Club Fetch Charlotte, North Carolina

100 reviews

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Reviews: Club Fetch (Charlotte)

All reviews (100)

Yelp (52)

Google (48)

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Jessica Pankey

2 years ago

The employees are all pleasant and I trust they took excellent care of my baby! We appreciated that when boarding your dog, you are allowed to bring personal items to make your pet’s stay more comfortable. My pup returned happy and healthy, and I’m sure she had a lot of fun! I would encourage good communication for new customers. When we dropped our pup off for boarding, we probably didn’t ask all the right questions. We were under the impression that we would receive photos, report cards, and be able to access live webcams because of the tabs on their website. We should have clarified first rather than assuming, of course. During her stay, I was waiting for updates, but learned these are default features on the website that are not used. Because the employees are so friendly, I still knew she was in good hands! We also did get to see a photo of her in a collage on instagram. Additionally, they let us know that we could pick her up before noon on her last day, but just asked us to call beforehand. When I called a couple times that morning, there was no answer, so I swung by. The employee seemed to be irritated by my picking her up outside of regular hours. Her response was justified, as they were preparing to take the dogs outside and I was a surprise interruption. This was my first time boarding her here so I was unaware of what they typically ask for when picking up before 4pm. Again, this was a result of lack of communication on my part, and not a reflection of Club Fetch or its employees! I mention it to encourage new customers to have good communication in case any had the same assumptions as myself.

J Martin

2 years ago

5 stars isn’t enough for this place — Club Fetch is the absolute best. My pup was timid at first but now she sprints in every time. All the staff members are AMAZING and go out of their way for you and your pup! Highly recommend

Andrew Murdock

2 years ago

Club fetch > any other daycare

Danielle W

2 years ago

Our girl had her evaluation day today and we couldn't be happier with the results! We look forward to this being her forever daycare!

Alexa Smith

2 years ago

I am so happy i brought my dog to Club Fetch. My rescue pup absolutely loves playing with other dogs, but is a little nervous at first around new humans and new places. I knew he would LOVE daycare, but after being told that he would “not be a good fit” because he was nervous the first 5 minutes at a competing daycare, i was wary to try another place. The great reviews of Club Fetch made me want to try it out here and I’m so glad i did. The people are so understanding and genuinely care about the dogs. My dog was a bit nervous at first, but they actually took the time to get to know him and let him warm up. He had an absolute blast and got sent home with an adorable report card! I will be bringing my dog here for all daycare and boarding needs and recommend it to anyone. Thank you guys at Club Fetch for being so caring and taking the time to get to know my Brix! We will see you again soon!

Rory Reis

3 years ago

My dog, Nash, is not an easy character. He is usually the life of the party, but does not enjoy mixing it up with a large group of dogs. He has had bad day care experiences where facilities categorize him as 'aggressive.' However, they just don't take the time to know Nash's personality. I was set on this place when he was left there for boarding for a 2 week period without incident. Highly recommend!

Miguel Garcia

3 years ago

Could not be happier to have this dog day care close to home. They are very caring with our pup and well organized dealing with all the dog parents.

Katelyn Blakely

3 years ago

I love Club Fetch! My dog Camden has been going there for over 2 years now. He was really bashful at first, not use to playing with so many dogs so they put him with dogs that he felt more comfortable with until he adjusted. The employees know every dog that goes there and will greet the dog by name when they walk in. Kelsey the manager is fantastic and truly cares about the dogs. My dog means the world to me and I trust Club Fetch! I would recommend them to anyone who wants to take their dog to day care or needs boarding.

Jim Wood

3 years ago

This is an awesome place to take your dogs. The employees love dogs, My dog runs back to them to say bye.

Jared Wickline

3 years ago

Best ever. If that's what you're looking for.

H Roe

3 years ago

I love Club Fetch, the owners and the Staff. Our dog Chewy Roed passed away in September 2019 two months before her 14th birthday. It's taken me awhile to muster the courage to write this review. The kindness of the Staff at this facility brings me to tears (happy and grateful ones). Our dog suffered from hip dysplasia and we did everything we could to keep her upright. She started going to Club Fetch at the age of 9 years old I think and the Club Fetch team became an extension of Chewy's physical therapy. My husband and I were both working demanding jobs out of the house and Chewy couldn't hold her bathroom needs for so long. She needed to move and laying on the floor or a couch all day wasn't helping her hips. At Club Fetch, she got to play and hang out with the other dogs, but as Chewy aged the Club Fetch team adjusted to her needs. They changed which groups she was in lessening the rough housing, but not scrimping on the socialization she so enjoyed. They named her Captain of the Sun Bathing Team and somehow found she had a knack for breaking up dogs that were getting snippy with each other. Occasionally on what appeared to be a painful hip day, we might find Chewy behind the desk or being able to watch through a window all the activities of the front desk without too much strain. We met a former employee of Club Fetch who said "Is that Chewy?!" It was a mini reunion with Chewy wagging and hopping and this guy wrapping his arms around her. The Staff here really love their clients. When Chewy died they sent us a package which caused me to just sob. Everyone says when you lose a dog "Oh we are so sorry for your loss." The Club Fetch team really demonstrated how much they loved our Baby Girl as much as we did with their service and that last package/card. They were there for us right up until the enviable end. When it's time to start again with a new puppy, Club Fetch will be our go to again.

Christopher Morgan

3 years ago

Our dog seems to love it there. The staff I met has been super friendly and they seem to really love their work.

Eurowise Official

4 years ago

I love having an option when I leave town to leave him with club fetch! They’re easy to work with and super friendly. My pup even gets excited when we arrive!

Brooks Quinn

4 years ago

Our dog loves it here! We take avett there for day plays as often as we can and board him when we go out of town. He always comes home so excited and crashes from all the fun..it's a great way for him to socialize and play hard..the staff is awesome too and super friendly!

John Moore

4 years ago

Very good hair cuts and treat our dog very well

Lauren Rodgers

4 years ago

Smells good. Private water bowls even during daytime care and they even send your pup home in a seasonal bandana if you have grooming!

Maggie Comport

4 years ago

Always a great experience at Club Fetch! Our dog Lola is a rescue who was very shy around people and dogs in a group setting. Everyone at Club Fetch was so patient and kind in helping her feel comfortable. She now LOVES going to play with all of her friends and I can’t thank them enough for helping build her confidence and taking such good care of her!

Tana Boo

5 years ago

Horrible service! They wouldn't answer the phone, before I got there. They didn't answer the phone, when I arrived. Pressing the green button got me no service. If no one's up front, good luck. Scream for assistance. The smell was awful! Most pet facilities have a relatively low odor, or a fresh aroma (by pet standards). Club Fetch smells like they're neglecting the fur babies left in their care. I wouldn't recommend this place to a dog lover.

Chad Naile

5 years ago

I love this place! It is super clean, the staff is very friendly and they really care about the dogs. Best dog day care by far, 5* all the way!

Collette Boehmer

5 years ago

They are always so sweet and I can tell they genuinely care about my pup. The place is always clean and the staff always has a smile on!

Debbie Ababa

5 years ago

Best doggy daycare in the CLT area! I was hesitant to give doggy daycare a try, but Luke LOVES Club Fetch. The owners (Blaire and Jules) are AMAZING, so I feel confident that they only employ the best to take care of all the pups. The employees treat Luke like their own and greet him when he walks through the door.

maxvirus12000

5 years ago

I previously used another service which severely injured my dog. I was very hesitant to start using another ,but the people here are amazing. This is the place where dogs are treated like family and not dollar signs. I have now used the daycare service a few times and Rucker comes home more exhausted than before. If you ever had reservations about using a service please give this team a shot you will not regret it. Patrick B

Michael Baldwin

5 years ago

I have used Club Fetch's services since they opened over 3 years ago. I have watched them grow, add services and become one of the best doggie daycare facilities in Charlotte. Blaire and Jules Bryant, the owners, are awesome, dog-loving, good-hearted caring people. They also take pride in hiring only the best to take care of your pup. Kelsey is the manager and runs Club Fetch as her own business. If you are looking for a full service day care that goes above and beyond, Club Fetch is the place.

Patrick Haley

5 years ago

We love Club Fetch, full stop. They're always so wonderful and have taken fantastic care of us and our 'fur son'. Boarding and daycare alike, and the package deals are great to save a bit since we know we'll be coming again and again.

Phillip Kolb

5 years ago

Blair and his team are the best. They cultivate a great canine culture at C.F. and take time to get to know their customers and pooches.

Sam Warnecke

5 years ago

Club fetch really cares about your dog and their attention to detail and communication is fantastic.

Travis Bell

5 years ago

Love this place. We toured several pet daycares prior to settling on club fetch. The staff is friendly and knowledgeable. They memorized my pups name after just 2 visits. I can't say enough about how clean the entire facility is. I'm willing to bet their floors are cleaner than your house. They're very flexible with any and all special requests you have with your dog and they have a great organization system to ensure all food or medicine is given at the correct times. I also like their easy to access online portal which allows you to schedule daycare, boarding and grooming. The kennels for the dogs are not standard crates, they're more like tiny houses for dogs.

angie b ramirez

6 years ago

I would give them 6 stars if I could. We have been with Club Fetch since they opened and we trust them completely w the 4 legged member of the family. We know she is well taken care of whether it's 1 day of daycare or 5 nights of boarding.

Ben Baker

6 years ago

Thank you for taking care of Max! Great work.

Candy Crawford

6 years ago

Club fetch is by far the best doggy boarding and daycare in Charlotte. You can tell they love their jobs. It shows. I had to go on vacation and leave Gemini with them and had 0 worries. They are very communicative and truly care for your pets:)

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Club Fetch, North Carolina, Charlotte

2426 Dunavant St

Business Hours

Monday

7 AM - 7 PM

Tuesday

7 AM - 7 PM

Wednesday

7 AM - 7 PM

Thursday

7 AM - 7 PM

Friday

7 AM - 7 PM

Saturday

9 AM - 6 PM

Sunday

9 AM - 6 PM

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