The Pet's Pajamas Akron, Ohio

234 reviews

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Reviews: The Pet's Pajamas (Akron)

All reviews (234)

Yelp (52)

Google (182)

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Mario Streger

2 years ago

My daughter loves this place because she can see a lot of puppies. They let her hold and pet them.

George Mansour

2 years ago

My wife and I have purchased 2 pups from Pet Pajamas and absolutely love this place! I wish all pet boutiques were like this one. Kathy and her staff are the creme de la creme. They truly are the best. Always very welcoming and go above and beyond for their clients. Keep up the great work Kathy, we will always shop here. Thank you for always exceeding our expectations ❤

Sally smith

2 years ago

I had a eye doctors appointment a few weeks ago in Fairlawn and I don’t go to Fairlawn very often but boy am I glad I did… I seen a store called Pet’s Pajamas and since I have a dog at home I thought I would take a look inside to see what it was all about and to my surprise not only pet accessories but there was puppies!! I purchased the last Cavalier puppy that was there that day and he has brought so much joy to our family we can not get enough of him. The staff was amazing and helpful. Took the little guy to our vet and they said he was perfect and healthy the vet even checked out the breeder and said it was a good reputable breeder. I can't thank pets pajama or give them enough praise for helping us find our beautiful new little boy.

No Name

2 years ago

We got my dog Bentley here 5 years ago and he is the best dog anyone could have, he is a shichon super friendly and lovable , this place has the best pets

Candise Burgess

2 years ago

Today I was going to purchase a 1k dollar kitten; but the young associate was sooo utterly rude- the temptation to take her home stayed in my bank account!

Jeri Caulk

2 years ago

We stopped in on Sunday, 10/24. There were no pups up front, all were in the back. The worker was helpful and nice. She seemed to want to find us a dog that would match our family. The owner, on the other hand, was short with her answers and rude.

Beverly Petersen-Fitts

2 years ago

We have bought 3 puppies from Kathy and they are truly wonderful family members. The staff is knowledgeable and caring. Kathy works so hard to give her customers and pups the best experience! Highly recommend!

Bipsy Bop

2 years ago

Some of the staff could be a bit more friendly and I think certain members could work on their customer service, but I'm certainly willing to overlook that because of how precious and clearly well cared for the puppies are.

Jeannine Webb

2 years ago

The owner was extremely rude when i walked in the door. Not sure if she was having a bad morning before she opened, but i left immediately.

jennifer reynolds

2 years ago

We've added two doggies from Pets Pajamas over the years. 1st time 4 years ago with a schnauzer/bichon and then 2 years ago with a havenese/poodle. We had a good experience both times. I can't even imagine how the current times have effected the experience from staffing and puppy and shopper safety. If and when we would be interested in another pet - we would visit here again 1st

Renee Savage

2 years ago

I came in the day before Mother's Day to get a puppy. I immediately fell in love with a Bichon Frise, and had to have him. The staff worked very fast to help us and answered any questions we had even though the store was busy. Benji is a happy/healthy dog. He trained very easily and has been a great addition to our home!

Sami B

2 years ago

Such a nice place. Sweet staff and the first time I seen a place selling puppies where the pups all look clean and healthy

Janine Barnard

2 years ago

The store today smelled horrible.Not many dogs on display so why cant it smell better.Girl standing around petting puppy...could of been keeping place cleaner.????‍♀️

Lizzie Ditty

2 years ago

Coworker recommended this place to me. Gotta say, the way the owner responds to people’s reviews on here alone was enough to deter me from going. My advice is to reevaluate the way you react to criticism. Because a lot of people here seem to have genuine concerns and criticism for your business practices, and you respond to them like a spiteful teenager on social media.

Saint Gein

2 years ago

Cute puppies and cute clothing!! I got my little gal from here 4 years ago she is an Angel, couldn’t ask for a better dog than her!! I go in here some times to get her dresses

Gabrielle Gill

2 years ago

I got my Shiba inu puppy right as the store was opening back up after Covid. I went in by appointment. The girl that assisted my son and I was very nice. We love Hercules! Though he was only 6 lbs when we got him, he has grown well. He is missing a few teeth that I have to have checked, but otherwise healthy. He is beautiful and we had him trained right from the start. I do need papers on him and hope after what I’m reading it won’t be a problem......we purchased him 5/30/2020.

Stephanie Dang

2 years ago

I bought one of my dogs here over 11 years ago… things have definitely change. My son & I were never greeted and we were the 2nd customers in there.. We stood around looking for the dogs, and wondering where they are at. Then it got real busy, and we just stood around clearly waiting for someone to come help us. The owner picks and chooses who they want to greet and welcome here. Clearly, we were stereotyped and misjudge by either how we look (I look 20 even though I am 36) or how we dress. It’s sad, because we just lost our other dog of 14 years two months ago. I am left very sour even though I love the dog we purchase here who is currently 11 years old..

Mary Webb

2 years ago

I asked if the dogs ever get out of the modified fish tanks they live in, you know to play and be dogs. Nope.will NEVER buy a thing or go back to this place. This is just cruel.

Lauren Kellett

2 years ago

This place should have been shut down already. Pre-Covid they would allow anyone to touch their dogs and play with them. This is such an unsafe practice due to the puppies having not fully developed immune systems because they’re so young. I’m shocked that people still come here and buy puppies when there are thousands of reputable breeders all over the state who charge less, take better care of their puppies, and let you see the mother and father of the puppies. If anyone sees this and is considering getting a puppy from here, please reconsider your options and find a reputable breeder near you

Marcus Lee

2 years ago

Had my dog of 15 years we got her when I was in the 1st grade she lived a long life but sadly she passed away on Tuesday. But pet pajamas is where we got her

Michelle Leonetti

2 years ago

I am really not understanding the horrible reviews!! My son referred me to Pets Pajamas after he got a shih shon who he absolutely loves and is very healthy. I bought two Yorkie Shons from Kathy and they are healthy and happy!!! The store smells good and is kept clean. The puppies are also in clean enclosures! And like my vet told me “Every dog deserves a good home!” I live about 40 minutes from the store which is a good thing or I would probably have a whole houseful of dogs!!! I love Pets Pajamas!!!❤️????

Jason Seiberling

2 years ago

..we stopped in randomly one evening and 4 years later don't regret a thing...Mya is now a little over four this year and she is amazing...some fear buying from a store...Mya is the second pet I have acquired here and would again...thank you for what you do...

Luke Ludwig

2 years ago

I was in Pets Pajamas on June 2nd around 5 pm. I was ignored for 10 minutes at first. I walked up to the counter where a blond lady was hunched over the counter texting. I asked her if I could look at some puppies. She was short with me and said "yes, you can look at the puppies if you want to buy one". I thought to myself, "why else would I want to look at them?" Then her employee took one out and showed me one. While I was in her store, I heard this Blond lady owner complain loudly about her lost keys, then I heard her her be rude with a customer on the phone who she loudly told "to call her back" because she thought it was a prank call... I understand having bad days, but the complete lack of customer service and professionalism that I experienced at your strore was suprising. I will never be back.

Kelli Tomas

3 years ago

Overall I enjoy the place. We’ve gotten two dogs and a cat from here - however we went in to look around and the lady at the register was rude and not even wearing her mask. She had it pulled down completely. At least put your mask on in front of the customers - do better.

Rachel Shefelton-Lackey

3 years ago

Super friendly & helpful staff!

Lisa Zillich

3 years ago

I got a puppy on Saturday; took her to a outside graduation party: she was a Big Hit ❤️ Brought her home and I tried to put her in the cage. She got sick; so I called and talked to Kathy the owner; she said that she would bring her home to make sure she was Ok; I got her back the next day; My puppy is doing Amazing! I want to thank the owner and staff for their effort to make the transition work

Lilly Davis

3 years ago

First of all, my friend Jamie owns a Dog walking service and we came in the yesterday and had seen that dogs and we’re in small spaces. I’m usually lient about these types of things, but coming and seeing the puppies in these small spaces was just horrible. Second of all, my daughter was trying to pick up the dogs and the lady yelled at her. She said “You can only hold it if you buy it” . How can they expect you to just buy a puppy without being able to pick it up. They are all Puppy Mill dogs

Angela

3 years ago

Got bargain pjs in their clearance and grooming is super cheap!

Carlee Boccia

3 years ago

The poor guinea pigs have food full of nuts, corn, and seeds (they can’t digest anything I mentioned properly), no hiding hut, dirty water, absolutely no hay or toys to chew on, shavings for bedding (they have very sensitive respiratory tracts), and they look sick! The dogs have urine and feces in their cage. Take care of the animals!

Amanda Hastings

3 years ago

2 wonderful puppies over 3 years. Always are happy and healthy!

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The Pet's Pajamas, Ohio, Akron

3893 Medina Rd

Business Hours

Monday

10 AM - 9 PM

Tuesday

10 AM - 9 PM

Wednesday

10 AM - 9 PM

Thursday

10 AM - 9 PM

Friday

10 AM - 9 PM

Saturday

10 AM - 9 PM

Sunday

12 PM - 5 PM

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