Main West Animal Hospital Welland, New York

331 reviews

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Reviews: Main West Animal Hospital (Welland)

All reviews (331)

Yelp (3)

Google (328)

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Alexis Higginbotham

2 years ago

Best veterinarian services around. Always friendly, accommodating and treat my dig and I with the utmost respect and care. Great team!

Details Æsops Cat

2 years ago

It was too late to save our precious Gizmo but we must thank you for your efforts.Christmas day he was fine,2 days later he was gone.Never had a better friend...

Paula Husted

2 years ago

They are so compassionate and understanding. They took my Dog within an hour of me calling them, it was urgent and my regular vet couldn't squeeze her in. Love them!!!!


2 years ago

I have the most respect for this clinic.They were very understanding and patient during the most difficult time when I had to put my fur baby Shiloh down. They sent a sympathy card which was so thoughtful of them. I can not even say how much I respect each and every one of them. Wish I could remember the names but considering the situation I'm sure they understand. Just know, your compassion was so appreciated ❤

Alyson Lumyoung

2 years ago

Main West has been my go to vet clinic since I returned to Niagara in 2007. I recommend them to all my friends and family. The staff here truly care about animals. They have always been there for my pets and I ..especially during the few emergencies I've had.

Amanda Ventresca

2 years ago

I do love this veterinary hospital, but it is overpriced for my budget.

Ashleigh Brown

2 years ago

Main West was amazing when I took my bunny Maple to them to be spayed. I loved this place as soon as i walked in. However, even from prior conversations with staff, i could tell that they were very patient and well organized. They genuinely do care about the pets in their care. I even received very useful care tips! As well as follow up calls to check on my bunny's progress. I would 100% reccomend their services.

Leslie Biederman

2 years ago

I gave one star , this is why. Covids made the staff and doctors nutty. We are being punished and not allowed in with our dogs because we are not vaccinated. We have had covid and so have our two dogs. Last year we aloud the staff to come out to our car to get our dogs. Something happened to our ten year old pug when he was given his shot. He must have yelped because he had a hard time walking for about eight months and you couldn't touch the spot where he got his shot. And now we are not allowed in because we're not vaccinated. Shame on you!

Jo Schzar

2 years ago

The most caring animal clinic, pleasant staff, professional doctors and a real pleasure to have such caring staff.

Grace Wong

2 years ago

Professional, courteous and friendly service. I truly appreciate Dr. Olivia, Carter and Sierra. Their understanding of my love and concern for my cat gave me confidence and comfort that she received the best care. Thank you and God bless!

Cherie Hartless

2 years ago

Such a great clinic! Staff are always friendly and helpful. We have always been able to get in quickly when needed. They obviously care about the animals. Would totally recommend.

Carol Melendez

2 years ago

they were very kind. We say goodbye to our baby there and I really appreciate the compassion for us and our Zeus, thanks for the card ♥

Carol Jene

2 years ago

So friendly and helpful. Great experience. Yes, I have already told everyone about your place!


2 years ago

Only vet I will go too. They were extremely warmhearted and caring when I had to put my cat, Benz down. Dr. Natalie and her team were amazing and followed up to see how I was doing. Gestures like this from a vet are thoughtful and do not go unnoticed. They are easy to get ahold of and quick to make appointments. Fair pricing. I recently adopted two kittens and will continue to bring them here. Thank you guys!

Carrie Honsinger

2 years ago

Great service, friendly and professional staff

Rick Hall

2 years ago

Dr. Bhan had to remove a sizeable growth on the "private part" of my rescue dog from Cairo, Egypt. A sensitive operation, I'm sure, all trace of the growth (that was oozing blood) is gone. KIki is now acting as the happy puppy she is meant to be.

monica mitts

2 years ago

Horrible money grabbing place So your pet a huge favour and go elsewhere Dr Bahn is especially money hungry Puts money before pets care I would not trust him and I think he's the owner of that place so that sets the standard one star is too much

Carrie L

2 years ago

It's been several weeks since my chinchilla Hope was there after her accident. Hope had a degloving accident which resulted in her needing a tail amputation surgery. She has recovered amazingly. I can not say enough about Dr. Bhan, Amanda and the rest of the staff at Main West. From her initial appointment, to surgery day and the rest of the phone calls to let me know that surgery went well in addition to the amazing discharge phone call I received from Amanda. They even called to check up on her post surgery. This will continue to be Hope's vet and the vet I will recommend to anyone in need of an amazing exotic vet. Thank you so much for taking such great care of my sweet girl!!

Mitch Lapointe

2 years ago

They charge double to triple what other vets charge for the exact same services. They perform things you don’t ask for and charge you for them. We paid $446.22 for an examination and paperwork to travel with our dog, while another, bigger vet charged us $143 for the exact same service. DO NOT take your pet here and warn others. They only care about making money.


2 years ago

I was concerned about my girls given this was my first time at Main West and with the Covid protocols in place it being drop off only. Dr. Erin called me after their check up and spoke to me in great detail which made me feel more at ease about the whole process and their health. Thank you to the team at Main West Animal Hospital.

Sandra Cooney

2 years ago

A vet whom cares about you and your pets. Amazing experience and my puppy recovered same day! Thanks to the entire staff.

Jessica Todd

2 years ago

I came here because my current vet in st. Catharines was just to expensive and my dog was suffering. They took the best care they could of my kylo, unfortunately he passed away but they did everything they could to help and even made a donation in his name after he passed away. They are now taking care of my two cats and I look forward to their care in the future.

Cody Noel

2 years ago

Great staff explained everything clearly and directed us on how to give medications properly

Ela Traveler

2 years ago

That was very pleasant experience. We have got all answers and more.

Rebekah Kuzyk

2 years ago

The team was incredibly professional and caring. We appreciated all the time taken by the staff to ensure our comfort and understanding as well as Katie's comfort. Right from the phone in, the receptionist, vet tech's and Dr Erin were informative, patient and compassionate. The love the team has for the animals and their care is evident. I will not hesitate to recommend your office and will be back with Katie! Thank you for being amazing!

Nolte Liske

2 years ago

Honestly everybody is so amazing there It's been a pleasure booking appointments and getting my questions answered from Hillary. The doctors really being able to be there and help you understand to understand the steps and different techniques and ways to approach your animals care. We left A long time ago after our last cat Fritz died And I'm so happy that I'm back with you guys honestly hands down 10/10. I've never seen one of my animals happy to go and come home from the vet

Mike Rogers

2 years ago

DO NOT take your birds here ever! We took our African grey here to have his wing feathers trimmed as his normal person was unable to do them. The vet here has absolutely no idea how to properly trim birds wings but decided to try anyways. With improper wing trimming they have left our bird in a very unsafe situation. They cut them so short that he will not be able to safely fly down if he is startled or gets off his cage which can often result in a broken beak or worse. It will be quite some time before they grow back to a safe length so he will not be able to go on any of his stands for quite some time. Absolute hacks! You have lost our business for all of our animals. If you don't know how to do something on an animal don't just try it. On top of this they charged us $90 for the hack job and would not offer a refund.

Chelsey Windsor

2 years ago

The staff are so knowledgeable and willing to provide you with any information you may need. Even during these difficult times they have managed to make this experience a safe and comfortable environment for both you and your pet! They have a wonderful staff and fantastic service!

Jamie B

2 years ago

Only been here with my cat a few times but they were wonderful! Took good care of my fur baby and they are very friendly

Linda Clark

2 years ago

I would not recommend this animal hospital for large parrots. Although the nails were done satisfactorily, my bird's wings were NOT! The feathers on one wing have been cut to an appropriate length and shape. The feathers on the other wing are too short (almost 2 inches shorter) and look like they were hacked off, which can lead to injury for the bird. I am disappointed that my bird was sent out of their office with uneven wing feathers and will not take him back. We are sad to see such a beautiful bird come out of a grooming appointment looking like this. The cost was excessive as well.

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Main West Animal Hospital, New York, Welland

1 Broadway Avenue

Business Hours


8 AM - 6 PM


8 AM - 8 PM


8 AM - 6 PM


8 AM - 8 PM


8 AM - 6 PM


8 AM - 12 PM



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