Carlton Animal Hospital St Catharines, New York

94 reviews

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Reviews: Carlton Animal Hospital (St Catharines)

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Yelp (1)

Google (93)

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2 years ago

Great experience. Fast and friendly. They are very informative about any concerns you may have. Highly recommend.

Kaitlyn Grant

2 years ago

Dr Joseph is a wonderful vet who truly cares about your pet. Provides options and has no problem answering all of your questions. We are so thankful for his compassion, empathy and expertise.

Catherine Dwyer

2 years ago

Always a pleasure, Dr. Benjamin is very efficient and the vet techs are always pleasant!

Jane Morris

2 years ago

After $1200 spent at 2 other vet clinics, Dr Joe was able to diagnose the problems with my kitty. It wasn't good news but at least now I know what's wrong. He was exceptional gentle and my cat liked him. Good experience in a bad situation.

Lauren Singhuber

2 years ago

Absolutely HORRIBLE Dr. Joesph was super rough with my 16 year old cat. When we begged him not to hurt her he ignored us and continues to examine her. Something was wrong with their scale and it said she weighs THREE LBS when she actually weighs SEVEN and prescribed medication based on 3lbs of weight even though we expressed numerous times that she cant possibly weigh that little. The student there was inappropriate and was visibly grossed out while the doctor examined my cat. The doctor told us my cat has days left to live but prescribed months worth of pain killer... and also charged for eye drops and antibiotics that were never discussed. Dr. Joseph you have no sympathy for animals and no understanding of what it's like to own and love a pet, you are a terrible vet and I hope to god no one else has to experience what we did.

Cindy P

2 years ago

All of the staff there are amazing! Dr. Joseph took his time to get our ferret's X-rays, even when our ferret wouldn't lie still. He allowed us to be part of the process and gave us a few treatment options. He helped get our ferret on much needed medication. He is reasonably priced and we are relieved to have him as our vet.

Brandon G

2 years ago

Dr Joseph and team are a great vet office, they truly do care for the animals. His prices are very reasonable. Clean facility. Recommend entirely.

Brii Vanderlee

2 years ago

Good little clinic! They were able to get my cat in on short notice even despite having emergency surgeries and someone needing to say goodbye to their pet the same morning. Exam fee was very fair, prices for further diagnostic tests were a bit steep. Luckily after a few shots my Bug is feeling much better! He says thank you to the staff here for helping his belly. ❤️

Jerri Hamm

2 years ago

They always take the best care of us. Would recommend to anyone and everyone.

Yajna Sareen

2 years ago

My hamster was diagnosed with wet tail, she could’ve died. We didn’t know she’s not that well, we just took her to the vet and he said that she requires urgent care. Today is just 3 days into the medication and my hamster is feeling really better! Thank you so much

Luke Vernon

2 years ago

Been coming here for years. Always a good visit. Everything gets explained well, and you can tell they care. Recently, our cat became very ill, and they took us in on a busy Saturday to see him and give him the care he urgently needed. Thank you so much Dr. Joseph and team! I just wish there wasn't so much salt at the entrance in the winter! Make sure your pets have foot protection!

Diana G

2 years ago

I would try to find an alternative place. The vet didn't even seem to want to engage with my dog or really care I was there but was quick to print out my bill.

Cari Langevin

2 years ago

Took my dog in due to muscle tension and stomach bloat. With out an actual exam , routine check up for new patient he proceeded to feel her muscles and her belly Said here's pain pills and meds for her liver. He said it's typical for this breed for liver issues....he didn't even know her breed she's a mutt. We left will a $400 bill for 100 pain killers?!? What? Who gives out pain killers like candy. As well as liver supplements. We didn't feel right about the visit and as a few days went by our dog got worse her bloat was bad and she began having discharge... took her to an amazing clinic and ended up with emergency surgery for pyomatera... she would have died without the surgery... her liver however was 100% healthy and nothing wrong. This vet clearly doesn't care about animals and should have done a better job, she would have died due to not be treated for her actual illness which a routune new patient blood test would have shown infection. If you want amazing treatment for you pet I would suggest anywhere but here.

Doreena Barr

2 years ago

Absolutely love this clinic the vet and the staff. I appreciate them so much and they really care about my pets.

Kirsten Stephens

2 years ago

This vet clinic was friendly with very reasonable prices. They were able to accommodate my work schedule and I was able to get an appointment the same day I called. My cat feels much better now. Thank you for the fantastic service!!

Julia McConnery

2 years ago

Most of our family goes to Dr. Joesph amazing practice and staff. So friendly and willing to answer any questions we have. Thank you

Mike Young

2 years ago

Just became a client after my GSD had an emergency and my old vet didn't answer the phone and the emergency vet was too busy. Since I've been with them only for a few weeks now and several visits, the entire staff is outstanding. Thank you for your exceptional care.

Wendy Powell

2 years ago

This was the worst vet experience I have ever had in my entire life, I wouldn't take my dog here ever again even if it was the last veterinarian clinic or Animal Hospital left on this planet Earth, they are the most unprofessional Veterinarian Service I have ever attended and I suggest you do not go here unless you want your dog to learn bad behaviours and learn to be scared of people


2 years ago

I would have given five stars but it's hard to detail everything on the visit when you can't go in because of covid but they are very nice people and that's a bonus when you can't be with your pet when they're getting work done.

Trixie-Lee Stethin

3 years ago

Made arrangements to get dog's medication, when I got there they tried to force something else that was three times as much and when I refused they tried to guilt trip me into their choice. Not nice.

Michael Cold

3 years ago

Always make time for their clients. Very fair and understanding. Best animal hospital i have used. I highly recommend .

Maria Papadopoulos

3 years ago

Knowledgeable staff, friendly and reasonably priced.

Andriy Mak

3 years ago

Very good clinic, saved life for our bunny.

John Dewar

3 years ago

Kind, knowledgeable and trustworthy. We know our pets are in good hands.

Hunter J

3 years ago

My last comment has been deleted as they clearly did not like my 3 star review. They lost my cats file. He argued with me that he had "never seen this cat in his life" but "gave her flea medication once". He became extremely defensive when I told him that she has never been to any other vet. He raise this voice and told me to get him the other vets number to retrieve her file. I explained again, that there is no other vet. In reality, during that visit, she had a skin scraping, a steroid needle, flea medication, and topical antibiotic cream prescribed. Upon the most recent visit at the end of January or beginning of February he gave her dewormer that I did not consent to (she was already dewormed), amongst multiple other medications that did absolutely nothing. The office claims to have "on site laboratories" for bloodwork but my cats was sent off to Toronto? The bloodwork showed pretty well nothing. We had to return and get a steroid shot to stop the diarrhea. Then this past Friday, after a horrific vet visit with my mom and her dog (which ended in the dogs death at the end of the day) I will never be returning to him. I do not reccomend dr Joseph or his team for anyone. He cannot handle birds, he is afraid of reptiles, and he clearly wants you to spend a significant amount of money at his clinic.

V 3

3 years ago

Absolutely disgusting conduct from Dr Joseph, disrespectful towards customers and over prescribes medication to turn a profit

Dale Palmer

3 years ago

Always well taken care of

KashlynChoicesMommie Maclean

3 years ago

I've been taking my dog here for years: the only vet since she was a puppy & she's 7 now :) I love the vet tech! He's super knowledgeable, and does what's best for the ANIMAL not his pocket; the receptionist's are always amazing also. I've never had any regret having him and his practice responsibile for my pooches health

Justin Thyme

3 years ago

This girl can't wait to go there. Even for surgery!

sayuri Gutierrez

3 years ago

Dr. Benjamin is so kind and caring of his patients ♡... My pup enjoys every visit

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Carlton Animal Hospital, New York, St Catharines

277 Lake St

Business Hours


8 AM - 9 PM


8 AM - 9 PM


8 AM - 9 PM


8 AM - 9 PM


8 AM - 9 PM


8 AM - 6 PM



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