Pet Grooming by Kimberly Sylva, North Carolina

Great price for everything she did on my toy poodle. Gave him the exact cut I asked for and paid special attention to his needs. Have had groomers in the past who have accidentally nicked or burned him with the clippers in certain spots because he can get antsy and anxious while on the table, but he came back to me in perfect condition! Says a lot about this establishments work ethic and patience when it comes to little guys like mine. Will definitely be back for our follow up appointment!

Always takes great care of my Mimi. The owner knows her by name and graciously lies to me and tells me that my dog is well behaved!

I adopted an adult Chihuahua about a year ago, and he is very bitey when people try to groom him. I am SO grateful to Kimberly for working with him and consistently being willing to do what needs to be done in spite of his resistance! I don't know what I would do without this shop. Everyone else there has been great with my other, non-bitey pups, too!

A great place to take your pet! The groomers really care about their furry customers.

First time there wonderful people very good with are dogs and fast really great price most definitely will be back

I think she/they did a great job!!

Kimberly does a wonderful job with our young Pyrenees. She has been groomed there regularly every 4-8 weeks, from about 6mos old. Great Pyrenees are large, double-coated dogs and require no small amount of maintenance. These folks go above and beyond to make sure she is squeaky clean, comfortable and looking her best! The staff are always polite and professional, and our pup comes home happy and smelling like a flower :)

Our Tucker loves Ms Kimberly and he is hard to please!

Went there today to see about making an appointment for our Yorkie and was told that they had to take care of the locals , if we were “Snowbirds “ we were not welcome ????????‍♀️ not sure what snowbirds are here but very inappropriate to tell someone!!!!

I took my Pomeranian there for a a second time, when I arrived Kim looked at the card from the previous visit and read, the owner didn’t like the cut last time to what I then replied it was to short and I showed her a picture of what I wanted, Kim then said that’s not realistic because that takes to much time and cost a lot, at not time was money discussed I didn’t even ask how much was going to cost. I showed her a picture of a Pomeranian with a Lion cut, yet trying to be understanding I told her do what you can just not to short please, She took him in and told me she would call me when he was ready. About thirty minutes went by and she called to tell me that what I wanted was unrealistic and that I was not a regular client and that she had other clients who couldn’t get in and she didn’t want to spend the time with my dog. When I went back to pick him up she tried to tell me the same things she said over the phone when all she had to say was, she couldn’t do the job. She saw the card before, she could have canceled the appointment and no waste my time. I would never go back. Glad you found something you’re passionate about Kim....

Sadly you have to give at least one star. Personally I wouldn’t give any stars! I called to see if they had an opening today for Tobi. The girl on the phone tells me they had a cancellation and if I could have him there by 30 minutes they could take him. I don’t live that far so I went ahead and drove there. I get there and there is a sign on the door to wait bc of covid. So I’m assuming Kimberly came to the door saying something about their lunch time and blah blah blah. I told her I was told to have him there within 30 minutes and she pretty much called me a liar! I turned around and brought Tobi back home! I’m not taking my dog to someone that is disrespectful to me!

Kimberly does the best job on my Westie and he loves going there.

They do a good job, just be specific

Kim does a great job on my Teddy!

Our two toy poodles Dutch & Louis visited Kimberly and her team for the first time today. We could not be happier with the level of service! The boys look great! They were a mess too.???? My poor wife felt bad it had been so long since their last haircut, but she is relieved to have found such a good groomer nearby. Thanks ladies!

Extremely unprofessional. She called and cussed a client out after they weren’t happy with her grooms. The grooms were very choppy. I work in a grooming shop myself and can attest to the work being sloppy.

Kimberly is the only person my pitbull trust to cut his toenails. She is so nice.

They are so good and so sweet!

She saved my dogs life....looooong story

Great care of my old dog. He also looks great.

I’d give zero stars if I could My dogs hair was cut so jagged and uneven, the cut is not what I asked for at all, I wanted a lions trim and his “maine” was cut completely off, not to mention it’s jagged and crooked, I said DO NOT cut his tail at all and it got cut, y’all nicked his belly twice, and didn’t bother to mention it to me. I’m outraged at how my dog came back to me!! Further more he drank a whole bottle of water when we got home as if he hadn’t been given any water at ur facility. I definitely will NOT be back and advise no one else go either.

One of the best groomers and also some of the nicest people. The spent time making my skittish puppy feel comfortable with them. Amazing experience.

I have 3 dogs and she invites into her establishment and allows them to roam free. Always friendly and caring. My babies love going unlike others they have been to

Great groomers that truly care about your pets

This woman is a know it all! She does not listen to the customers and the needs of your dog. She was told that our dog does not like other dogs. She lets them all run free while they are being groomed. My little dog never has been traumatized after grooming. Both of my dogs were traumatized by this woman not caging animals before they are groomed. The other lady there talks down to dogs. Really this woman needs to be rated based upon her employees and her way of doing business. Stacy Zonker

I love to get my dog groomed there when in Sylva. The groomer found a small abscess on my dog's gum that I would not have noticed until it was much worse. Immediately got her to a vet! That's a good groomer!

Great place for your pets. Friendly, knowledgeable staff who know what they're doing. Good pricing.

Great people. Great service. Great price.

They really care about your dog through the grooming process.. great group of people.

Excellent cat grooming! She does dogs too!