Highlands Pet Hospital Concord, North Carolina

They care about pur pets

This is my favorite vet by far. The staff members are so nice and friendly. Everything is well priced and affordable. The vet always takes the time to answer all your questions and listen closely to any concerns you may have about your pup. Dr. Condon doesn’t just pop in and leave. They are so good with my dogs and I always leave feeling like they received quality care. I’ve never had an issue getting a sick appointment. It’s usually same day or first thing the next morning.

Dr Condon and her team always take great care of my 2 dogs Buster and Cayenne. Dr Condon and her team always take time to explain everything and we always receive quality care. Dr Condon truly cares about your pets. Miss Molly was my senior dog who also received excellent care throughout her life. Love love love Highlands Pet Hospital!

Highlands Pet Hospital is excellent! The staff is always kind and cares about the well-being of your pet. They take Covid very seriously and have implemented safety measures to keep you and their staff safe. I would recommend Highlands Pet Hospital!

My cat is my whole world. I was grateful to get a same-day appointment here after she started vomiting and acting abnormal. I went in thinking she had eaten something funny, but we found out she had a kidney infection. I am so grateful to Dr. Joyce who trusted her instincts and tested a quick sample of my cat's blood that day. She was kind and professional in giving me the news and discussing my options with me. Everyone at Highlands Pet Hospital has been patient with my millions of questions. My cat was calm as she could be in their little cat room and she was always handled with care. It's such a relief to have my hungry, happy, snuggly cat back. Thank you Highlands Pet Hospital.

The Staff! Refreshingly friendly AND professional. Dealing with covid restrictions smoothly. 5 stars in my book.

Do not treat your pet’s needs with sense of urgency. Very unsettling.

I have two large dogs that have been with this office for a few years now. I have walked in on short notice with emergency situations multiple times. Once, my dog would not have survived the day without their support. I can guarantee your furry family will get the best care and the best recommendations for care when it goes beyond what their office can offer. The entire staff has always been kind, supportive, and understanding.

Thankful to have found such a great vet! We used to live in Skybrook so we went simply for convenience. However, even after moving back to South Charlotte, we still make the drive to Highlands because they're the most attentive and caring staff we've ever had for our little guy. He's always so nervous at the vet and Dr. Condon and the whole staff always are so patient with him and do everything to make him feel comfortable. I'm so grateful that they treat our little guy like their own!

I decided to try a new vet with my new puppy and I can't say enough about how pleased I am with Highlands. Staff is so caring and friendly.

5 stars! Everyone at Highlands Pet Hospital goes above and beyond to make you feel well taken care of and your pet is top priority. Over the past year we have had annual visits to emergency visits and they are simply fantastic every time. They are responsive, very knowledgeable and treat my dog and my cat with urgency and professionalism. So happy we found this place.

I purchased a new puppy and picked him up from the breeder on Dec 29th. With my previous vet retiring; I started doing a little research to find a smaller vet in the area. I chose Highland and actually started calling and asking them medical questions prior to "Jet" being acquired. They were always responsive and even called the breeder to get most of the necessary information. As a new client in this crazy time of Covid - Doctor Condon brought Jet back out to me and spend 10 miniates getting to know me and giving me some advise. When I received my invoice.... I was shocked at how reasonable his first visit was. If you are looking for a good Vet TEAM; try this practice. Also Kudo's to the Office Staff (Nancy) and the RVT's.

We recently switched to this vet not only because of the pricing at the other vet but also the general feeling we got from the vets. We've been pleasantly surprised at how much time and attention they give our babies at HPH. Everyone has been helpful and genuinely concerned for the wellbeing of our pets. Appointments happen in a timely manner with very little time in the waiting room. If you're on the fence, give them a try!

Staff was very professional, friendly, and knowledgeable. They treated my cat as though he was one of their own. Very compassionate, informative on what the diagnosis was, and eager to assist. We will definitely return.

I am so happy we found this vet! We recently adopted a dog from an animal shelter in New Jersey who ended up really needing our help in getting him proper medical treatment. Long story short, after a really horrible visit with another vet in the area, we were determined to find someone who could give our newest friend the care he desperately needs. Dr. Joyce was incredible with him! She's the only vet I've ever seen actually sit down on the floor and give the dog time to get familiar with her. They really take an interest and you can see they genuinely love animals. They even took him in the back to give him special treats and extra love just to make him more comfortable. They gave him the most thorough exam I've ever seen conducted (we have two other dogs at home, so we've had our fair share of vet visits!) and were able to tell us things about his condition that we never knew from previous doctor visits. By the end of the exam, our guy was trying to follow them out the door to the back office! I was so happy and impressed, and I now feel confident that our newest friend is on the right track to wellness. Oh, and the price was EXTREMELY reasonable. I was honestly in shock for the level of care we received at how inexpensive it was. We are lifelong patients at this vet for sure!

These folks are absolutely fantastic. We take both of our little ones to these guys and they're certainly not what you expect from a vet. I have always been apprehensive of vets because of what I perceive to be rough, and my little ones were always stressed out going to the vet because of that. That is just not the case here. You will quickly learn of their AAHA accreditation, what that means, and that they practice low stress handling. For me, the accreditation doesn't mean nearly as much as seeing the way that everyone here treats the little ones. They don't grab, force, or hold down any of their patients, and it's refreshing to say the least. Our dogs aren't the only ones who get stressed out when they're treated like that! You will not find any such treatment here. Our dogs absolutely love going here and they both dart for the door to get in. If you're looking for a new vet, this is the only place to go.

They took care of our family when we had to say goodbye to our best friend.

Staff are great and Dr's are very knowledgeable

Staff and doctors are very caring

They really care for you and your pets. Great people.

Dr. Joyce and the staff here are the best; true professionals. Provided us with amazing customer service and a warm atmosphere. Would recommend this business to anyone.

Great vets, great staff, kind and caring

Caring and patient staff. Amazing veterinarians with loving hearts.

They were so caring to Lindsey and Shadow our cat!!! They took the time to help them feel safe and help educate us on everything from nutrition to their total medical wellness. They are helping us to keep them safe and healthy!!! Loved the visit!!!❤????

Wonderful service provided every time.

Dr. Condon and her staff are simply the best! She is not only an excellent, extremely knowledgeable vet, she is also caring and compassionate. The facility is clean, modern and well run. I wouldn't hesitate to recommend Dr. Betsie Condon and Highlands Pet Hospital to anyone!

They take such great care of your pets!! ♡♡ great staff!!!

Highly recommend. Very professional and personable even down to the little details. You can tell they actually care about the animals rather than it just being a job to them.

I LOVE this animal hospital. I am very picky when it comes to choosing a vet and when I moved to the area, this clinic blew me away from the very beginning. All of the staff are very nice and helpful. The clinic is well organized and very clean. Doctors are wonderful along with the vet tech staff. Lindsay Hoyt was always there to help and was very kind and professional along with my vet, Dr. Betsie Condon. I would recommend this animal hospital to any person who loves their pets as much as I do!!!

There is not enough words to describe how much I love Highlands Pet Hospital and Dr. Condon and her whole staff. I use to drive from Highland Creek area all the way to Cornelius because I did not trust another vet until they opened up. From the beginning (after I went in and interviewed her) I have been taking my two Shih Tzu and let me share one is "very high maintenance" to say the least. Dr. Condon truly cares about your babies and she will research and look at all approaches to treatment. All my friends go there now along with my whole neighborhood. I have had animals all my life and I have never ever found a vet and office that is as good as Highlands Pet Hospital. I feel blessed to know my babies are in the best hands possible.