Camp Bow Wow Columbus - Grandview Heights Columbus, Ohio

I cannot say enough wonderful things about Camp Bow Wow in Grandview. My pup loves going there whether it is for daycare or overnight boarding. She is so well taken care of, known by name, and comes home tired and happy. The staff is very efficient and courteous. Even on busy drop off mornings, I am in and out in less than 5 minutes. I highly recommend this location for you and your puppy's needs. 5 stars all around!

The staff at Camp Bow Wow are friendly and nice to me and towards my dog. I love how the dog rooms are constantly supervised and they separate the dogs according to their size. My dog loves to go there!

My dog loves to go to Bow Wow. The staff is very friendly and helpful . I feel good leaving my dog there. She come home tired which is a mother’s dream. I boarded her here too. I highly recommend coming here!

We'll managed, clean and safe place for both day care and boarding options. The staff and easy going and friendly. If you think you're going to go more than a few times, I'd check out their package deals, which bring the price and and reduce time when picking up your pupper. They also do training packages which could be helpful when combined the day care to reinforce good habits.

Awful experience with this location. We made the trip to the Camp and showed up early for our level 2 class. We had emailed with the trainer, Kelly, and made sure we were good to go and signed up. Upon arriving, no one could find us on the roster (no biggie, I thought, because I had the email chain with Kelly). The staff went to ask Kelly about the reservation. Kelly came out and immediately wanted to know if we had done the Level 1 training with her. We said no because we have already done all of the basic command training at home. She said that she wouldn't let us join the class because we hadn't taken Level 1 with her. When I tried to bring up our email chain, she dismissed me and said she didn't know what happened but that she didn't have time to talk to me because she was teaching a class. I told her that she said she would put us on the list but she told me she couldn't talk right now and walked away from us. If level 1 is a requirement, that is fine, but we were not told at any point that it was. I was very embarrassed and felt like I had done something wrong, so we just left. After we rechecked our emails, we called back and tried to talk to a manager. The Assistant Manager corroborated everything that happened as she was witness to it all, and agreed that it was highly unprofessional and problematic, but that Kelly is basically her own boss and they can't control her, even though she is a representative of the organization. We finally were contacted by the manager who seemed great at first. She apologized for Kelly’s behavior and wanted to make it right. I said we would be willing to come back as long as we could work with someone other than Kelly. Her solution was to have Kelly contact us and offer her level 2 class to us at a discount (the one that she previously wouldn’t let us in to). I emailed back to the manager asking to work with anyone else and never received a response (it’s been weeks at this point of waiting). Very disappointed as we were very excited for this training.

10/10 Would recommend. If the integrity shown by Kathy, the manager, wasn't enough, the professionalism and graciousness she and her staff, specifically Valerie, Maddie, &Adriana, (who absolutely deserve a raise), showed me and my pup when I violated policy was the definition of customer service. Thank you ladies!

Staff is friendly during visits and the cams are great for human seperation anxiety. I love the spaces and supervision they have for the dogs during the day. It looks very safe and our little guy always comes home tuckered out. However, carelessness and dishonesty made this a poor experience for our family. First, I WATCHED staff spray our puppy with the hose to break up some particularly rough play. This is totally fine with us, he's a puppy and still learning his boundaries for play. However, when I picked him up, I was playfully commenting on him being wet. The staff said he was "playing in the water." No he was not. Casual dishonesty like that was a little offputting but not as bad as what happened next. Secondly, we discovered our dog was not fed adequately or was fed the wrong food during his stay. We sent 3 portions of food with him for what should have been at least 3 meals over 2 days. So I was surprised to be handed back 2 full portions of food when I picked him up. We called to find out if they could identify any miscommunication about the meals and they offered no possible explanation for why there was so much food left. I sincerely hope that they just were very light on the scooping and didn't skip the puppy's meal entirely. Regardless, the carelessness has assured we won't recommend camp bow wow to anyone.

I really like Camp Bow Wow. My dog loves going there and they seem to really care about the dogs. It is clean and well-kept, and there is an option to watch your dog throughout the day via the video feed. I highly recommend Camp Bow Wow for doggie day care.

Our dog LOVES coming to Camp Bow Wow, and we love having a safe and clean place to take him when we need to!

Very helpful staff. ???? Once I explained our situation, they were able to get us paperwork and even stayed a late to accommodate our boy. I wish they had a location close to our home, cause at this point they cannot do anything wrong in my eyes.

Gracie is always made to feel that Camp Bow Wow is like a second home to my fur baby. The staff at the Grandview location are the best!

Not happy with my experience. Bad customer service from start to finish. I would definitely leave 0 stars if I could. The staff is rude and clearly don't care about the dogs in their below average care. FYI if you decide to do overnight boarding there will be no staff at the location after 7pm until 7am. So if there is a facility issue or if your dog has a medical issue, there will be no staff on site at the location to assist. The dogs are locked up and left by themselves for twelve hours with no on site supervision. There are ALSO NO CAMERAS available after 7 so you're not able to check in on them during this time. If you love your dog I would strongly recommend boarding elsewhere.

My dog is always so excited to go to Camp Bow Wow! The staff know him by name and are super sensitive to his special needs! With my busy schedule, I do not know what I would do without it!

All I can say is if it was more stars I will definitely give it to Bow Wow Grandview. It's my fur baby's home away from home they love, it I love it. The staff and the management is awesome.

They answered all my questions

Amazing experience!! Eleven is well taken care and we are so happy!! Thanks

If I could give this place 0 stars I would. Bad customer service I would recommend boarding somewhere that takes care of dogs better

Watching on camper cam is awesome

I take my dog here multiple times a month. Friendly staff and I love the live cameras on the app.

Awesome group here, Grey came back exhausted and extremely happy! It's also nice being able to check in on her via the webcams they have setup in the play yards.

The flexibility is amazing- i recently moved and didnt plan ahead in regards to my dogs and how stressful it would be for them. I called Camp Bow Wow day of and thankfully they had room for my precious dogs. The staff were also incredibly accommodating and they were the least stressful part of my very stressful day. I cannot praise this location more, because they are simply amazing.

Everyone was very friendly. I loved all the socialization my dog had while at Camp Bow Wow. Also, I really enjoyed being able to check-in with him on the webcams.

My camper loved her first day at camp. Reservations already made for next week!

Everyone is very friendly, they know my dog by name and treat him like he is their own, I can always check in on him via camera, and he loves going to Camp Bow Wow more than anything else in the world!

Great people - they love the dogs!

Camp Bow Wow Hilliard is wonderful. Rory loves going and they are always so friendly and excited to see the dogs come in.

The interview process was easy! Staff was friendly, and our dog Daisy LOVED it.

Perfect place for the pup!

The staff is always friendly and they truly care about each dog there. My pup loves coming to daycare to see his furry friends and the staff during the week!

Very friendly and helpful staff. Great for socializing my insecure dog and for reliable boarding. Love watching her on the cameras!