Jericho Animal Hospital Syosset, New York

Took my dog there for a new patient exam and to address some itching problems. Was happy with the staff and the vet. When I took my dog for doggie day camp a few weeks later, I found out that she needed another bordatella vaccine. The vet hadn’t mentioned this and when I called the office they said vaccines were required in Suffolk every 6 months. I wish this had been brought to my attention at the initial visit, but since it wasn’t, I was ready to make an appointment until I was told I would have to pay for another exam in addition to the vaccine even though the dog had been seen at the office less than a month before!!! I did not make the appointment and I will take her elsewhere.

Super nice staff. Willing to listen and answer repeated questions from any nervous nervous pet owner. They seem to even have a behaviorist on staff - or at least pay attention to behavior - as I overhead an over 10min consultation about a puppy have trouble when his parents left the house (a common and easily solvable problem, FYI). They seemed to offer lots of tips, resources, and phone numbers to local resources (trainers, etc) It was also fantastic to see an all-women team from the doctors on down. And like most vets - very chill, make you feel at home, and of course, pet owners themselves - so there's a lot of empathy and appreciation of really serious and mindful of your pets health. Some ways they went/go above and beyond: ---------------------------------------------------- 1. Dr. Orobello texted me personally at 8:30am SUNDAY morning - the very next morning after our SATURDAY visit.... to tell my that my dog's fecal and HW tests were negative! Awesome! 2. They offer their own pet insurance /care plan. It's not cheap, but the most inclusive one I've ever heard of. Stand it's their own plan... Which I assume means it's run by the VCA parent company / chain 2. They're very serious about their COVID hygiene, so call the main number from the parking lot

My cats had been going to this vet for a couple of years for routine check ups and they were always nice and easy to book with, etc. Their practice is for older cats to come 2x a year so they can proactively identify any issues. I brought up a concern to our vet, Dr. Ulrich, on the last two visits regarding one of my cats and she minimized my concern. I was going to wait for the next 6 month checkup but then decided against it because I knew something was wrong. I went to get a second opinion at another practice and now my poor cat has to get a biopsy and CT scan for cancer, the prognosis of which could be as low as 25% chance of living for 1 year. Wish they had paid attention to my concerns a bit more when I raised them, but did not even bother to do lab work. Very disappointed and wish I had sought out a second opinion sooner, but now it may potentially be too late for my cat. I know the staff here really care for animals and the environment is nice, but they completely dropped the ball on this one and now we will not be going back. :(

Great with the dogs and handling covid was top notch

Absolutely love this vet office. There great with our cats. Dr. Ulrich is the best compassionate vet you will ever have. Staff is so nice

Very poor value , The charge 5 to 6000 A NIGHT to keep my pet on a ventilator,on top of a 2.5k deposit just to put her there. Dog was not in dying condition, but most people cant afford this...

They are very kind and patient with my boy Rascal! Love Jericho animal Hospital!

I’ve been bringing my pets here for 30 years. Since this office was bought out by VCA, and no longer privately owned, the care provided here has not been the same. I took out an insurance plan through the VCA for our puppy costing approximately $1200 per year. Today I called as soon as the office opened because my puppy was sick. I was willing to come in whatever time they were willing to see me. To my dismay, I was told that “we’re too busy and cannot see you today”. I was offered medication to pick up but not a clinical evaluation. I am a doctor and would never think of prescribing medication without diagnosing the problem first. I was insistent on my pet being seen and the answer remained the same. I made an appointment with a different vet office today. Someone that I’ve never met before was willing to help my dog but not my vet of 30 years. We’ve been looking for a reason to leave this office and this was the last straw. If you want your veterinarian to be there for your animal in their time of need this office is likely not for you.

The only vet I went to that I feel the genuine care for my cats. I would recommend this Vet to anyone with a cat or dog. Thank you for all you do! Thank you for fitting our pets on the schedule when it is needed. Efficient & Staff is excellent !

Horrible. Waited over an hour with a sick animal. Guy next to me waited over an hour and 1/2. Go elsewhere

We have been going to JAH for 5 years for our Morkie. Dr. Stephanie Ulrich and all the staff are wonderful. They always give our pup their full care and attention and we always leave the office knowing that our dog has received the best care. Thank you for all your hard work and dedication.

I wouldn’t say there as professional as they say they are parking wasn’t that good either

The doctor and staff were awesome. I enjoyed the coffee in the waiting area too.

Very nice people who love animals and treat them accordingly. Vet was very nice. Our pooch was at home.

The staff is wonderful and Dr Orobello and Ulrich are amazing. Only negative is they are a little pricey.

I wouldn't go anywhere else dr. Stephanie is the most caring dr.

They have been taking care of my family dogs for over 25 years, excellent all around! Honest and affordable.

Nice animal hospital, they do also documents for international travel.

Dr. Cavaliere was awesome, took my yellow lab right in after we thought she was having seizures. Compassionate care all around.

Dr. Ulrich treated my first dog, Buddy, as lovingly and with as much concern as if he had been her own. When we got our second dog, I didn't think twice about having her and the staff at the Jericho Animal Hospital become his vet from the day we brought him home.

I have been going there for a long time with my dogs. There was an ownership change during this time that has only improved the care there. The vets are all knowledgeable and provided treatment options for my dog that were appropriate and allowed me to weigh the pro's and con's to make the best decision for my dog.

Not only did the doctor ensure my dogs microchip was there and working he took his time with my pup who normally is very snappy. He answered all our questions and made sure to hit every point and more. My dog usually hates anyone new but my pup was surprisingly calm and comfortable with the doctor. The office is clean easy to get to, plenty of parking and staff are really nice. Prices were par to local vets.

I have been taking my pets to Jericho Animal Hospital for many years and have received very competent care. The staff communicates very well and explains every procedure very clearly. I have no second thoughts about placing my best friends in their hands.