Full Circle Veterinary Hospital Wappingers Falls, New York

They talk a nice game about flexibility, availability etc. But when push comes to shove, if you have an emergency with your animal and s/he needs to be seen, they will not see you and hide behind administrative excuses. No appointments available, well I’m not trying be seen for an appointment. I expect an emergency situation to be triaged, but they feel differently. Happened several times, twice in the last month. They triggered a massive hot spot (my senior girl’s first) due to the poor execution/delivery of her lepto shot. I didn’t say anything, or accuse them — despite my attitude (animal first, finance second), their first reaction to the news was to deny liability — oh we see she was just seen, yeah its probably not us bc….. and then to charge me for the screwup. My puppy who I’ve had for 10 days is having an allergic reaction, and they wouldn’t see him. I asked them aren’t you a medical practitioner — but of course its only one person trying to do the best she can. Drs offices can always fit an extra appointment in, I would have waited until 6pm after last appointment without hesitation — they have chosen to offer the bare minimum. Do not expect them to treat your animal for anything beyond procedural visits, understand you will be taking your animal to VCA Flannery Animal Hospital for anything unexpected.

All either of my dogs needed was basic veterinary care, during business hours for a hot spot and an allergic reaction. My girl needed to be shaved and given antibiotics - I called with over 5 hours until you closed - and my new puppy simply needed a steroid injection and Benadryl, with over 2 hours until you closed. These incidents happened within 30 days of one another... I count on my vet to be there for more than their yearly physical. You cannot schedule an emergency, and these are fairly ordinary emergencies if there is such thing.

Thank you for being so good to my Ben. He hates being put on a table and you comfort him by getting down on the floor to cut his nails. I have never had a problem getting him in. The staff is always so helpful.

I have been going to Full Circle since they opened. I have never met a more compassionate, capable and just overall great group of people that work there. Dr. Michelle is wonderful with all of my pets and I trust her completely. She goes over all of your options and I have never felt pressured into doing anything. She treats my pets like they were her own. I can't recommend them enough.

What a professional team at Full Circle Veterinary! Thank you for taking great care of Nala. She was spayed today! I was hesitating to take my dog Nala after reading some negative reviews, I am glad that didn’t stop me from taking her there, because of their help my puppy is doing a lot better. I love the holistic approach. Thank you! From the bottom of my heart!

The staff was great here but Dr Michelle was unprofessional in many ways..I have had pets my entire life and when she took my young German shepherd in the back and I could hear him howling I asked the staff why she takes the dog in the back..she stated that it was so that the dog doesn’t associate ME with the negative visit..when we arrived for the next visit there was a staff meeting in the front room.all of the staff greeted me but not Dr Michelle…she later came out of the back and greeted ppl on either side of me totally ignoring me..when I asked to have the dog’s nails clipped…which he totally hates..he was uncooperative..Dr Michelle came out and was rude and nasty stating “he needs to be desensitized”..the other ppl in the room could not believe how she spoke to me..she may be book smart and like animals but needs direction on how to deal with people whose pets mean so much to us..the staff was kind to me and my dog and for that I am grateful…we have since found a loving and caring vet..oh and btw her neutering prices are off the charts!

I ended up not choosing to use Full Circle as I experienced the person on the phone to be rude and not supportive around questions I had. With hesitation, I scheduled an appointment anyway. The more I sat with this experience, the more uncomfortable I felt. So I called another vet; they were kind and helpful. When my husband called Full Circle to cancel, they were again rude and hung up on him. They may be a good fit for others, but I prefer respectful communication especially if I'm to trust them to care for our pet and pay them money for their service.

Exceptional. They are friendly, timely, explain services and costs clearly, and both the doctor and support staff are helpful and knowledgeable. 10/10

Everyone here is extremely helpful, kind and responsive. Very happy that I chose to switch to this this vet!!

Such a compassionate, empathetic group of professionals. I highly recommend them.

Dr. Michelle and her staff are nothing short of amazing. Every time I come in with one of my three dogs, it's like being greeted by family. Dr. Michelle is wonderful and gives you the time you need to fully understand what's going on with your pet and I love that she offers a variety of solutions and talks through them with me. I couldn't ask for a better Veterinary Hospital. Oh, and the other thing that truly amazes me is that her staff hasn't turned over like the staffs at other vet hospitals. So when I call or come in, I talk to and see the same people that I've been seeing for years. I love that continuity. You're doing a great job Fully Circle! Thank you for being so wonderful to Ruby, Max and Gracie!

When my cat passed they were more than professional. They were caring warm hearted people ❤️

Best veterinarian around. Five plus stars if I could.

The best!!!..my dog loves the staff and Drs.

Horrible place left my review on yelp

Love Dr. Rocque and her staff. She is simply amazing, compassionate and thorough. Genuinely cares about animals. I was not pleased with four vets that I used and finally found what I have been looking for, someone who actually listens to …

Best veterinary office my dog and I could ask for. They’re understanding of my rescue dogs disposition and Dr Michelle always greets my dog at his level. Very thoughtful and kind people. Bubby and I love Full Circle :)

Dr. Michelle and her entire team are nothing short of stellar. They are so very supportive of our choosing to care for our pup holistically and are extremely knowledgable. My dog is my baby and I trust them in a way I've never trusted a vet before. They also helped sleuth out a mysterious blood sugar issue causing our dog, Blue, to go into very scary episodes where her eyes would roll to the back of her head. Dr. Michelle and her team figured it out with grace and smarts, helping us find a (thankfully) simple solution, and now Blue has been incident free for several months! We are so grateful for this vet practice.

Have never posted a negative review about ANY business until today. The day has come. Full circle tried to put me on a guilt trip for not being able to afford my dogs bills. After they finished checking him and everything came out normal....they tried forcing x-rays, and blood work down my throat. Once I told them I couldn’t afford this, they told me my dog could be at serious risk of XYZ and “if you wait it could be too late”. Again I said, I can not afford all this at the moment. They responded with “do you know of anyone that can help you?”.....after I already told them I couldn’t afford this nor was this situation out of the ordinary. When I asked for payment plans they responded with “no everything must be paid upfront now” Immediately I knew I was being taken advantage of and I left. I highly suggest Earth Angles in Wappingers for anyone experiencing similar situations. They’re very understanding.

I wish we have found this vet office earlier. Thank you Dr. Rocque.

Wonderful practice with great staff and the most compassionate veterinarian!

Caring, compassionate, and supportive staff. Extremely knowledgeable and goes above and beyond.

I can't begin to express how compassionate everyone was at Full Circle when I had to put my bulldog down. The Dr allowed me to proceed as I needed, asking me if I needed more time and explaining everything as she went. In the end, she cried with us. The staff are equally wonderful and willing to help when setting up appointments etc. Highly recommended.

I've been coming to Full Circle for the last three years - ever since I moved to the Hudson Valley! Finding a vet you can trust to care for your dog is hard enough, finding one to love your pet as much as you do is exceptional, but Dr. Michelle, Christine, and the staff at Full Circle absolutely do! Dr. Michelle will sit on the floor and love up on my dog before doing a full exam, ensuring full trust from my dog...and she's a finicky girl! Not only have they been there for life's small crises, but they've helped me to take a preventative approach, promoting overall wellness to reduce the chances of future problems. My dog has been her healthiest best. P.S. The annual pictures with Santa are everything!

Very kind and helpful! best vet office staff, doctor

They are money hungry heartless ..they took close to 1000.00 from a 83 year old man ...to save his cat ...2 months later his cat passes ..he brings it to them for a proper burial n Cremation...and when he went to the cat sanctuary in …

We recently learned that our beloved cat, CuddleFace, is very ill. Due to his age and poor prognosis, we just want him to be as comfortable as possible. Dr. Michelle and Christine and Karen - her excellent, compassionate staff, have been …

We took our cat here in December. Even though this was our first visit, the staff was so friendly that it made us feel like we had been there before. Dr Michelle was amazing. She took time getting to know Gio and made sure everyone felt …

What a beautiful person Dr. Michelle is. We went to her seeking additional care techniques knowing that she practices integrated medicine with a holistic approach. What our other vet overlooked as Arthritis, she knew was Degenerative …

I have had pets for years and have been to many veterinarians. One of our cats recently became ill and we decided to try Full Circle Veterinary Hospital. The staff is warm and welcoming and personable. Dr. Rocque is loving and kind and …