Martindale Animal Clinic St Catharines, New York

Y'all gonna make me cry! Came back from a 4-week vacation for the holidays to a wonderful christmas card …

Great staff, on the pricier side but worth it for the care they give

Awesome staff great service they really Care about your pets and understand financial situations

We brought our dog to this vet for 12 years. They are always great and awesome with our dog. I will bring future pets to this vet in the future.

They looked after my boy so well. The first vet that he didn't get upset with. He was very comfortable. First time. A bit expensive..but ok by his books as well. He's very picky my cat.

Dr. McGill and the team were extremely compassionate and helpful during my most recent visit. They are hands down the best vet clinic in the city. They always exceed my expectations in customer service, accreditations, expertise and efforts in making the vet a safe and comfortable place for our furbabies. ????

Amazing, empathetic and professional. Martindale has treated two of my cats, they've recieved excellent care and consideration. Staff is friendly and knowledgeable. Worth taking your pets to in order to ensure they get the best care!

I am a student who rescued a cat from a neglectful situation. the first couple times the doctors were lovely. the most recent time i went, the doctor made it seem as though I was the neglectful owner. I am young and have limited income, but will spend anything for my cat if there is a need. I brought her in for vomiting, and the vet said it might be stomach issues. I agreed and said let's get her on a prescription food. then, she changed her mind and said it was definitely a respiratory issue. she "heard a cough" from the cat and said x rays were absolutely required. I had not come in for anything respiratory related. she then berated me telling me the problem would never be fixed unless we got the x rays, which start at 800$. I said why not try the food and if the problem persists then i'll come back. she again said I was avoiding the problem and my cats problem was 100% respiratory after "hearing one cough" i was on the facetime call and heard nothing. When i refused to do the x rays and just get the food, she put me down for a huge bag of food and many cans of wet food, for one picky eater cat. I left with one bag of the food and the problem was solved. I felt she took advantage of my youth, and how much I was willing to do to help my cat. She saw an opportunity to scam me and tried to take it. never going back.

I have 2 new kittens and just started going here and am so happy. My little Felix was not feeling well and we got amazing, loving care and a follow up call. I recommend highly to anyone looking for a vet.

I recently moved to St.Catharines from Mississauga and my little one Luna whose 14 months got really sick a couple days ago. I was worried that I wouldn't be able to find a good veterinarian here last minute, however Martindale came to the rescue and was able to schedule us in the same morning i called. They handed me a tablet to interact with the Doctor which is a great feature. The appointment was almost an hour...which I've never heard of for a first check up. Dr. Allen and the staff took such great care of Luna while she was there. She's was so genuinely loving and caring towards Luna, you can tell that she has a gift with animals. I'm so happy I was able to find a vet so close to our new home that takes good care of animals and that's reasonably priced. Luna is still sick but I'm positive with the continued care she'll get from Martindale she'll be back to normal soon. Thank you once again. P.s See you all soon ????

They took our little joey bear in for teeth surgery when we had to wait with another place till the end of October, he couldn't wait that long as he was in pain. They didn't have to take him, but they did and we are greatful for that. They took great care of him and sent picture by text to us after it was over. Highly recommended if they open up for new client again.

Best vets in the city, in my opinion. I feel that we made the best choice to bring our dogs here. Very thorough, and I love the curbside video consultation via iPad.

My dog was not well, the lady said i needed a credit card to make an appointment to put my dog down. Ridiculous as my dog was fading away, suffering..... not recommend. No compassion....

It’s hard to find a good vet that can take care of bunnies, but this place is great! They are very nice and caring. My parents recently got a puppy and they switched to here and they couldn’t be happier with it. I’d recommend this place to everyone

We called at 7:30 am and they were already open. They allowed us to bring in our dog for 9, which fit our busy schedules. The service we received was excellent. The Vet was very professional and thorough in her examination. They had the medication on-site and explained everything through the iPad they gave to us. Covid restrictions did not allow us to go in with our dog, but they took excellent care of him while he was examined. Thank you so much for being exactly what our dog needs each time we visit.

I recently brought home a Kitten rescue and had set up an appoint at the Martindale Animal Clinic. My appointment was booked with Dr. Davis, and I have to say that I am SO happy with the service! Due to covid restrictions, I had a virtual appointment where I brought my kitten to the vet clinic and waited in the parking lot with an iPad to hear more about my kitten's condition. Dr. Davis took the time to educate me on some tips and tricks for raising a kitten as I am a first-time cat owner and was very patient in answering all my questions. Unfortunately, my kitten had a cold and I did not realize until after the vet visit. I emailed the clinic during the long weekend and they gave me a call the next morning after labour day! They booked an appointment with me right away and they saw my kitten on the same day. Dr. Davis and her Team showed me how to give the kitten her medication and even followed up the next day to see if she has made any progress. The team is so attentive and my kitten LOVES seeing them. Thanks for all of the help and for providing such amazing service. I would absolutely recommend the Martindale Vet Clinic to loving pet owners.

The staff And vets that I have met have always treated me and my cat with dignity and respect. You can tell that they care for all animals. Their set up during covid is a great idea, FaceTime chat with the vet and your pet. And they give you a follow up call after every appointment. I'm extremely satisfied with Martindale Animal Clinic and all the staff we have encountered.

Me and my partner recently adopted a young kitten and wanted to find a vet' we could trust. Look no further. These people are professionals. The staff has been nothing but friendly and has answered every question we've had. We have a happy healthy young cat and I know he's in good hands there.

Our new vet Dr Allen is providing wonderful care for our 10 year old Ganaraskan. She has a great demeanour and good presentation style for pet owners.

Very friendly and professional staff. They took a fresh look at my cats medical history and made some changes to her meds that have helped her to become the healthiest she's ever been. We've been to many different vets in the past but this is one of the best. A little more expensive but you get what you pay for, and it's worth it for the little fur balls we love.

Nice friendly staff. Great care for pets!!

Enjoyed the professionalism of the whole team.

Loving caring team put your pets first and always call to check up on them after a procedure!

When our long-time vet had a temporary closure during the pandemic we were desperately in search of another clinic who could accept and examine our beloved senior Shih-poo after a seizure. I called around to a few local vets and got hurried off the phone saying they couldn't help, and offered no suggestions. At this point I was in tears when I called MAC. The receptionist was so polite, kind, and accommodating I was taken aback! She promptly got me in for an appointment that afternoon as we were so worried about our pooch ♥️ When we arrived I thought I was going to have to hand him over and leave him there, which made me uneasy because he is an anxious dog. To my surprise they offered us an iPad tablet so that we could sit in our car during the examination and participate! I was literally so thrilled I had to hold back my tears during ???? Dr. Lindsay was SO lovely, knowledgeable, and empathetic to our concerns over our aging pup. Her enthusiasm and light-heartedness really made a scary situation so much more bearable. Dr. Lindsay's communication was phenomenal while we awaited test results as well as relaying those results to us. I could go on & on about what a positive experience this was. It is so clear that this is a veterinary clinic with HEART ♥️ Schmuff & I cannot thank them enough!!

Knowledgeable and friendly. A great place to take your family pet.

The staff at Martindale Animal Clinic has always been compassionate and caring. The picture that I included in this post was sent to my wife and I after my puppy (Lola) just got out of surgery (it was their way of saying that she was okay). I never feel rushed with them and I always feel like my pets are in the best hands possible.

I've been a client of theirs for almost 12 years now and have been very happy with the care my Weimaraner has received ever since she was just a little pup. A bit pricey, but nothing good in life is cheap. Well worth the money you spend. I sincerely believe without their expertise, my four legged friend would have succumbed to a very serious illness about two years ago. But due to the proper prescribed medications and treatment, she is still living her life to the fullest! Thank you so much for all you have done.

Martindale Animal Clinics staff are wonderful with our Bailey. She doesn't even mind when she goes in with staff members. Thank you for taking such good care of our little Bailey. She is getting big, still our little Bailey.

We found our experience here extremely disappointing. Service was mediocre and phenomenally more expensive than other licensed and reputable vet clinics in the region. Their business model is to perform high-pressure services that use guilt and fear tactics to get you to spend more. The clinic staff is evasive and patronizing, and they were less than willing to hear of our concerns when we spoke to them about the prices we have paid for their services. Each time we visited the clinic for a pre-scheduled appointment, we were forced to wait a half hour before our pet was even seen. All answers to our concerns seemed well-rehearsed, as if they had been confronted with similar concerns many times before. We would recommend that anyone who cares for their pets and for their pocketbooks to never walk through the door of this establishment.

Last year I had my male cat neutered with out a check up, this year I called about my other male and was told I needed to have the cat checked out for around 60.00 before he can be fixed. I understand that but whomever on the phone argued with me that my first cat there had to have a check up in which I told her no he didn't. I do know that he didn't but the gal argued with me. I've not had an issue at all with this vet until I was told basically that I was wrong. Money is tight so I do know where all my dollars and cents go. Please read the account before just saying your not right.. that would solve alot of issues... And by the way I still will have my cat neutered here because the group working there was good to me last year!