Harris Hill Animal Hospital Williamsville, New York

The staff was very helpful and Lisa Navickas explained every medical procedure that they did to my dog in great detail. I would highly recommend Harris Hill Animal Hospital. How much the staff truly cares about each animal.

The staff is very friendly, welcoming, and go above and beyond to make you and your fur babies feel comfortable. Dr. Hitt is very thorough and takes the time to explain everything and answer any questions that you have. Truly an amazing experience every time we walk through their doors!

Have been going to Harris Hill for approximately 50 years and wouldn't consider going anywhere else. Their love and care for animals can't be compared.

Good service and caring staff

My silly kitten choked and swallowed a piece of plastic and I was worried sick about her. No where could get her in as it was 2 days before Christmas and most animals hospitals would have been unable to treat her anyway. They got my kitten in immediately and gave her a checkup and X-ray as well as reassuring my fiancé and I. It was also very affordable compared to anywhere else and local! My kitten is fine now and I will go here for any of my pets in the future :) thank you Harris hill animal hospital staff!

Compassionate doctors and techs. Always clean and courteous. Take great care of my pup and good at explaining all available options

First visit and I am a fan of the facility. Great and friendly staff as well as a welcoming atmosphere. I certainly recommend it to anyone who cares for an animal

Dr. Hitt is amazing..she is a great doctor!

Don't be late! They'll turn you away after 10 minutes. As per Jessica, they have a very strict policy. Rude

To all customers please get your pet meds somewhere else. Harris Hill are charging double. No compassion…all about the money and ripping people off.

They took amazing care of my dog sarge he loves going there all the staff were amazing the doctor is a very caring person and sarge just loved her so much so thanks again

The staff and doctor's are very nice and friendly. They are thorough and make sure any questions you have are answered. The care and compassion they have means alot. They take such good care of all my pets.

Simply the best care for your pet. Kind, caring and knowledgeable staff. Wouldn’t trust any other veterinarian. A+

They squeezed me in last minute to see my cat who had an ear infection. The staff was so helpful, knowledgeable and kind! What I appreciated the most was the kindness of the staff.

They took care of our 3 girls (Hannah, Soph and Flo) so very well. We are sad to be moving out of the area and having to change vets. Highly recommend this vet.

Emergency visit went great! They will be my pets permanent vet! They were available short notice

I rescued a cat a few months back and was still waiting for a visit as vets are backed up now. I had an emergency with my cat and I thought she was very sick and perhaps be dying. They had seen this cat before. I tried the emergency clinic and they were at full capacity, as was the one in Orchard Park. In desperation, I stopped at HH, since I had taken my dogs there for years. Annette was a sweetheart, as always. The rest of the staff, well, who knows. It's a revolving door for a good reason. First, let me add, the staff there has no real concern for the animals. They are NOT vet owned, they are owned by a corporation so they do not care about customer service. When Annette saw me, she remembered me and even my name. Some new lady with a really bad attitude and super short hair was trying to get me to go elsewhere despite me telling her no emergency vet would take him. VERY RUDE. The vet tech came in and took a brief history. I asked them if they take checks, they said no, but last time they did. I had a concern about payment so I was going to borrow money that night and immediately deposit it. The vet tech let the vet come in the room. She mentioned payment and I had stated what I had already told the tech. She said "then I can't see your pet". Then proceeded to ask me if I planned on euthanizing???? What??? I was hoping for a "professional" opinion, and I use the term professional loosely. She recommending I euthanize my pet? Ok then. She told me I MUST sign an AMA (against medical advice) form. I told her why would I do that. I have been in the medical profession and this was ridiculous because NO ONE even set a finger on my cat. I promptly left. I had a vet tech come running out to my car saying I HAD to sign the form. I refused. She repeated herself and so did I. She then got her cell phone out of her pocket and informed me that she was calling the police because I would not sign a form for a cat they never touched. Disgusting way to treat a long time customer. Then the tech stood behind my car so I could not leave. I was in utter shock, I beeped until she moved. Please avoid this place at all costs. Then, the next morning I received an email from the office saying I was kicked out of the practice? Really??? Like I would ever go there again??? This review cannot be considered slander in anyway because it is the absolute truth. I don't know how Annette takes it there seeing the abuse that goes on. On another note, when my friend gave this practice a bad review, they offered them MONEY towards her next visit if they would take the review down. You decide if that's where your beloved pats should be treated. By the way, my pet was euthanized the next day. NOT by them. I would not let them take care of my worst enemy's pet ant.

We usually see Dr. Hitt, but Dr. Burkhart has been great with us during Dr. Hitt's maternity leave. She has a pleasant bedside manner and I appreciate her thorough explanations of our dogs' health and our treatment options.

They take care of our dog as if it is their own.

Thank goodness for Dr. B. Who is on duty on Tuesday of this week. Although she seems quite young, Dr. B. is very experienced and knowledgeable in what she does. My dog had an overnight stay on Saturday night at Green acres Animal hospital. I brought him home on Sunday even though he still wasn't eating and feeling quite right. By Tuesday morning, my dog still was not eating and was still pooping out blackish gooey stuff. I called, and Annette listened to my concerns, and she fit us in later in the day. Although we were there for 4 hours, I didn't feel like at any moment that no one was a paying attention to my dog. Thankfully 3 days later I feel like my dog is on the road to good health and I'm very appreciative for the care that he received at Harris Hill animal hospital. Thank you!

I would not take charmer anywhere else except here! The staff is so friendly and the vets are so knowledgeable and really care about what they do! They always give him the time and attention that he needs every single visit and I never feel rushed with him. Dr Kim Hitt is extremely knowledgeable with his case since he has a chronic condition that requires monitoring and she always takes the time to explain what she thinks would be the best course of action and why. She has always gone above and beyond for us and so has all the staff in the building!

Great service. Friendly staff. The staff always takes great care of Cheerio.

We are new clients at Harris Hill, but were so grateful to be able to get our boys in there. Our previous vet wanted us to pay a $260 emergency, just to wait at least 2 hours to have our dogs seen for kennel cough. I tried calling at least 7 other offices before I (thankfully) found Harris Hill. Their staff (not a robot) answered the phone, and they were able to squeeze our dogs in with a last minute appointment that same day. The staff we met was kind, caring, very professional, and took great care of the dogs. They are both doing much better, and we were thrilled to be able to get in to a new vet!

Called with an emergency my vet didn't have a vet there Harris Hill took my dog in immediately ! Excellent vet earned my trust !

Got me in right away to help my pet

Nice to animals and customers

First time boarding my pup for a trip he couldn't attend. Just picked him up today, he seems to have had a good time. Overall very happy with the staff I dealt with and the treatment of my buddy. There may be opportunities for the business to provide Webcam access for certain areas for those parents who are boarding, but I understand the kind of issues that could also introduce. Edit: I just had another appointment the other day and screwed up the time of my appointment, everyone was so kind and still saw my dog. Thank you!

I've been a client of Harris Hill Animal Hospital for two years after welcoming a new dog and deciding to make a switch from a Clarence vet I had used for several years with one reason being their less than accommodating hours of service. The staff at Harris Hill are cordial, knowledgeable, always welcoming when Shadow arrives and their hours of operation make scheduling very convenient. In addition to medical needs he also receives regularly scheduled grooming that is also a service I would rate as AAA. I have recommended Harris Hill to others and their feedback has also been positive.

Dr. Melanie Burkard was awesome !!! She did a great job and made me and my puppy feel comfortable ! Dr. Burkard's attentiveness really set Harris hill apartment from the others!

Excellent care for our Corgi