61 reviews
All reviews (61)
Yelp (28)
Google (33)
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Jenn Sanchez
2 years ago
Best in Durham.....stop your search here they are simply the best!
Nora Karr
2 years ago
I was able to book with them for about a week of cat care with not a lot of notice. Melissa was so professional and caring with my cats. I really appreciated the daily messages and photos. It was no problem to add another day at the end of my trip. I will definitely use their service again. Also, I'm pretty picky about the care of my cats, so this is well earned!
Sherry Alexander
2 years ago
The people at the front desk seemed nice, friendly and knowledgeable. My cat was happy to be at home went we picked her up. She seemed to be her normal self.
Erica Robinson
2 years ago
Blown away by how awesome they are - Melissa always provides me with pictures and a description of the visit. Sounds so small but makes my day!
Winn Hartman
3 years ago
This service is the best we have ever used! We have lived in many cities and used many services but the folks at Bull City have been the kindest, genuine, reliable people yet. I would highly recommend using them for all your per needs!
Julie Leopold
3 years ago
We were really nervous about leaving our cat home alone for a week while we were out of town, but from the moment Melissa came over to meet our cat and tour our house, I knew BCPS was going to do an amazing job. Hayden and Melissa went above and beyond taking care of our cat, our garden, and even our smoke detector when it needed a battery changed. I would highly recommend BCPS to anyone because they gave us such a peace of mind while we were away! Thank you!
Lauren Fulkerson
3 years ago
I booked BCPS after a last minute scramble to find someone to watch our two cats while we went out of town for a few days. Stacey was so communicative while getting everything set up and our cat sitter was absolutely wonderful. We got the best picture updates and the kindest messages and it was such a relief knowing they were in good hands.
shane munn
3 years ago
Our experience with Bull City Pet Sitting was not great to say the least. Bull City Pet Sitting started off smoothly; they went out of there way to try to accommodate us even though we are slightly out of their region. The owner came by to visit us and meet our dogs; everything went well and she stated the dogs were fantastic. Next day the actual sitter that would be servicing us was scheduled to meet us at 2-230. We had to reach out to the sitter when he didn't show at that time to find out he wouldn't be there until 3-330. Once he showed, everything went well again with the visit; the sitter specifically said that he felt completely comfortable with the dogs and looked forward to hanging out with them. We even stated we were surprised how well the dogs felt around him and that they get even better with repeat visits. Later that night, we were scheduled for our first visit while we were away. The sitter was scheduled to come around 9pm, but somehow didn't show up to our house until 10:40 PM and was only there for 20 mins (scheduled for a 30 min visit). We even had to text him again to get an idea of when he was coming after he didn't show at the scheduled time. We received a text from the sitter afterwards saying that the visit went well despite the fact that one of our dogs was a little stand-offish and barked at him. Moving forward two days, we were scheduled for a work trip and Bull City Pet Sitting was scheduled to watch our dogs once again. We got a message on a app with no notifications that our visit did not go well, our dog was terrorizing our sitter, and that they felt scared to return and as such our upcoming visits were canceled. Despite the fact the it was an incredible last minute inconvenience and our work trips had to be re-arranged, it was incredibly unprofessional to send a message like that through an app instead of a phone call or email. We also never really understood their reasoning nor were they willing to try again. We also asked for our keys to be dropped off next day and they were not returned for another two days. Overall was not pleased with how they handled the situation, and would not recommend a company that can't be on time. What's the craziest thing is we have tons of friends with dogs that are moving to the area and we are in a spot to recommend a company for them to use; guess Bull City Pet Sitting doesn't want that business.
Nancy Harmon
3 years ago
Best company and excellent communication. I absolutely love getting updates after a visit which often include pictures and funny stories. I trust my pet sitter completely. She is amazing and so kind to my pup. My pup adores her. Thank you so much.
Mariel Klein
3 years ago
We LOVE Bull City Pet Sitting! We've used them multiple times and every time has been fantastic. Since they're a small, local business, they are reliable and fantastic with communication. They take the time to get to know every new customer and ask questions about your animals to get to know their personalities and preferences. Every sitter that we've experienced has been on time, clean, and taken care of our dogs and cats like they were their own. We honestly could not be any happier with a pet sitting service.
Ariana Bond
3 years ago
For all the people leaving good reviews...try coming back a day early and see what happens. That's usually how you catch pet sitters being lazy. That's what I discovered when I used this service. Had pet sitting for my dog/cat about three years ago and wasn't overly impressed. We came back a day early to discover litter everywhere in the bathroom, a litter box that clearly hadn't been cleaned for days, and the two little plants that I had asked them to water dying of thirst. Making my cat go to the bathroom in a dirty litter box is animal cruelty. I also left a small hand vacuum plugged in literally next to the litter box for easy access for clean up. Instead I got week-old litter ingrained into the grout of my bathroom tile. That took months to get out because no one had kept up with cleaning the area for a week. Owner (Jen) was very nice at the consultation, and maybe she just had a lazy sitter (Shanna), but I haven't used them since. Remembered my experience when looking for cat sitting for the holidays, which is why I just posted this review three years later. Not taking the chance on them again this year. I no longer use any pet sitting services because this outfit caused me not to trust the people I pay to do their jobs.
Anne Draelos
3 years ago
BCPS was recommended to us by someone who loves their dogs, and we are sure glad we started using them! Our dog has been cared for and played with and loved on since day 1, which was 2 years ago. Even during this pandemic they've been great about working with weird schedules and staying safe. Our dog loves greeting his dog walker more than he likes greeting us now! Always a joy to see the excellent photos of his walks as well. Cannot recommend this company and this team of pet-lovers enough.
Zach Leonard
4 years ago
Highly recommend. Great service and communication. Caring and talented walkers who will work with you on changing schedules and other challenges to make sure my (not the easiest to walk) dogs are taken care of really well.
Wendy Smith Fields
4 years ago
We have been so blessed to have found this team and their lovely dog walkers! They have helped us adapt to our new addition, a 2 year old rescue dog from the animal shelter, by filling in the walks and visits he needs while we are working. They've been excellent and professional and our dog has been very happy! David is our dog walker, and Melissa has been a god-send of dog training advice and assistance.
Deborah Hughes
4 years ago
The nicest and most reliable outfit in the region.
Evan Michiels
4 years ago
My girlfriend has left multiple messages and emails and it seems nobody works there. We scheduled an online appointment and nobody called and confirmed it.
Jacob Nast
4 years ago
Bull City Pet Sitting has taken care of all of our pets on numerous occasions and each and every time we are given prompt updates at every visit, pictures of our pets while we are away, and a clean house to return to! Their pricing is very reasonable and we feel its a great value for the trustworthy care our pets receive while we are gone. We recommend them to our friends and peers and those that have used them for their pet sitting needs have likewise reported back great experiences. Thank you BCPS for always treating our pets with love and compassion!
Natalia Gonzalez
4 years ago
Bull City made it possible for my husband and I to have a dog despite our busy jobs. They are very well run and professional, and the walkers always go beyond what is expected. They are quickly responsive and accomodative of both last minute cancellations and last minute requests. Can’t recommend them more!
Stephanie Palm
4 years ago
Cannot say enough good things about this team! Our dog has lots of energy & it pained me to know she was just sitting in our house for eight hours a day with no breaks, so I hired BCPS to come take her on mid day walks. We loved getting the reports & photos every day! We were actually at the dog park one evening & our dog recognized her walker from afar & I swear I've never seen my dog more excited! That really showed me how well cared for she is during the day. Great communication & flexibility from this company. I would recommend them to anyone!!
Erin Wilson
5 years ago
They're great! We used Bull City pet sitting twice so far when we've been out of town. They're affordable and reliable. They typically send photos of our animals which gives us such peace of mind. Highly recommend.
Jen Hill
5 years ago
I can not say enough good about their services. They are terrific in communication, are responsive and caring. I love getting the updates and feel like my babies are in great hands with them!
Elika Bergelson
5 years ago
They're awesome, Jenn and her crew (shout out to Shanna and Kristin too!) bend over backwards to make sure everything goes well for our pup; in a recent move they offered a great point of stability for our dog getting used to her new space!
Amanda Hudson
5 years ago
Best for first time nervous moms! They made everything so simple. I knew my pet was in good hand. My cat Zaboo was instantly I love with her. So much he made it hard to get. To the paper work! Have no hesitation about choosing them to care for your furry family member!
Erica McCready
5 years ago
We had such a great experience with Gui and Bull City Pet Sitting! It was such a relief to receive updates on our pups while we were away and to know that they were loved and safe. I highly recommend!
Joanna R.
6 years ago
Bull City Pet Sitting took amazing care of our cats. They were extremely attentive - for example, both our cats have the annoying habit of eating so fast they throw up sometimes. Our sitter noticed the problem immediately (we should have warned her!), cleaned up, and dispensed their food spoonful by spoonful. They also did an excellent job of keeping our cats socialized, cheerful, and good with people. We highly recommend BCPS!
Julie Ragsdale
7 years ago
This is a fantastic business that is dedicated to caring for your pets. I was impressed with the extra thought put into your privacy, as well as the enthusiasm for the animals. Some of the employees even make an effort to go to animal behavior conferences, which I think is incredible! I loved receiving a picture of my cat that first day I was away. As long as I live in Durham, Bull City Pet Sitting will be my top choice for pet care.
M.T. Johnson
8 years ago
Honestly, I never write these reviews, however I was so blown away by the service and responsiveness of Bull City Pet Sitting I felt I must. Jen was spectacular! She was able to work with our shy pup when all other services had failed. She really understands dog behavior and helped us correct some mistakes we were making. I really would never consider using another service again. Her and the BCPS team were kind, organized, dependable and went above and beyond to ensure we were comfortable on vacation.
Simone Costa
8 years ago
I can't say enough good things about Bull City Pet Sitting! I researched several local pet sitting services for our two cats before going on our honeymoon, and found their prices to be the most reasonable and that they were most highly reviewed service. We also looked into a local kennel and with only slightly lower prices, saw our cats would be staying in much, much smaller accommodations than our whole house! On our initial consultation, I was very pleased and encouraged by the enthusiasm Heather had for taking down every detail about our cats' very particular likes and dislikes. It was clear that BCPS holds their clients' (human and animal) well-being as the top priority! We have absolutely loved having Erica come and watch our cats - she texts photos and leaves wonderful updates for us when we return and it is very clear that she spends quality time getting to know our boys. I also love their online reservation system - it is very easy to use, and I can book at any time. It's great that they securely keep a copy of our key so we don't have to worry about transferring keys before we travel. We love the fact that they really go above and beyond their pet sitting duties to bring in our mail and rotate blinds/turn lights on and off. I feel completely at ease with BCPS and would strongly recommend their services to anyone!
Natalie Orlando
8 years ago
Bull City Pet Sitters is the best pet sitting service in Durham, hands down! They welcome your pets as their own. I commute to work 40 minutes each day, and rely heavily on BCPS to take care of my pup while I'm away. If you want personal service that's reliable, trustworthy, and more than affordable for the care your pets will receive, please please please contact Bull City Pet Sitters!!!
Charm Fleming
8 years ago
Bull City Pet Setting is fantastic! Jennifer was so friendly and thorough with all the details during our initial meeting, and they took wonderful care of our dog. We got updates to help put our minds at ease while we were gone. We will definitely go with BCPS again next time we're traveling.
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Business Hours
Monday
7 AM - 10 PM
Tuesday
7 AM - 10 PM
Wednesday
7 AM - 10 PM
Thursday
7 AM - 10 PM
Friday
7 AM - 10 PM
Saturday
7 AM - 10 PM
Sunday
7 AM - 10 PM
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