Storybook Farm Veterinary Hospital Victor, New York

Dr. Smith is so knowledgeable, she is wonderful!! She takes the time to explain everything to me and answer all of my questions. Sandra, the Vet tech, is wonderful too! She’s thoughtful, compassionate, knows and does her job well! Thank you for the great care for our three furbabies: Sylvee, Tully, Lillee Jennifer

Informative,excellent service and our dog was the happiest she has ever been at the vet, especially for shots.

Very friendly and able to see our dog at a moment’s notice

Professional, always have a good experience.

Over 20 years with these vets, the staff, and vets are always so kind, patient, and extremely knowledgeable, and they love their four legged, clients and always provide the best, BEST care! Thank you all!

Friendly, attentive and knowledgeable staff! They genuinely care about your pets well being! Thank you for your service!

They were professional, provided rapid service, were understanding and patience was shown to my parents who are in their 90s.

After a recent move, now much further away from Storybook, I considered changing vets. When thinking through the pros and cons of such a decision, truly, the only downside is the distance. We have had the privilege of seeing both Dr Smith and Dr Adams on many occasions. They are professional, thorough and willing to listen to any concerns. I wholeheartedly recommend this practice.

Been going there for years with all my kitties. They're so loving & compassionate. My kitty Pearl wasn't feeling well - took her in & they were so gentle with her - gave her what she needed & it was almost time for her yearly physical so did that too so she wouldn't have to come back in 2 weeks. They're so accommodating to their patients. I recommend them to everyone I know because I know they love our little fur babies as much as we do. Thank you for being such a loving & caring team.

Awesome, took a friend's dog and they were great . Friendly, informative and very helpful.

We have been going to Dr. Giles for 20 years for all of our pets and our rescue fosters and its always a professional and positive experience.

The best vet around. The staff is so thoughtful and personable. They care for your pets as if they were their own. Dr. Giles is exceptionally phenomenal. He goes above and beyond. He came to our home when our dog couldn't be moved to put her down. He's so caring and kind and that means so much. Thank you, Storybook. Truly. I will never go anywhere else.

We bring our bird here to Dr. Adams. Awesome staff; so helpful and kind!

Been with them 48 years will never switch. Just wish they could bring groomers back

Have been taking animals to Storybook for 50 year could not be happier with the people there especially Dr Lodge.

Quick, reassuring, friendly service.

Wonderful and great with our Pepper. Always been great.

Dr. Smith is a wonderful person and vet.

I have the utmost confidence in Storybook Hospital. They’ve always taken cate of my pets when help was needed. They take the time to communicate with me about my concerns and they are very kind to my pets. I’m so grateful to have them as our vets.

The beat pet care anywhere ! I would highly recommend.

We've entrusted the care of our dogs to Storybook for more than 25 years. They've always been very thorough, understanding, and professional. Strongly Recommend!

This place is nothing but a puppy mill type vet service. They push every single unnecessary service and procedures they can. When you call, they are always in a big hurry to get you off the phone, and they are extremely slow at calling you back if they even do. Oh and they are very expensive to boot. I will never go back or do business with this place again !! If there was a 0 star, that's what they would get.

Great I bring my blue and gold macaw here aLl the time.. Great people

Take good care of my lovies

We've been bringing our furry family members to Storybook for nearly three decades. The staff and vets have always treated our pets respectfully, and given us honest evaluations of their needs. We highly recommend them!

ALL the staff at Storybrook treated me and my guy Buddy the Cat great all the way through to the tough end. As long as I live in the area, this is my vet.

Have been taking my cats to Storybook for nearly thirty years. The staff is outstanding in their care of pets.

Karen Smith and Mimi Lodge are the best! Everyone there is outstanding. I know because my sweet Fred and Murphy have been going there since we had them. Fred 19 and Murphy 16. I miss my boys as i lost them this year. Both within 9 months. I miss them and the compassion and caring professional contributed to the longevity I have had with them. They were bless and was I!

Excellent care and treatment for my pets

We've brought our dogs to this vet for over 6 years and have had nothing but positive experiences from all staff members. They really care about the pets and have always offered the best advice.