245 reviews
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Yelp (14)
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Becky Parr
2 years ago
I brought my Sophie in at midnight, convinced I wouldn't be leaving with her. She had a bleeding ulcer. Dr. Bridges was amazing. Every step of the way, he explained what was going on. He knew, with my husband and myself being on disability, what financially we had to work with because of Care Credit and was able to work within the parameters. He gave us so much hope. 3 days later, we are seeing signs of our girl again. Thank you so much! Words can't begin to express how we feel.
Chuck Schuster
2 years ago
If I could give this money grubbing hole a ZERO I would. Great to hear a so called vet tell me when my dog had to be put down “okie dokie.” NEVER AGAIN while I take my pets here
Kim
2 years ago
I called to have my pei looked at & was told it was a 2 hour wait. Ok fine….so I go right there & all of a sudden it’s a 4 hour wait….are you freaking kidding me?????!!! It’s an emergency & I don’t have 4 hours to wait in my car with my dog who’s already not feeling good & stressed out. What a joke these people are. Unbelievable
Danny Radanovich
2 years ago
This place has to be the biggest joke a facility in Stark County. Took a cat with an injured paw here and they want $950 to even look into it. Cost $100 to even bring him in. So we went somewhere else the next day and had his paw fixed AND got neutered for $430. These people who work at this "emergency vet" should be ashamed of themselves. They have absolutely 0 care for animals. All this place cares about it money and they have absolutely no compassion for animals. Please never go here ANYONE WHO READS THIS wait and go somewhere else call ANYWHERE else.
Hydro2002
2 years ago
My cat had not been eating and barely drinking so I rushed her here only for them to want 2000 up front and that was just only to check out what was wrong with her. The price would’ve been fine if I was allowed to make payments but they don’t take monthly payments despite being a emergency vet so I obviously couldn’t afford it and now I’m sitting with a dying pet. I understand that it’s Covid but at least let us make monthly payments An update: my coco had passed when I took her to another emergency vet in Salem and those people were incredible and let us know that she was far too gone and knew that if they gave her fluids it would just make her suffer more. And all that dr had to do was do a physical exam on coco while this place tried to get money before relaying the bad news to us. This place only wants money even if it means forcing your animal to live in suffering
Jennifer Beacon
2 years ago
Not sure if emergency pertains to this place. I have been here for an hour and a half and they still have not seen my dog who is listless and clearly very sick. Apparently this is going to be an all nighter. After 5 1/2 hours still didn't know anything so I took the dog and left. 40 minutes later they called me with test results. $1000.00 dollars later I finally got some results. I get that this place is busy but I feel that it is severely under staffed. I would advise you find another facility unless it is absolutely necessary.
juilianna c
2 years ago
There was a wait but that helped my kitten with his upper respatory infection!
Kevin Marks
2 years ago
This place is awesome. I thought my daxman was going to have to be put down. They said no. Gave me meds and said he has arthritis and should be ok. He is a fat boy and does need to loose weight though.
Kristyl Dyer
2 years ago
Took my kitten here cause he had a hard time walking. Was told doctor would see him in a hour. 3 hours later nothing. Called and was told it would be another half hour. And that I should’ve never been told a hour cause it was a 6 hour wait. They finally call just to tell me they don’t know what’s wrong and if I wanted further testing I’d have to pay $831. All they did was weigh him. Take his temp. And test his sugar. Which I explained I couldn’t unless on a payment plan I got told they don’t do those. So I brought my kitten home. They told me I had to pay $90 when I picked him up. When I said I didn’t have it they had me signing a paper for a payment plan. Logical right? I went to make a payment of 40 dollars and instead they charged me the $90. Do not go here unless absolutely necessary. Like last resort. Thankfully my kitten was fine the next day and is a normal happy kitten now no thanks to them.
Alyssa Wilson
2 years ago
After going to Medvet in akron, waiting 3 1/2 hour and told it would be another 3 before being seen I decided to bring my dog here. They had her in and x-rays done in less than an hour. They helped my dog and were very informative on at home care.
Brenda Perry
2 years ago
Thank you so much for your kindness and compassion today. ❤
Faith Reed
2 years ago
Had to wait a very long time and no other people were there and way too expensive.
Kris Brainerd
2 years ago
The staff here is amazing, brought my dog in for pain in her back/ hind legs. They came out within 10minutes to triage her to make sure she was not life threatening. Wait time was long but I come to expect that with an emergency vet. Waited about 1 1/2 hours for them come get her, then another 1 1/2 hours for doctor to call with an update on her. Then another 30 hour to get the call on the bill and get her back. The doctor was very thorough and super nice and considerate on the phone. The price was reasonable for an emergency vet, but would rather pay that then have to wait with a dog in pain and Hope to get into the regular vet and have to take time off work. I only give the 4 star rating because I had to wait in the car that long and was not able to go in with my pet. I would defiantly recommend them if you need an emergency vet, would like them to at least let you go in with your pet this is a tense time for both the pet and owner. Thank you guys for everything you do!!!
K P
2 years ago
They were amazing and saved my cat. I cannot believe the amount of negative reviews on this place. I rushed my cat here on a Friday for sudden labored breathing after my regular vet could not get her in. I called on my way there crying because I was sure my cat wasn't going to make it and the woman was beyond kind and patient. They took her right in when i got there and she was in bad shape. I honestly did not think she was going to make it. They did a complete work up on my cat and had her stable enough to go home the next day with meds. Did it cost a lot? Yes. They did a ton of tests, xrays, oxygen, fluids ect. Just like us humans pay more to go to the ER its the same for pets. Do not let all the negative reviews from people who do not have a realistic expectation of what emergency medicine cost keep you from taking your pet here for an emergency. Will you have to wait- probably they were super busy each time I went. Is it going to be more expensive than your regular vet-yes it's an emergency hospital. Everyone was kind, compassionate and professional. I will not hesitate to go back if I ever have another emergency. Thank you all from me and Bean
Henry J Anderson II
2 years ago
Took our 13 year old Tabby to see these folks after she suddenly became ill. Her symptoms were very shallow breathing and she kept opening and closing her mouth to breathe. After arriving, she was taken in on a Triage basis, however I was told over the phone that it would be at least 2 hours before her x-rays and lab work were completed as there was one animal ahead of her. When I received the phone call of her diagnosis, she was diagnosed with pulmonary edema, and congestive heart failure, after paying 800.00 up front for the x-ray and lab work. The vet then told me that she had to be put on oxygen as she was turning blue and they were unable to do the labwork. The vet then recommended she stay overnight, and that she wanted to run a CT scan, along with other labwork after delivering a terminal diagnosis, confirmed by the results of the x-rays. When I objected to the further testing, which would have put my beloved cat thru further trauma of not being at home or around people she knew with these tests, I was told to "not take an attitude". Having buried my father previously this year and now being faced with every pet lover's worst nightmare, I kindly explained that because of the terminal diagnosis, there was no need to continue with further testing. I elected to let my beloved cat spend her remaining days in the comfort of our own home, and took her to our normal vet the following day, who offered an alternative to euthanasia in the hopes to combat my cat's illnesses. Unfortunately 3 days later my wife and I had to put her to sleep as she was no longer eating or drinking. I'd like to say that first off, a bit of compassion should have been expressed by this facility. None of that was present. Secondly, the cost of the X-Ray at 800.00 was 3x that what my normal vet charged at 300.00 for our other cat. The amount of poor reviews of this place are a direct reflection on how this place operates, and I will refuse to take my pets here after my experience with their staff. It's obvious that they don't care, overcharge for the same procedures your normal vet can do for a fraction of the cost, and as an Emergency Clinic, it's absolutely criminal how they can get away with it. This place seems to only care about one thing. Praying on the emotions of pet lovers while trying to get more money out of them even after giving a terminal diagnosis of the pet's condition knowing very well that the additional tests will not save the pet. This place needs to be reported and shut down immediately! DO NOT TAKE YOUR PETS HERE! Take them to the clinic in Green, who has a caring staff, and has compassion for what we go thru when we cannot help our loved ones. Someone needs to shut this place down permanently.
Diane Kendig
2 years ago
We called three area emergency clinics which were all closed to any more pets for the evening, even though we had a very sick puppy. Stark said it would be 3-4 hours, so we went. The phone receptionist was sweet. The young woman who came and got our puppy was, too. Dr. Tara Calcel spoke to us several times, keeping us up to date on what was happening and what the costs would be. In three hours, our puppy was examined, sedated, had a foreign object removed, and was sent home with meds and an offer for us to call if we needed to, very much appreciated on this holiday weekend when so many vets and clinics are off on Monday. The receptionist who brought our puppy out was so personal and thoughtful. People on this page who are complaining about the covid procedures clearly have not been to other clinics this year, as we have. These are national vet protocols for everyone's safety.
Chrissy Lee
2 years ago
This is an emergency clinic and they are extremely slow here. We have been sitting and waiting outside for over a half hour to be seen with noone coming out to check our dog. Now 2 hours plus and I've had to v a lot multiple times to check on my dog. Was told over 45 minutes ago that they were cleaning her wound and getting her meds ready. So ridiculous when you can't even be in with your dog or use the restroom here. Never again
Capri Wine
2 years ago
Attempted to call this "emergency" hospital for an hour, the latter half of that hour driving to it for what I suspected was my dog having a hernia. Labored breathing, lethargy, lack of appetite, tenderness around abdomen. She also had trouble putting weight on her back legs. We finally got through to someone on the phone while we were in the parking lot (the lobby is closed to the public) just to find out it was a 3 or 4 hour wait. The woman on the line offered zero sympathy, didn't ask about our dog's symptoms, and probably didnt care from what I'm reading here.
Barbara Hendricks
2 years ago
My normal veterinarian would not see me because they were short staffed, so I took my dog here with vomiting/diarrhea symptoms. It’s similar to a human hospital and critical cases take priority. Even so, we only waited about 2 hours compared to other emergency vets that I called that had 6-8 hour waits. The lobby was closed due to covid so we waited in the car. They called me to explain what they would be doing and let me know the price before they did anything. The staff that greeted me outside, the secretary that discussed billing, and the veterinarian were very caring. My dog is usually nervous around vets but did amazing with them. If we have another urgent care situation, I will be returning here. If you have an emergency case, expect emergency prices!
Sara Thornton
2 years ago
They refused to see our senior dog because someone in our household had Covid and they were scared that of getting Covid from our dog. He died in pain the next morning.
Terra Hall
2 years ago
Wow just wow. This place was so caring and loving to my fur baby and my little family. We had to put our dog down and they were so good to us in this hard time. They showed love to my 3 little kids and that was huge to me. I recommend
Kathy Opphile
2 years ago
The veterinarians, technicians, and staff were professional and caring in this most difficult time. Thank you Dr. Peteya and Dr. Bridges and the entire staff. We appreciate your dedication and care for our beloved Von Diesel.
Missy
2 years ago
This place sucks!! Brought my dog up because she's in pain... absolutely did nothing for her!!!!
Reece Guidone
2 years ago
As my dog was whimpering in pain for an hour in the parking lot, 2 of the workers were talking and telling stories/laughing right at the front desk. We called again they said they would be out shortly, I definitely Don’t recommend this place as it’s a complete joke
Christina Lijoi
2 years ago
I would highly recommend this facility. Dr. Noblik and her staff were amazing in helping my girl cross the Rainbow Bridge. The doctor and staff were so kind and caring during this difficult time of our life. Thank you all for your kindness and compassion ❤
Corbin James
2 years ago
Absolutely terrible… they took my dog inside and waited 2.5 hours just to be told that they didn’t know when they would be able to see my dog Bc it wasn’t as high as priority or emergency.. causing me to miss a wedding.
Joey Murray
2 years ago
This place just let my dog die told us he ate a foreign object gave us a x-ray for no reason when it doesn't even come back for 24 hours told me the dog had a Fighting Chance when they knew he sent him home with us to watch him die
Chad Helms
2 years ago
Took the dog to the this place as we believed he had swallowed something sharp. Hard breathing and whimpering. When we arrived they asked if he could breathe now and would be out shortly. After an hour of waiting to be checked in, we called to see what the issue was. They told us it would be 3 to 4 hours before they could bring in the dog. The triage in the clinic is poor. I will never go back to this clinic again if it can be avoided.
Lauren LeBlanc
3 years ago
I brought in my dog two months ago for breathing issues. They had said he was perfectly fine and nothing was wrong with him. Yesterday I had to put him down because he had a mask on his airway that was giving him difficulty to breathe.
Laura Egli
3 years ago
I’ve been waiting in the parking lot for 4 hours for my dog. Due to covid they are not allowing anyone inside, not even to use the restroom. They suggest I take my 6year old daughter to a gas station (who also has the same covid risks) at 11:30 at night! I then asked for my dog to be brought out to me so that we could leave and the receptionist told me no! NEVER AGAIN! There are a few other late night vets that I’ll give my money to. $465 bill and you tell my 6 year old to use the gas station bathroom! Wow! Also, I stated multiple times that my dog is allergic to chicken. On the discharge papers, it says to give her “chicken and rice” for the new few days.” These people are a joke!
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Business Hours
Monday
Open 24 hours
Tuesday
6 AM - 8 PM
Wednesday
6 AM - 8 PM
Thursday
6 AM - 8 PM
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
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