Portsmouth Humane Society Portsmouth, North Carolina

Went to adopt a cat. I told the front desk girl exactly what I was looking for, a playmate for my kitten, and the personality of my current cat to find a companion who would match that. She told me she couldn't tell me anything about the cats personality because their cats.... No idea what that means since I just told her my cats personality. She sent us back to look at the cats alone and told us to figure out which cat was which by black and white photos on the wall... We came back with one we were interested in and ask for more info. Again she said it's a cat if you want it take it they dont have personalities until they're home. She eventually got someone else to go back with us who she said would be better suited to answer our questions. However, this person could not answer anything either and said to just foster the cat, figure it's personality out ourselves, and bring him back if we don't like him... The cat had supposably been in their care for months but no one could tell me how the cat interacted in their facility. Needless to say I left highly disappointed in the responses I got but also for the cats and their missed opportunities. A week later they posted the exact cat on their Instagram page witha description of his personality!! When I tell you I was hot. I understand most people are volunteers but there should be see type of respect and compassion to get these guys a home and at least try to be decent at talking to an adopter!

Great experience from start to finish for my family's adoption of Consuela. A welcomed addition to our family.

Clean facility and very caring staff... Stop in for a new best friend.

I called and this lady didnt even know what to say when I asked what kind of animals they take this is quite possibly the worst animal shelter I've ever had the displeasure of talking to

Very nice people and now I'm a proud foster parent of a beautiful little kitten..

These people really love animals

Placed a hold on a bunny awaiting treatment, came back the following week and were told he still wasn’t ready and they’d call if he was. Came back again the following week after hearing nothing, turned out they adopted him away to someone else. They knew they messed up, did not apologize and all around acted terribly about the situation.

The staff is awesome, they were really attentive and took their time finding the perfect pup for our home we fell in love with both of these girls. thank you so much for our beautiful pups!

This place is not ran right at all ... Very sad for the animals that are in there .... I would fire the manager right away

Great Christian music, food, Where faith and friends meet. Friday. Saturday, Tuesday... 6-9 pm...

Took in a stray cat we had found in a tree. Please consider donating to them if you can. They just want to help animals. Thank you to all the volunteers and staff. Hampton roads appreciates everything yall do.

The staff here are wonderful, knowledgeable and they genuinely love and care for their animals. They made the process fostering to adopting easy. I would highly recommend.

Went there to get dog licenses for my dogs. Young lady who helped me was very nice and knowledgable.

Went to look at the dogs the staff was very patient with us and we ended up giving Toby a second chance at happiness. We loved the experience.

Friendly people doing a full , and arduous mission to keep the animals safe well fed, to be adopted out to the right citizens. My experience although short , was professional , friendly , informative , and easy.

They had some great dogs that need loving homes - go adopt!!

I find it hard to rate these places, cause it's got a jail feel to them, but I give lots of points for what they do do for abandoned and lost fur babies ????✌️

Clean, only able to take animals from Portsmouth...

Came in looking for my lost dog. Not only did they try to help, but have me advice on what to do now, helped me add him to the database, and made me feel weekdays and comforted.

Donated food in need for my pregnant cat. I was very impressed with their actual care for animals

They are very gracious and patient. Great for adopting or giving up a pet

Good people, with loving attitudes towards the animals

We found a stray kitten that needed medical help. They were super friendly and took her right in. The place is very clean and organized. Go adopt a pet!

Nice place, animals clean and happy.

Very clean, nice staff. Nice shop out front.

They posted a picture of my lost Goat who escaped. Someone saw it and send it to me. They fill in love with him someone even wanted to adopt him. Glad they have a certain amount of time to reglame lost animals. Thanks to all the Center for taking care of Houdini my escape artist goat.

Very nice people. They are really concerned for all animals. They answered all my questions and concerns. I just love animals so much, and it's good to know the employees there love animals also. God bless them all..❤

Nice place. Staff was courteous and kind. Animals are well taken care of.

Friendly yet reserved. Just wish I could have seen the other adoptable pets while I was there since Inwas from out of town. Covid reduces some pets from being adopted because you cannot view them without an appointment even though you are already at the facility.

I was told that because I surrendered 2 animals I could no longer adopt. Which is totally unfair because I had to surrender one animal because she was very mean. I had to surrender the other one because I had terrible allergies. They should want us to get animals from their Not the other way around