Banfield Pet Hospital Ann Arbor, Ohio

Took great care of my fur baby.

Great except still unable to go in with my baby gril

I've been here a few times, as well as their previous location. I have a pet wellness plan which has been a great value for me. The staff has always been kind and courteous, and my cat was well taken care of. Thanks to my regular checkups, we were able to identify a thyroid issue in my cat and get on a medicine regiment quickly.

It would have been very helpful if I (an Optimum Wellness member, likely FORMER MEMBER) had been told that the LOCATION HAD BEEN CHANGED!!!!!!! …

I set up one appointment a month in advance, and the weekend before my appointment, they called me and told me they couldn’t honor a time, then set another arbitrary date weeks later without asking me. Then, a few days before that …