Pet Supermarket Cary, North Carolina

152 reviews

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Reviews: Pet Supermarket (Cary)

All reviews (152)

Yelp (17)

Google (135)

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Marissa Beal

2 years ago

They stay open til 8 p.m :-) it's a little bit of a drive from Durham but not to bad! Their staff is so helpful and friendly. They sell live feeder mice

Ansley McLaughlin

2 years ago

They always have great prices and amazing selection. Also unlike a lot of pet stores the employees are super friendly and helpful.

Kass O'Wary (KD)

2 years ago

Absolutely love my PetSmart in Cary off Walnut Rd. I am disabled and regardless of how busy they are, they always either stop to help me retrieve items, get them to the register and out to my car or immediately radio someone else to meet me to help. Everyone is extremely polite and helpful. I've never felt as if I was bothering them. I do not recommend their grooming salon however, this review is solely for the store. Please do not take your furries to any of their salons. One location killed my friend's pom and I've personally seen a groomer at this location get frustrated with a smaller dog and yank them. I reported them to management but their windows are mostly covered now so I don't know if the groomer is still employed there or not. The store itself and the store employees are great.

Kathleen R

2 years ago

Irresponsible, inconsiderate and maskless. That about sums-up my experience. Five of the six employees were maskless. That contrasts with the fact that every customer I saw was wearing one. It's disgusting that this store, it's management and its policies place zero regard for the health and safety of our community. The Town of Cary has quite a few options for pet stores. Simply put, we will NOT return to a store that is this irresponsible and this inconsiderate.

Michelle Sinnott

2 years ago

Great pet shop and good prices.

James Sinnott

2 years ago

Great local pet store. Very pleasant and helpful staff.

Susan Donnelly

2 years ago

Large store, lots of choicee

Sal Bova

2 years ago

Always helpful staff and a good rewards program. Their food can be pricier than big stores; however, between their rewards and discounts it evens out.

Judy Collins

2 years ago

Petsmart is petsmart regardless of where you go. If they carry it at your location then they will have it in a petsmart in any city anywhere. Dependable and easy

William Schadewald

2 years ago

We are not from the area, we were visiting family. So we stopped in and it is a very cute place and very friendly people. We purchased several items while we were there and I feel the prices were reasonable if were ever in the area again and need something I would definitely go back

Mark Hertzfeld

2 years ago

The place is very clean and kept up. The staff was very friendly and helped us find the type of dog food my relative needed!

Layla Borisouth

2 years ago

Friendly staff. Cute bunnies and hamsters

Sherry L

2 years ago

Awesome customer service, vast selection, clean and knowledgeable staff. And they all have my dog play time!!

Valerie Quinn

2 years ago

Everyone who works here is so welcoming and helpful. Love this store!!

James Paredes

2 years ago

Yesterday was my first visit and I will most definitely be back! I went in specifically for the freshwater fish and I was blown away by how incredibly clean EVERY single tank was. Not a single tank was dirty. The water was clean and free of algae. I've never seen such a good variety of fish in a store that doesn't exactly specialize in fish. I was greeted by welcoming staff and was taken care of. What perplexed me most was the fact that I did not see a single fish with any sign of sickness (ich, dropsy, etc.) in any tank. I also found a good variety of decorations both natural and artificial. I would like to recommend to the store to please carry more natural decor such as driftwood and coral rocks please! I purchased every Bosemani rainbow in stock and a TON of community fish. All are happy and healthy!!

David Aranguren

2 years ago

Great and helpful staff. Good selection of products

James Sinnott

2 years ago

Very nice "neighborhood" pet store. Friendly and helpful staff and good selection of products. More welcoming than the alternative.

Rebekah Cooley

3 years ago

Great prices, friendly staff and clean

Mark (Jellon)

3 years ago

The staff were VERY helpful. Went above and beyond. Helped me find everything from catnip to my partner. lol. Also great costumes for Halloween. Haha. But really, great people and good selection of products.

Mary Kay Eckert

3 years ago

The girl at the counter provided me with some great tips on growing my cat grass that I purchased. Great store and great customer service!

Melissa Snuttjer

3 years ago

Bring my dog here for his treats and food the place is clean and the employees are helpful.

Nacchianti The Wine Fairy

3 years ago

I love their gourmet doggie treats! They are the perfect way to remind a neighbor that you are thinking about them even if you cannot see them. You can place them at their door or in their mailbox and when they walk their dog you can see their smiles.

Nana Junie

3 years ago

Unfortunately I spent over 200$ on rabbit and supplies here. Just to find out couple months later my rabbit has earmites. According to the Vet he had it when got him. There is no other way seeing that he is an indoor rabbit that is housed alone.. no way this place didn't now he had it, if not they should do check before selling. Now I have a vet bill..do better. Have 2 stars because people in-store were nice both times I was there

PAIGE YARBORO (Picturepage)

3 years ago

Great service when certain employees are working. They ask questions to be sure customers get what they really need .. it is frustrating to visit a store and get awesome service and return to that same store and receive terrible or no advise. But it's always best to do your research first anyway.

Shon

3 years ago

Great raw kitten/cat food choices that is already prepped for kitten/cat food diet versus bagged, high carb, medical producing comorbidity, dry, free feeding cat food. My adolescent cat loves the various choices, the lamb, rabbit, salmon and chicken with ground up bones and she stays fuller longer! By my observation of her behavior compared to when I initially gave her dry food.

Tomarr West

3 years ago

The staff is always friendly and helpful.

Tim Passerell

3 years ago

Staff has been very helpful every time I've been in here and they have really competitive aquatic plant and fish prices!

Margarita Domínguez

3 years ago

They're friendly and very knowledgeable.

Shannon Bradley

3 years ago

Staff was prompt and very helpful!

Ryan Foster

3 years ago

Great staff, everything you need.

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Pet Supermarket, North Carolina, Cary

268 Grande Heights Dr

Business Hours

Monday

9 AM - 8 PM

Tuesday

9 AM - 8 PM

Wednesday

9 AM - 8 PM

Thursday

9 AM - 8 PM

Friday

9 AM - 8 PM

Saturday

9 AM - 8 PM

Sunday

10 AM - 7 PM

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