Petco Durham, North Carolina

259 reviews

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Reviews: Petco (Durham)

All reviews (259)

Yelp (26)

Google (233)

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Marc Gelibert

2 years ago

Store need larger quantities of supplies for owners of larger than 55 gallon tanks

Chi'mere Faison

2 years ago

Prices are still high and very scarce on the cat food selection...

Raquicia Reams

2 years ago

We mostly use Petco to compare prices and brands and to let the kids see animals. Staff is always nice and they stay avid about spills.

Felitia Bearden

2 years ago

The grooming service Sapphire received from Danielle was excellent. I will always request Danielle for future grooming appointments.

Ramona Williams

2 years ago

Needs mealworms for our dragon, the ones in the fridge were empty or half full. Did find some on the shelf. Staff was helpful and friendly ????

keylli vigil

2 years ago

I love it I highly recommend this store

Jean Lebron

2 years ago

Large store has supplies for many different pets. The staff is friendly and helpful

BJ Slater

2 years ago

It's a bit sad and bare, not a whole lot of selection either. Staff was pleasant and helpful though

Chris Bohler

2 years ago

Empty shelves. Few animals to include fish

Jarvis Johnson

2 years ago

Great Low staff but excellent service

kenneth breeden

2 years ago

African American female groomer was very rude and discourteous. Refuse to groom my dog after I asked a couple of simple questions. My dog been going there for 5 yrs and this was the most worst treatment I've ever received. The store manager didn't seem to have control over her behavior. They did added services to my dog's grooming which I did not consent to then charged me more then I had agreed to pay

Kokichi Ouma

2 years ago

They were short on members at the time and a woman kept holding up the staff so they couldn't do their job as efficiently


2 years ago

I love petco... its where my pets I mainly use there services vetco and soon my son will get his first hair cut and I'll let you know how they are with him. (Only made videos of his vetco visits so this is just a picture of him outside, I will update his picture after 11.20 his hair appointment with petco)


2 years ago

Very friendly and helpful staff.

The Great Lady

2 years ago

This store was great nicely stocked! I just was not interested in spending $50 on a free goldfish won at the fair????????

Bailey Callahan

2 years ago

If the petco in chapel Hill is open after 5 then u need change the hours back for this one. Its stupid to close at 5. I needed stuff and I work all day and couldn't get here untill 520. Open ur store!!!!!!

melissa smith

2 years ago

great place for pet supplies

Penny Pool Dixon

2 years ago

The store is great ????. They are more expensive than others but you get what you pay for. This is the place to buy toys for a large dog or a Pit. My pit was going through the big Walmart tires like they were nothing. The big tire I got at Petco has yet to be defeated. I Have had it for a year and no damages!. I Was spending $10 every 2 weeks so it was worth the extra money for the toy.

Jaycee Peters

2 years ago

The setup feels jumbled and unorganized. The staff was nice but not very fast.

Madison Molter

2 years ago

For a chain pet store I was pleasantly surprised by the health of the fish and the tanks they are kept in as well as the aquatic plants. Happy to see a pet store take good care of the animals they house!

Jayne Boyer

2 years ago

Well stocked in our favorite cat food (although the price went up 10%). Check out person was very polite. Not crowded in the store and everyone was wearing a mask. I felt safe. This was my first in-store visit since start of pandemic. I had been ordering online before this visit. I would also like to point out that they had abbreviated hours that were not posted online. I had to return the next day after finding the store closed at 5:10 pm. They should make hour changes clear online.

tammy berdal

2 years ago

Chantel a staff member has such excellent customer service! They were out of a clearance item but she called other stores and went out of her way to be helpful!! Petco is lucky to have her

Monica Edwards

2 years ago

Easy in easy out. Clean store and helpful customer service.

Janeth Acosta

2 years ago

Bad customer service. Jonathan was very unprofessional. Doesn’t even deserve a one star.

jack septic

2 years ago

The people were really nice and welcoming overall it made me feel safe inside and they gave me tips on my geckos

Runway,Fashion,food,Puppies Mack Farm

2 years ago

DId not like my dog grooming basically sole money from me so i can take my dog to a different location. The one who does the baths is a thug that manager is a thug. I wouldn't trust a frog in their possession ! Thief

Shirley Williams

2 years ago

I have senior dogs (3). They like Nutro lamb and brown rice. They have not had in stock for the last 5 months. I go to Petsmart and they have it in stock.

Christina Willis

2 years ago

I will never buy anything from there again! I bought superworms for my bearded dragon a couple days ago and now he's passed away.

Ms.Kitty Fierce

2 years ago

Last minute stop. Everyone seemed to be ready to go which was understandable after a day’s work.

Andre Jigggetts

2 years ago

Always have what I need

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Petco, North Carolina, Durham

4011 Durham Chapel Hill Blvd

Business Hours


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


10 AM - 7 PM

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