Southeastern Pet Cremation Wilmington, North Carolina

50 reviews

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Reviews: Southeastern Pet Cremation (Wilmington)

All reviews (50)

Yelp (8)

Google (42)

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Joseph Aparicio

2 years ago

The staff was so caring and understanding during our most difficult time. We stayed during the process and received our beloved pet Moco within an hour in a beautiful urn, a hardened clay impression of his paw, a card expressing their condolences for our loss and a branch of rosemary all in a nice green paper bag. Thank you so much Southeastern Pet Cremation.

Tesla 455

2 years ago

I just wanted to say thank you so much for the note and taking care of my loki, he meant so much to me, thank you for the gifts along with the beautiful box my baby is in, Brings me such peace of mind. This is the closure I needed. This is the first time I’ve gotten a animal cremated. The amount of comfort I feel knowing that he was taken care of with respect brings me so much peace of mind. I can’t thank you enough. I’m glad he was able to come back to me in a timely manner. You guys are wonderful. Thank you for all the work you do.

John Leonard

2 years ago

On Southeastern Pet Cremations website, they use the words & sentences , With Care & Compassion, Your Pets Are Family, We Understand, We honor your pet. It also says; Our commitment at Southeastern Pet Cremation is to treat your pet with respect and compassion while in our care. Those statements are absolutely not true. On June 3, 2021, Southeastern came to my residence to pickup our dog who had been with us for over 11 years. The vet had just left after providing euthanasia. At this time I was extremely upset from saying goodbye to my girl. The representative from Southeastern who showed up was in his later years carrying what appeared to be some kind of carrying bag. I was concerned about how he was going to carry my dog since she weighed 60 pounds. I stated to him that I thought he would have brought a gurney. He told me that other trucks have gurneys but his truck did not. My dog was laying on a sheet and he asked me if I would mind helping him carry her out to his truck. We both picked up an end and carried her out to his pick up truck. At this point he drops the tailgate and tosses my little girl into the back of the pickup truck like she was garbage or some road kill that was found on the side of the road. The bed of the truck didn’t have any kind of lining or carpeting at all. It didn't really hit me until he pulled away what had just transpired. Two days later the same representative from Southeastern came to my house to drop off the remains of my dog. When I passionately voiced my concerns about the way he treated my dog, he could not even apologize. He just stood there and said that's what they gave me. My dog was not treated with any compassion or respect even while I was present. I can only imagine what happens when no one is around watching. I would have gladly transported my dog myself had I known that they were going to just throw her in the back of their pick up truck in that disrespectful manner. I will never use this company again. If you love and respect your family member (pet) I would think twice before calling Southeastern Pet Cremation in Wilmington NC.

Jaylyn Hernandez

2 years ago

I lost my first pet, my friend, my companion, my buddy and they treated me respectfully they were kind they helped me and they were just overall great. They helped me pick what was great for my little friend. I believe they should have 5 stars definitely. They helped me so much and helped me get the closer i needed and i’m so thankful for them! thank you for everything !!

Billie Torrence

2 years ago

I can not say enough how thankful I am for Southeastern Pet Cremation. Our Old English Bulldog Diesel passed away unexpectedly in our arms. We were lost as to the next step. Thank goodness for Southeastern being available 24 hours a day. It was 7 o'lock in the evening and they drove an hour to where we were and pick our baby up. They were very compassionate, patient and respectful with handling him. Plus, they drove the hour back the very next day to bring our precious boy back to us in a beautiful wooden urn and an impression of his paw so that we will always have him with us. I can not thank them enough.❤

Teres Reynolds

2 years ago

Wow is all I can say. I write this with tears in my eyes because I loved my dog and they were so great. They came to remove her body immediately, were very warm and compassionate. They returned the ashes in a nice box with a card and her pawprint along with a few other special items. I would recommend their services to anyone.

keely siebenthal

2 years ago

I was so happy to see the care they took in preparing my Bannon's remains. It was lovely and heartwarming and truly amazing. Thank you for the custom touches.

Amy Williams

2 years ago

You guys did such a beautiful job. This has been such a painful week for us but you treated my Bessie Lou with such care and compassion. I am happy to have her back home with us now and will treasure the paw print impression you made for us prior to her cremation. Thank you so much!

William Hrywny

3 years ago

We received Annie Moon's ashes back today and we were so pleased with the little wooden urn, the clay paw print and the card with the kind and wonderful sentiment. Such an awesome company, during such a heartbreaking time in our lives. Thank you ❤

Sharon Wingate

3 years ago

We are a family with 4 dogs...2.are brother and sister, Harper was diagnosed not long ago with congestive heart, out of the blue we lost him early Sunday morning. I contacted Southeastern Pet Crematory in Wilmington, they came out to the house, an hour away, picked up Harper, brought him back on Tues. The presentation was beyond any expectations. The wooden box is beautiful, along with a plaster paw print, a card. The folks at Southeastern Pet crematory made this experience as pleasant as possibly given the sad circumstances. I highly recommend this company, their compassion is shown in the service they provide, along with a very reasonable price. Thank you Southeastern Pet crematory.

Robin Waller

3 years ago

Very pleased with the professional, kind, and caring process when they came and picked up our sweet pup from home. On time and very respectful. Thank you guys so much for taking care of our Charley.

Jason Sawyer

3 years ago

It’s been over a month now Since my buddy Diesel left me and I’m glad I called you great job your service is amazing I definitely tell everyone about you.

DL H

3 years ago

We had brought our little Scottie, Merlin, to our vet at Needham Animal Hospital as he was struggling to breathe. He left us shortly thereafter and the staff at Needham helped us with the arrangements for cremation and the return of his …

Ashley Lander

3 years ago

Absolutely wonderful. They came and got our dog ( we live over an hour from tbem) and brought her back home to us the next day. I was expecting to get her back in a bo0x but she came in a beautiful wood box with a piece we could get engraved also a beautiful card and a plaster paw print with her name and owners name. They were extremely nice and sympathetic. I will be using them for all future losses. Thank you for running such a wonderful business and caring for your clients and their fur babies.

Aroura Hudspeth

4 years ago

They provided beauty, compassion, and respect to the return of my dear Benji’s ashes. I feel much better having him home in the beautiful urn they provided, along with his clay paw print. Thank you, everything was so thoughtfully beautiful.

Betty Fryman

4 years ago

My sweet kitty Coco died last night. We are fairly new to the area but i googled crematoriums and found that this company had really nice reviews. I was surprized on a holiday weekend that they were still open 24 hour a day. I spoke with Evan and he was so nice. He has a nice calming voice. He told us they could pick up and deliver but I felt like driving my kitty there. It was a little hidden but very nice operation. I found it to be very serene and Evan was very considerate. He said he would have Coco ready for us in a hour and a half and she was. A very pleasant experience considering the circumstances.

Brenda Murphy Davis

4 years ago

Thank you so much for the care and compassion that you showed me and my daughter during the cremation of my baby Yuki. He was the love of my life and I am very thankful to have had you do his service.

Bryden Manning

4 years ago

Southeastern handled my dog's remains. Since I made arrangements through the emergency vet in Wilmington I expected nothing other than to have his ashes returned to me. What I got was a plaster paw print with his name and date, a beautiful …

Camden

4 years ago

My little girl Alta unexpectedly passed away December 9, 2019. I’m moving back to Utah in January of next year, and wanted my little girl to come with me so we contacted Southeastern Pet Cremation. They were prompt at returning the phone call and very informative of the prices and process. I have never had a pet cremated but it most definitely helps with the grieving process and now she can forever stay with me wherever I go. I am truly appreciative of their services and their sympathy given. I will forever recommend Southeastern Pet Cremation to my family and friends. Thank you again for what you do.

diane boston

4 years ago

Last week I lost my baby, Dante Giovanni. Dante had been diagnosed with cancer in May. I promised him I would send him away before the cancer took him. Though it crushed my heart, I kept my promise. …

Janet rushing

4 years ago

My husband and I were so touched by the beautiful way the cremation of our dog Lucy was handled by this business (Southeastern)They made this painful situation so much easier for us-Our dogs’ ashes were returned to us in a beautiful …

Kyle Blalock

4 years ago

We had to say goodbye to our sweet Westie recently. Our veterenarian's office, Porters Neck Vet, coordinated with Southeastern Pet Cremation to have her remains picked up from their office and cremated. I picked up her urn this morning from …

Michelle Flickinger

4 years ago

We had to "loose" our sweet Radar. Southeastern Pet Cremation helped give us some closure. They did a very professional job. Thank you so much, The Flickingers

Valarie Fowler

4 years ago

I did not get my dogs collar and tag back. They said they don't give them back unless asked. I have always gotten it back. Always. I had to put my dog of 14 years down and I miss him terribly every single day. Now I don't even have his tag …

Carol Henderson

5 years ago

We have been using them since 2009, could not ask for better service, and so genuinely caring....we would use no one else...

Alan McWhirter

5 years ago

"THANKFUL" is the first word that comes to mind when thinking about the service Southeastern Pet Cremation provided. Donna was very sweet, compassionate and customer service driven. That is a very rare combination in today's business world. Our pet passed early in the morning and Donna was at our home promptly and returned our pet the next day. THEIR SERVICE WAS FANTASTIC. If you want your loved pet to be cremated. You can do no better that Southeastern Pet Cremation... If I could give them 1000 stars, I would.

Anna Brothers

5 years ago

I was absolutely devastated leaving the vet without my sweet best friend. Our vet took care of the cremation, I was so distraught I just trusted them. When I got everything back, I not only cried for Carl, but at what an absolutely …

Shontel

5 years ago

I'm sad & disappointed from my call for service information, pricing, etc. I don't even want to give this company a one-star they deserve a 0 no star! I was crying and hurt and in despair because my doggy had just died. I get this grumpy …

Phillip Seavey

5 years ago

Have used the service twice about to be three times. A very professional and courteous group that treats the pet with respect. I highly recommend this company.

Monique Lerch

5 years ago

Unbelievable accommodating to my wishes. They were so respectful and unjudgenental. I feel very fortunate to have been able to participate in my sweet boy Andre's final step in this world last night. Not that it would have mattered but the price was very competitive to what the vet had quoted me. Please use these guys, they're great!

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Southeastern Pet Cremation, North Carolina, Wilmington

5104 US Hwy 421 N

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