215 reviews
All reviews (215)
Yelp (24)
Google (191)
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Stephanie Palmer
2 years ago
We board 2 of our puppies there & they love it. Staff is always friendly and the pricing is reasonable. They have a variety of packages and options to choose from.
Stephen Moad
2 years ago
Hit or miss if you get what you paid for. Been at this location three times. The last time we showed up and they argued with us that we didn’t drop off our dog. My wife was rightfully upset. Dakota(our dog)was there for two days and came home almost with the same food we sent her with… The gal came back and told my wife there was some food in the bowl… so someone must of known she was here.
R Spencer
2 years ago
With the thought of subjecting my son Duke Ellington Spencer to the chaotic onslaught of family and friends during the Thanksgiving break, we opted to have him spend the night at the PetSuites of Dayton during our visit to the area. What a great plan! Duke had his first sleepover and he thoroughly enjoyed it. Heck, we enjoyed it! Everyone was rested, calm, happy and pleased. Hell, we even opted to get him groomed for the ride home! The staff was responsive to making sure all paperwork was completed in advance of our stay. Our local vet contacted them in advance to make sure we were ready to go. Everything went great! Tell'em Duke sent ya!
Pup Hazard
2 years ago
I'm in. A bad place atm and needed a safer place for my boy. Petsuites has been that place for my baby and treated him amazingly! 10/10 recommend
omid mosadeghi
2 years ago
I put my cats here for 10 days, and when I backed, both were sick, nervous and terrified, even one of them had nose bleeding! I had to asked my cousin to get them even before I return from my trip, when he was at the Pet Suite to get them, not only they were very unorganized, (lost the cage, even not marked or tagged) also I did not really find them patient and relax to put my cats inside their cage, I saw all on my cousin's phone while he and me were looking for the cage when I was exactly in the Airport to check in my flight, I have no Idea on Dog's department, but don't offer Cat's suite here. sorry
A Google User
3 years ago
Can be a little pricey but they take very good care of animals
Donna McMannes
3 years ago
My dogs love Pet Suites especially group play. I love it because it is clean and the staff are really good with the clients. Highly recommend the one by Dayton Mall
Jay DeBard
3 years ago
Friendly staff and good service with our dogs.
Koltin Clark
3 years ago
Can be a little pricey but they take very good care of animals
Patricia White
3 years ago
My dogs enjoying going to Pet Suites. The caretakers are so attentive to my pet and feel better they are some where they enjoy going
Suzanne Smith
3 years ago
We love this place. The staff is kind and my dog seems to come home happy. We have boarded and done day care.
Frank Raches
3 years ago
Our Dogs loves to be there, She is treated well and cared for. Always have used PetSuites even with previous pets
A Google User
3 years ago
The staff is professional and sincerely care for my 4 legged baby! They were able to accommodate me on short notice and the rates are very reasonable.
Anna Burney
3 years ago
The staff is professional and sincerely care for my 4 legged baby! They were able to accommodate me on short notice and the rates are very reasonable.
Michael Sutherland
3 years ago
Our dog came home with kennel cough and urine soaked paws. They didn't give him any of the snacks we asked them to give and only gave half the wet food we asked to give. Then they tried to charge me the full amount after I was told about two discounts that "would be applied at checkout."
A Google User
3 years ago
I boarded my cats here twice and each time I requested they be boarded together, one time I even insisted on placing them in the kennel myself and both times when I came to pick them up they had been removed from the same kennel and placed into separate kernels. The first time my cat got very sick and needed to go to the emergency vet because of the stress from being separated, when I asked why they had been moved the staff told me that they hadn't and were placed in separate kennels when they were dropped off, but I had personally placed them in the kennel so I knew that was false. They do not care to follow my instructions on how to care for my animals and their carelessness even led to my cat getting sick. After all of this they thought that a $50 refund on a $600 bill would be enough for me to forgive their careless neglect. I highly recommend keeping your animals elsewhere.
Alden Ray
3 years ago
I boarded my cats here twice and each time I requested they be boarded together, one time I even insisted on placing them in the kennel myself and both times when I came to pick them up they had been removed from the same kennel and placed into separate kernels. The first time my cat got very sick and needed to go to the emergency vet because of the stress from being separated, when I asked why they had been moved the staff told me that they hadn't and were placed in separate kennels when they were dropped off, but I had personally placed them in the kennel so I knew that was false. They do not care to follow my instructions on how to care for my animals and their carelessness even led to my cat getting sick. After all of this they thought that a $50 refund on a $600 bill would be enough for me to forgive their careless neglect. I highly recommend keeping your animals elsewhere.
nick Bozovich
3 years ago
Great place to socialize the dog and pretty afforadable for boarding.
Rex Herath
3 years ago
They seem like they REALLY care about your pet
Matthew F Reyes (motorbikematt)
3 years ago
I really like this place! I was a bit apprehensive at first because of the seriously loud section in the back, but my dog went and had fun and came home exhausted and happy. We will be coming back. If there was one point of concern, it is how loud it is in the back with all the dogs barking. I think it would be wise if there was a way to add some sections or soundproofing to reduce the volume as I am concerned not only for my dog's ears but for the employees have to work out there for extended periods of time.
Kelsey Vanderpool
3 years ago
I have brought my dog here many times, never had an issue with her grooming. My problem is the fact that I have to call numerous times in order to try to book an appointment, I will leave a voicemail so I can atleast receive a call back in order to schedule her grooming appointment and they can’t even respect their clients enough to give them a call back! This is not the first time I have tried to call to schedule an appointment (morning hours & afternoon hours) and left voicemails with no call back or answer. It’s highly frustrating and unprofessional. I will just take my business elsewhere so I can schedule an appointment for my dog without a hassle.
Dana McCollum
3 years ago
The burger was excellent, the fries were great, and that peanut butter cup cookie was perfect! The service was great, the atmosphere was relaxed and welcoming.
Bill Morgan
3 years ago
They take great care of our two pups.
A Google User
3 years ago
We have a very nervous Rottie/German Shephard mix dog and we are boarding with PetSuites soon. I decided to take her for a doggy daycare to see how she does. The staff was very patient and kind to her, she actually sat in the kennel with her to gain her trust. I would highly recommend them for any service you need that they offer.
Dawn Blevins
3 years ago
We have a very nervous Rottie/German Shephard mix dog and we are boarding with PetSuites soon. I decided to take her for a doggy daycare to see how she does. The staff was very patient and kind to her, she actually sat in the kennel with her to gain her trust. I would highly recommend them for any service you need that they offer.
Jeffrey Vondenhuevel
3 years ago
Very excellent care of your pet's, we us them all the time,
Brittany Green
3 years ago
I am happy with them so far.
Mike Wilcher
3 years ago
Staff is always friendly and helpful!
Olive Juice
3 years ago
I left my 6 year old cat at Pet Suites for 10 days while on vacation. He's never been boarded before so the first week was pretty rough for him but the staff patiently took my daily calls for updates on him and did what they could to make my cat more comfortable. I will definitely be utilizing their services again in the future. I trust these guys to take good care of my cat while I'm away. I highly recommend their services!
Bonnie Tewksbury
3 years ago
Clean, pets are well-cared for .
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Business Hours
Monday
6 AM - 8 PM
Tuesday
6 AM - 8 PM
Wednesday
6 AM - 8 PM
Thursday
6 AM - 8 PM
Friday
6 AM - 8 PM
Saturday
6 AM - 8 PM
Sunday
6 AM - 8 PM
Popular Hours
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Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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