. I really REALLY didnt feel good at all about her having surgery here but it needed done because it was affecting her daily life. Also, another time she needed dropped off for bloodwork and they had her all day and I could tell they didnt even take her outside once when she was there for 8 hours. I know my dog, ive had her 12 years. Every time they would call it was a different person on the phone. I felt like I constantly would just repeat myself over and over then they would call with a question when I had told the girl that called before that the answer. I work in the medical field, I treat people the way I want to be treated. I will pay whatever I need to in order to get the care my dog deserves and needs. I will not tolerate disrespect towards myself or my animal when I do not act like that towards others. Dr Amanda was soooo rude and unprofessional, Im glad she left. But it would have been great to know she was leaving BEFORE SHE LEFT. Isnt that the professional thing to do?! Please save yourself the headache and dont bother going to this veterinarian office. Rude rude RUDE!!! Unprofessional and they just need to pay attention to what they are doing!!

Amazing! I went to a different vet on east 38th who tried to put my cat to sleep without our permission. I called Wintergreen crying and they immediately took him and gave him meds to reverse the effects from the other vet. They even went in to the office on their own time to check on my cat over night. I love, love, love the staff! They are all so kind, all 3 of my animals go here.

Very nice staff , and very nice place with a Vet that cares about your fur baby

Do not trust them with your animal. My dog passed away because of Dr Amanda. My dog was misdiagnosed and put on meds she didn't need. I called one day and was concerned about my dogs health bc she wasn't acting right and Dr Amanda refused to see her bc my dog was Dr John's patient. I tried explaining that she was really sick but Dr Amanda still refused to see her and Jen the tech told me that Dr John will call me three days later. He never did. A couple weeks later i tried to take her again but they refused to see her and Ashley the receptionist told me that if my dog was that sick she would be dead by now. My poor baby ended up passing away that day from a tumor that ruptured. She was bleeding eternally. My heart is broken. The whole staff was very cold and heartless.

Dr Amanda is amazing. The whole staff is friendly and very compassionate.

Very nice place to take your pet. We drive about an hour to bring our pets here. The inside is super homey and comfortable, the animals are allowed on the seats with you, there's complimentary snacks and drinks. The people here are super accommodating and will do their best to squeeze you in even on a busy day.

Took very good care of my animals

they've taken care of 3 pets for me & i have always felt they truly care about both my pet's health & my emotional attachment to them. staff & doctors are friendly & empathetic.

As always, I love this place !! Everyone that works there are true blue animal lovers !! They treat your pet as if it were their own. Always happy to help educate and answer questions...and you don't wait long , on time with the appt times. And they've been super busy too !!! ????❤????????‍⬛

Great staff, very friendly. Wonderful service! Hasn't been easy to afford their prices at times, but it's always been well worth it!

Call and got med for dogs

I take both my cats here and they do a great job!

I take both of my new dogs here and I believe they truly care about your animals as if they were thier own. I had multiple questions after my dog was spayed. They took the time over the weekend/closed hours to address my concerns without a second of hesitation. The last local vet hospital I took my older, now passed, dog to wasn't personable. He was terrified to go in and I felt like I was shuffled in and out in a hurry. Wintergreen makes you feel welcome and always happy to see your furry loved ones. Both of my dogs are always happy going in and coming out of the vet!

They do an awesome job taking care of my fur baby. My fur baby is a blind dog who has a lot of trust issues but they work well with him and love him. Tippy enjoys his car ride to see his friends at Wintergreen Animal Hospital. Thank you all for what you do.

My entire experience with wintergreen animal hospital was outstanding. Very attentative, professional and knowledgable vets and techs who really treated me like family. We ended up having to put my animal down in the end but through the …

Thank you Dr Kean and the staff at wintergreen for everything that you do..they got both my dogs in and seen even during this crazy time. Even had them fixed. The care they provide is top notch. Won't go any place else

We can not thank the entire staff at Wintergreen Animal Hospital enough! Our dog Lily had an infection and they got her in within an hour. Lilys normal vet couldn’t see her until 4 days for their reasons. KUDOS TO YOUR TEAM! I would HIGHLY recommend them to anyone. Thanks agian

Great staff and my cat well taken care of! Highly recommend! Took great precautions with this COVID stuff going on and the curbside service was fast and simple!

Very kind and on time!!

As a lifelong pet owner I have learned to be discerning with where I choose to get my four-legged friends their necessary care. When my 8 week-old Rottweiler pup stopped eating and became rapidly and severely dehydrated I called all the vet shops in the area but due to the COVID crisis they were all booked up for a few days, days that my pup did not have. Wintergreen immediately heard what was going on and had my pup in within the half-hour and by the end of the day we had a reasonable grasp on the rare situation that she was in. Dr. Jones (their chief of staff) is by far the most caring vet I have ever encountered and went above and beyond to find the resources we needed at vet hospitals in nearby major cities. Destiny and the rest of their support staff have also been more helpful than i could imagine and we owe the life of our pup to them! Bring your furry friend here if you don't want to endure the constant stream of life-insurance or healthplan pitches that all the vets offices are turning into or if you want people who actually put the pet first.

I had an emergency an they got my fir baby right in same day an even called every so often to check on him! Such a wonderful facility

Such caring staff... Had to put our dog down and they were very sympathetic.

So happy I finally took someone’s advice to bring my cat here. Paid nearly half of what I was paying to a different vet for lab work that was necessary to treat my cat’s hyperthyroidism and wasn’t pressured to pay for anything that was not truly necessary at this time. Felt like my concerns with her course of treatment were actually heard and respected. Dr. Amanda Jones never made me feel dismissed or rushed while we discussed my cat’s medical condition and exam over the phone even though I know times have to be stressful right now for this business. Can’t wait to be able to meet her in person and will continue to see her for our veterinary needs.

It can be very pricey. I wasn't very impressed by some answers I received from the Vet. The staff otherwise were nice and pleasant

We had to switch vets after a few frustrating visits with our former vet. We called Wintergreen a week ago today, spoke with Shelby. She called the next day to tell us she was able to get their records from the former vet, got us scheduled today (less than a week later)!! Dr. Jones called me after meeting our little boy and answered every question I had regarding his care and our older dog’s care (who was not even with Dr. Jones today!!) They were absolutely wonderful. She took her time on the phone with me, putting my mind at ease that we made a really good decision switching our beloved dogs’ care to her and the rest of the team at Wintergreen!!

They were fast and seem to be very busy , Very nice employees

The best around. Friendly caring staff.