Turkeyfoot Family Pet Center Akron, Ohio

I called them for a appointment. They said they would get his records from other vet and call me back. Well that never happened.

Gave us great care as usual

I only trust 2 vet offices and this is one of them

Best care my pupper Chewie could have ever had. I found his forever vet for all his needs and any future pets I may have in the future.

Courteous, sympathetic, understanding and exceptional service.

They are an amazing family vet ???? I absolutely love how nice they are and it was the best vet experience I have had

I can't say enough good things about the experience that we had. Very friendly I did their best to keep the dog calm and comfortable. Went above and beyond!

I’ve been coming to this vet for over 7 years now. Everyone is so friendly but lately it’s been taking longer and longer once in store, to get my visits handled. I’ve currently been sitting for almost an hour for my two cats visits and I’ve gotten one cat weighed. That’s it. Almost an hour……I get covid has slowed things down, but please communicate to your clients instead of leaving them to sit in hot rooms for almost an hour waiting.

Have always treated us well here.

They are very kind. ❤ we love this place. Get to our animals right away.My best friend has 7 rescues. They help us out alot.

I found a 6 month old puppy in the woods and Dr Horst saved his life. The puppy had parasites, an ear infection, and was under weight. Dr Horst was so kind and his staff would call to check up on my pup. He walked me through all the steps we were gonna take and our treatment plans and options. I LOVE Turkeyfoot and then decided to move all of my other pets to their care. The staff is so friendly and caring. I know my pets get the best care through them. I am so thankful I found this vet clinic and we will be going here for a very long time. Thank you ????

Every visit has been efficient and left me with a good feeling. They really care about my pets.

Great people. Very good with our 2 puppies. They even like going and visiting with the cat they have there...

Boarded my anxiety-ridden rescue dog with TFPC for 11 days. They did a great job of caring for him--trying a couple of things to see what would make him more comfortable. Appreciate the great care.

We were here to visit family so not our usual Vet. Great service and really cared about our pets.

Very good with pets and people!

I take my animals here. It's a clean and professional veterinary clinic. The staff are always friendly and good with our pets, they have a kennel and a groom shop as well. A bit pricey.

Great staff! Hard to book an appointment.

Best vet experience since moving to n the area. Doctor Horst is great.

This vet must have new management? They are no longer on our list of recommendations. Horrible customer service. Poor scheduling management. Absolutely no respect for customer's time. Order unnecessary services to inflate bill. Do not go here.

Love this place and so does Dakota

DO NOT USE THIS VET. Use google and search for others in the area. The staff and manager are extremely unprofessional. If they can treat a customer with profanity because they are frustrated then I can only imagine what happens behind closed doors with our beloved pets. I didn’t feel comfortable providing my credit card payment over the phone which set off the front girl. When she came outside She didn’t greet me with a hello or any form of communication other than grabbing my credit card. When she turned, she again didn’t say a word and had a dirty look on her face. When I addressed her behavior - she used profanity and walked away. After speaking with the manager she informed me that it’s a inconvenience for the staff to come get a credit card payment from outside and that’s not the staffs normal behavior. NO ONE SHOULD EVER be bullied for not providing personal information over the phone. The manager never offered a resolution other then to argue with me about how busy they are not about how her employee treated a paying customer. I’m sorry, this speaks volumes for this clinic. If they are treating humans this way then I wouldn't trust them with the care of my beloved animals or my personal credit card information.

PLEASE DON’T SEND YOUR PETS HERE. Google other vets in the area. There’s plenty to chose from. I’ve never dealt with more of an unprofessional manager and staff that used profanity towards me out of frustration. If getting out of your chair to come get a customers credit card due to not wanting to give payment over the phone makes you that upset. I can only imagine how they are treating our beloved animals behind closed doors. When speaking to the manager about the situation- she defended her employees disrespectful attitude and offer no resolution of correcting her employees disrespectful behavior. Which makes me believe they aren’t taking care of our beloved pets appropriately when they get flustered or overwhelmed because we as owners are not allowed in the building.

1 star this time around and that's only because of your always clean facility and great care for my pets. Carmel is doing great after her spay today and I thank you for that. It's just hard to understand 700.00 total for shots and spay. The bad experience today will definitely have us looking at other vets. I don't like being lied to at all. After surgery call to give me a time to pick Carmel up I asked if she was in heat and 150.00 fee was going to be added on..I was told she wasn't in heat and the answer I was given was no. It was on the bill when I arrived... I was told none of the receptionist at the front counter would have told me that.... that answer called me a lier in my mind. I so wish I would've got a name...or an apology!! Nope a 420 bill today with no...we will meet you halfway for the 150.00 extra fee..that we told you over the phone was not being charged. Live and learn our beautiful cat Carmel is doing great..that's all that matters I guess.

Did amazing with our pet

Great place would be a five star if we were allowed to come in to the appointment

Ist time there, everyone was nice , would recommend this place

My multiple experiences with Turkeyfoot Family Pet Center has been exactly what I have been looking for in a Veterinarian Office. They take care of me and my pets like we are a part of their family . They listen to my concerns and take the time to explain the situation in a manner I can understand. They make me feel like I am a part of the process. I am talking about EVERYONE in the office not just the Veterinarians. The staff has also been very kind and understanding and helpful. I highly recommend them to all pet owners.

Very caring doctors and staff. They take the time to listen to your concerns and treat my fur babies like they are part of their family.

Love these people they will take care of your animals so thank u guys so much for helping grace