Banfield Pet Hospital North Canton, Ohio

Did not pay attention to details. Very rude staff that did not seem to care about animals at all

These people are so amazing! They care very deeply about pets and their humans. I highly recommend them for all of your veterinary needs!

Im very unhappy with this Banfield. I had an appointment to get my kitten spayed here and signed up for their kitten wellness plan. I was trying to get that spay taken care of before my move back up to Cleveland and before my kitten went in heat. Well they call me a week before my appointment to cancel because due to their error they scheduled us on a date where nobody was present to do the spay. All of the banfields in the cleveland area were booked till December. Now I have a cat in heat and I work from home so it's been a nightmare. Thanks north canton banfield for putting me in this situation. I only give 2 stars because when I went in they took good care of my kitten. Just a shame that because of them she has to through being in heat when they told me they wanted to take care of this before that day came.

Great place, and wonderful service!

I called at 230 and they were able to get me in at 4pm. They love my dogs and always take such good care of them. My girls will never go anywhere else

Just stopped by for cat food. Staff always fast and friendly

Such friendly people. I buy flea treatment for my two cats.

I love how they treat my Cujo! They ste professional and loving with the pets....call or e-mail with shot reminders ect. You can't go wrong.

I love having my dog's hair cut there

This place is great and a great friendly staff.

Amazing staff so patient and caring. My 70 lbs. Pup is always treated great and cared for quickly. Love this location

Everyone at Banfield pet hospital in n canton are great, friendly, helpful. I highly recommend their services.

Very poor customer service.Banfield only cares about making money and not your animal. Banfield canceled my appointment due to weather. I rescheduled and was reassured that my appointment would be covered under my well care package for my dog. After arriving I was told that the annual package had already renewed automatically even though I had called to cancel it. Then, I was informed that the visit would not be covered under the package I had paid for and I would have to pay out of pocket for the visit. The employee informed me there was nothing she could do but charge me for the visit. She even remembered speaking to me at the last appointment and me requesting to cancel the contract. She rememberers giving me the number to call to cancel. I followed her instructions and still got charged. They suck up your money and do not provide the service they promise.

Great vets and very reliable

I am so pleased with this pet hospital. That I am seriously thinking about changing from the one I have now. Dr Woo, did a complete exam on my cat they shaves the mats of his fur. My male cat felt so calm and relaxed with the Dr's assistant. He didn't have his normal attitude when he got home. She worked a mircle with him. I think he's trying to get tore up so he can go back.

Love Banfield. The staff is amazing and take time to truly know your pet. Been going for 8 years. Never an issue. Smart staff. All questions answered always and follow up care is amazing.

Everyone was very sweet an nice the vet took very very good care of my new baby

I bring my puppy Drake here. The entire staff is so sweet and helpful. They really listen to all my concerns and take time to give me advice.

A little on the pricier end. But they treat the pets well and are friendly. Good service feel safe with my cat there. Convient to pick up things for my cat while I'm there too.

My kid loves coming here (ok not really) I love the staff always warm and welcoming, and they treat both our animals as if they were family. They’re always helpful to address any concerns we have and to get us in for any needed visits.

Very polite and caring for our 2 rescued kittens..They offered us pet insurance package deal which will save us alot of money which includes a spaid/neuter procedure in plan...Kudos

Staff is always friendly, and we take all of our animals to Banfield quite often. The wellness plan is a huge savings

Always treat my dog so well and they are very helpful when explaining how to care for my dog ????

Great service! Despite the high booking traffic they had that (and a doctor on medical leave...so only one vet) they handled each pet parent, pet and phone call with outstanding attention and care. I went in with a nursing momma cat and her 6 kitten litter and they were AMAZING!

I just do their phones and IT stuff.

Had 2 cats,my silver tabby cat got good service,and within 3 miles of home.

My cat needs emergency care. But not here. Poor service and too many negative reviews.

Caring, Friendly, know your pet staff.

Doctor Trig. And the staff are awsome they do great with my Baby (Dollar)

Great people with big hearts!