Puppywood Pet Resort Cincinnati, Ohio

Staff are great pup loves this place has cameras to watch what's going on.

My large dog has been going to puppywood since he was 6 months old. Now 7 and still loves it! Gets so excited when he realizes where we're going!

Awesome staff, and the mention of it "Piper" goes nuts, she loves it..highly recommended.

My husband and I love to travel but hate leaving our doggo behind. We take him with us when we can, but when that’s not possible we board him here, and he absolutely LOVES it! He gets excited when we pull into the parking lot. It’s so nice to have a place that not only takes care of his basic needs, but also makes sure he’s having a good time! It’s also really nice being able to watch him on the cameras when I’m missing him ????

At one time I would have rated this place 5 stars. But I'm sad to say that the lack of communication and not even reaching back out when I called and left voicemails in regards to my dog getting fleas or not communicating that you didn't receive my boardings. I've had enough. I'm no longer a customer.

I love watching my dog online while she is here. I just dropped her off for her third time and she was wagging her tail really fast; it makes me feel good.

My dog had been here before and staff even complemented how well she did her first visit. But this visit she attacked a senior dog and the staff said it was unprovoked. My Akita goes to training and she does not have that type of behavior so I was shocked! I can no longer bring her if she does not get social training. I was upset because she did come home covered in urine.

Okay, the pup likes Puppywood. He gets excited whenever we go, which is a big plus. They have very accommodating hours, another plus. They have video to watch your puppy, but that is becoming pretty common. However, our puppy needs a bath every time he stays there because he smells so bad when we pick him up. Only thing keeping this review from 5 stars.

Puppywood is awesome! The people are nice and professional. My puppy seems happy when I pick her up and the prices are very reasonable at $40 per night. If you need to board your dog, I highly recommend Puppywood Pet Resort!!!

I was in desperate need of a good groomer who could handle my extremely nervous pup. Not only did she not have any issues with him, but it was quick and now he looks so handsome! I would highly recommend this place to anyone!!

Decent place for day care, but every time I have boarded there, my dog came home covered in urine. One time he came home with several of his medication, and I had sent the exact amount that should have been used.

I cannot recommend them enough, have taken my dog there a few times now for grooming and she always comes out happy and clean and pretty!

Been bringing my dogs to this location since it opened. Top notch!

Best in the area love the webcam

I boarded my dog at a different place for a long weekend, and about cried when dropping her off as the customer service was so terrible and I was nervous to leave her with them. Which made me hesitant to try another place but happy I gave Puppywood, Anderson a shot. After taking my dog for her initial visit she was so eager to go back she pulled me to the door the next morning. She has pretty bad separation anxiety from me, but this is the one place she gets so excited to go in she does not look back at me (which is very reassuring). She's always worn out by the end of the day, which is nice being as she is a very hyper active dog. All of the staff knows her as soon as I bring her in and always have a good end of report. I do not trust my dog with nearly anyone but I trust bringing her here!

Great staff. Safe place for dogs. Clean

The staff is so friendly and are almost always back with the dogs playing, petting and cleaning. Our rambunctious puppy comes home happy and tired. Will definitely try the drop in daycare soon also.

Service here was great, took my 2 pups in for nail grooming these ladies were great will be using them for my grooming permanently

I have been taking my dog here regularly for months for daycare and he absolutely loves it! He gets so excited when we pull in the parking lot and it is all I can do to keep him from launching out of the car while still buckled in. He is worn out and content when we come home - this has made obedience class so much more successful! We recently started using their grooming services as well and they are attentive to what I want for Ike each time. Everyone who works here is friendly and helpful - Sammie is especially kind and treats Ike as if he were her own!

Agree with the previous reviewer about the attitude behind the counter. Taylor was beyond rude to me, both over the phone and in person. It was my dog’s first time boarding and he’s a hyper 3 year old golden retriever. He apparently had issues with the environment and they never once called to tell me. I would have sent my brother to come get him, but they never let me know there was any issues. When he was visible on the camera, he was secluded, they said because he was aggressive, which is the exact opposite of any behavior he has ever exhibited. He’s a ball of energy, but sweet as can be. I’m assuming the no phone call about any issues was so they could charge me for a full stay while they kept him locked up all day. I wish I would have read the other reviews before taking him, because I had the exact same experience.

I wasnt there..hit star by mustake.

Attitudes at the counter, and they let all of the dogs bite and fight with each other. We watched on the cameras, that work half the time, as one of the clerks was kicking our dog while it was being attacked by 2 other dogs. It was not a great thing to see while you are on vacation half way around the world.

Puppywood Anderson is by far the best, it has truly been a miracle! All the employees are nice, welcoming, and supportive. Prior to Puppywood, my high energy wild child was literally bouncing off the walls and barking at anything that moved trying to play (even with me running with her 5 miles a day and losing 20 pounds the first month after I adopted her). After a day at Puppywood, my loveable puppy snuggles (something I thought would maybe happen in 5 years) and enjoys going for walks at the park (her doggie friends have given her confidence so she no longer barks at everything). Daycare at Puppywood Anderson is truly incredible!

Max seemed to have a good time socializing with other dogs his size

Only place I would board my dogs.

There is no comunatcyion here what so ever with the staff

They are simply amazing! The staff genuinely cares for my dog and I couldn't feel more comfortable leaving him for daycare/boarding/grooming/etc.

Outstanding service, great location and easy to get in and out of. Right off the expressway. Have been using Puppywood for years.

Used to love this place but they got rid of one of there best employees, Jessica.

They are so amazing!!! My dog has been boarded here, and does daycare and he LOVES it, and we love all the people who work there!