Joanna's Animal Grooming Salon and Playtime Paradise Fort Wayne, Ohio

57 reviews

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Reviews: Joanna's Animal Grooming Salon and Playtime Paradise (Fort Wayne)

All reviews (57)

Yelp (2)

Google (55)

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Cristina Adams

2 years ago

Fuzzy loves getting he’s spa day at Joanna’s. We had and incident long time ago with a cut but they took care of it. And Joanna follow up with us. Their stuff is super friendly and I can tell fuzzy loves that place. I would definitely recommend them !!

Stephanie Dickmeyer

2 years ago

Joanna's always does a great job grooming my Shih Tzu and Toy Poodle. Comparable pricing, ease of getting in and out, professional friendly staff, patient with different dog personalities. Great set up! Thank-you for making them look great every time!

Linda Gumpp

2 years ago

They take walk-ins for cats nail clipping. They are very good at quickly cutting your cats nails while you wait.

Adrienne Laskovich

2 years ago

We have a long haired cat who doesn’t bathe herself and absolutely hates being brushed. Because of this, her hair gets matted pretty badly. We used to shave her ourselves, but a new baby made the time required for that impossible. We called Joanna’s and they got us in with their cat groomer and did an amazing job! We will definitely be bringing her back in for regular grooming here.

Tom Kracium

2 years ago

Our dog Oliver loves it and they do a great job

Seherzada Husidic

2 years ago

Please be careful when you take your babies to get groomed. Courtney used to do a great job with my dog. Today it was someone named Callie/Kaley. Usually my dog is there for 3-4hrs. Today it was nowhere near that. The groomer cut my dog either with scissors or the clippers. I called and she said it could be from my dogs skin allergies. She has never had any issues or hot spots in the middle of her belly.

Veronica Brito

2 years ago

I took my puppy here and I asked for his body to be short but the ears and tail long and this is what they gave me, they also cut him and charged me $50 for something I didn’t ask for

Tanya Glover

2 years ago

I have been a client well (my pups have :) of Joanna’s for over $17 years now. I’ve had nothing but amazing service from her business. I tell all my friends how comfortable she makes my puppies feel. How talented they all are at grooming. How she keeps every animal in her space safe. How she was the first to groom my toy poodle Izzy and the last of 17 years. How much I trust her with my fur children. They are honest and such a lovely staff and business! Thank u for everything Joanna and your wonderful staff. -Tanya-

Sabrina Hiscock

2 years ago

Did an amazing job on both of our dogs

David paterno

2 years ago

Terrible. They did not even cut the poor dogs hair. Just washed and blew dry and charged $57. After 3 hours waiting .

Bethany Keefe

3 years ago

Best dog groomer in town! Been taking my dogs there for years and have never had an issue! The staff is always helpful and treat your animals like their own. Don’t take your animals anywhere else!

brady hunter

3 years ago

They hurt dogs and laugh about it terrible place

Carlie Voirol

3 years ago

Do not do business here. They hurt your animals and claim no responsibility. Just by the responses to bad reviews you can just tell they do not care.

Carson Palmer

3 years ago

My husband and I Recently purchased a Golden doodle. We don’t really have much experience in a grooming ourselves, regardless my husband still decided to take it upon himself to give our poor pearl a haircut himself. Needless to say pearl looked hideous. So we decided to take her to Joanna’s salon and they fixed what an atrocious job my husband did and made my precious baby Beautiful again so I will definitely be back!!!

Yasmin Davila

3 years ago

Awesome job and had our pup back to us in less then 2 hours!

CARTALK USA

3 years ago

The grooming and care for your pet should be amazing with reasonable prices

Chance Davis

3 years ago

The haircut on my dog was horrible. It was many different lengths, they were supposed to deshed him they did not. I wouldn't reccomend a single person to go here.

Chelsea Gerardot

3 years ago

Please please DO NOT take your precious animals here!!!! This place is horrible and doesn’t care about animals at all! This is my dog tucker after getting “groomed” this last week. More like butchered if you ask me. The owner is horrible and is extremely unprofessional. She cares more about money than she does about caring for the animals we entrust to her business. On her webpage she states that they “offer a safe, secure, and clean environment, and you can trust our team to meticulously see to every detail of your pets care”. But clearly that just means she will do whatever she can get away with to your animal instead. They cut my dog and then tried to tell me it was a scab and he was matted (completely untrue). He was groomed in way less than the 4 months the waiver we signed states. He had zero mats and no scabs or cuts. I took him to the vet immediately following and the vet confirmed this was a fresh (not existing) and deep cut. He needed to be sedated and get stitches costing us $230. And that is on top of Joannas still requiring us to pay for the grooming where they hurt our poor dog!! All the owner said is things happen.. and you signed a waiver. A better business owner and person that really cares for animals would have taken responsibility and done the right thing! It’s sad that we even have to write a review like this... but whatever it takes to help anymore animals not to have to endure something as horrific.

Destiny F

3 years ago

Wonderful staff. Friendly. Patient with your pet. I highly recommend. This is a local business, which is a huge plus for me! Would highly recommend to others! If you want to take your pet to someone who truly cares about your pet, take them here!!! Haven't had one bad experience! Kathy grooms my resuce dog Bumi ❤

Jenna Smith

3 years ago

Do NOT go here. My grandma took her dog here ONE time Recently and they ended up cutting the dog. Reading the reviews on here, it isn’t uncommon for them to do that. PLEASE BE AWARE

Jim Beam

3 years ago

Injured dog...lied about it...and when given a chance to redeem themselves...hide like a coward behind some piece of paper. Shame!!!

Joshua Hummitch

3 years ago

Doesn’t take responsibility of a mistake. Won’t try to level with you or pay vet expenses when they cut your dog and LIE, and say” it was a scab”. Yes you sign a liability, but when they lie about how the cut got there. Then it should be voided and joannas dog grooming should be held responsible. Please go somewhere else to spend your money.

Kelly Stuckey

3 years ago

They were able to get me scheduled on short notice, Stamos for a bath & nail trim...great service. Thank you.

Madison Skelly

3 years ago

They were so awesome! Will for sure be coming back to get our animals nails trimmed. We have two cats and a ferret and they were all so gentle and welcoming to everyone. Thanks again!

Melissa Moorman

3 years ago

I can’t say enough great things about this salon. Their whole team is always so kind and clearly passionate about what they do... they definitely prioritize great customer service and pet welfare! Thanks for taking such great care of our Bella, we love Joanna’s and will be customers for life!!! <3

nick gerardot

3 years ago

The release form you sign gives the groomers the right to hurt your dog! My dog recieved a 1 inch cut while getting groomed. The groomer called my wife to blame the cut on a mysterious scab that did not exist. After picking him up my wife noticed the deep gash that was left bleeding. He had to be taken to the vet that confirmed the cut to be fresh (not an existing wound). My dog had to be sedated and wound stitched. Costing us an extra 230$!!!! I talked to the owner Joanna that denied responsibility as "these things happen", and that I "signed a release form" that prevents liability. Do not bring your dog here as money means more than your dogs safety. A real dog lover and business owner would have taken responsibility and made things right.

Nik Kohlmeier

3 years ago

Screw this place. They'll hurt your dog.

R Oliver

3 years ago

This was our ragdoll cat Callie's first grooming experience. She had several matted areas and needed a thorough brushing. We had tried to keep up with the grooming ourself but felt it was time for a professional groomer to get involved. Joanna did the grooming which took an hour and did a great job while keeping Callie calm and comfortable. She used electric trimmers to remove some of the large mats and brushed her thoroughly to remove a large quantity of fur. She also performed a couple other trimming tasks. Joanna gave us a lot of valuable information about caring for our cat going forward. We would strongly recommend Joanna's and will use this grooming salon on a regular basis.

Rosalind Wilson

3 years ago

Staff not very friendly. The last time I took my dog here it was not a good experience. His hair was very uneven and looked like a child had been playing with scissors. You can tell it was a rushed job. I will not be returning and would not recommend.

Sarah Gumpp

3 years ago

My new puppy was a handful for Kathy and she was awesome with him.

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Joanna's Animal Grooming Salon and Playtime Paradise, Ohio, Fort Wayne

1724 W Wallen Rd

Business Hours

Monday

8 AM - 6 PM

Tuesday

8 AM - 6 PM

Wednesday

8 AM - 6 PM

Thursday

8 AM - 6 PM

Friday

8 AM - 6 PM

Saturday

8 AM - 3 PM

Sunday

Closed

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