60 reviews
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Yelp (3)
Google (57)
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Jonathan Ramos
3 years ago
The Front Desk, Tech, and Veterinarians are All Friendly, Caring, Knowledgeable, Understanding and Treats Both of My Pooches Well, Luv Them!!!
James Caputo
3 years ago
First off.. They wouldn't allow anyone in the building because of a Covid policy. So they take your dog from you in the street. My dog did not want to go with them. I guess that's par for the course in this very fearful world we live in. But when my 75yr old mom asked to use the the bathroom Dr. Ruderman told her to use the one in the gas station across the street. How about a little humanity? They Charged way too much as well. I will find another place to bring my family's pets in the future.
Elizabeth “Liz” M
3 years ago
My pup Marley surprisingly doesn’t mind going to the vet but I think it’s because they treat her so well here. Whenever we have an appointment we’re usually in and out within 30 minutes. The staff are very friendly and you can tell they love their jobs.
Andrew Lobianco
3 years ago
Been great with my rocky he loves going there
jose miranda
3 years ago
You can always tell when someone loves animals and when we took our kitten there, and the way we and our pets were treated was great. Very professional and loving staff.
Jackie Greco
4 years ago
They are very caring and friendly.
Scott Nye
4 years ago
Very friendly staff. Took care of all our issues.
Amy Spencer
4 years ago
Very knowledgeable. Lots of different services. Open 24/7.
angelina duron
4 years ago
The doctor and staff was great
Arthur Sonnergren
4 years ago
10 out of 10 best doctors and staff on staten island hands down. Thanks for all your help and patience. Bandit and Misty love you guys.???? wish there was more stars.
Brian LANE
4 years ago
Excellent service. Polite, courteous and respectful to you and your pets needs. They take the time to explain everything.
C Nowak
4 years ago
We had to put our Beloved miniature Yorkie too sleep, he was very sick, we called during the Pandemic and the staff was very accommodating by letting us in within a couple of hours The Hospital was clean the staff and Doctor was Sympathetic and very Proffessional , they took whatever negativity they cold away from a very tough day
cucci faus
4 years ago
I have been paying a care club membership for years and every time I call for an appointment I have to wait 15 minutes on the phone if I’m lucky, sometimes the receptionist just hung up on me. I guess it’s just not worth my money and my time.
Desmond Sheehan
4 years ago
The staff at Staten Island Animal Hospital took care of our bearded dragon. After the poor animal died, they were compassionate and sensitive to our loss. I appreciate the way they handled our pet.
Dricka Smith
4 years ago
They don’t like helping ppl out they tell me I can make a appointment with them then Turn around and say to me they don’t have anything available What kind of sense do that makes
Gladys Powell
4 years ago
They made my and Lili experience awesome. Tx very much.
GUTTERBOY SEAMLESS
4 years ago
Thet are very good people here at the VCA I HIGHLY RECOMEND THEM and zoey loves this place
Janette Murray
4 years ago
Street parking only. Easy to find. Friendly staff. They have great business hours. Very informative. Takes Care Credit. Has treatment plans (break down of each items cost). You don't wait too long to be seen. They work with you and your pets needs. But they aren't cheap $$$. They are very helpful and they know what they are doing, not afraid to handle your pet. They have boarding if your going on vacation or just need your pet watched for one day. My cat has been going for years and we have nothing bad to say about them.
Ken Perez
4 years ago
Excellent Dr and super friendly staff and always taken care of Sasha and myself.
Kenny Bates
4 years ago
Excellent doctors and excellent staff
Kristen Griffin
4 years ago
Very friendly, helpful, and informative.
LOUIS
4 years ago
Professional Staff, very knowledgeable. Dr RUDERMAN is very professional and sympathetic, he knows more than others. Thank You!
Marc s
4 years ago
I have been using Dr Rudermen for over 20 years even when I moved over the bridge I still continue to come here. Update I recently had to one of my dogs in for a belly ache not only was Dr Ruderman super helpful but so was there whole office staff especially Francesca and Christa they went above and beyond for any questions and for putting up with my phone calls every 30 min this is the only place I will ever bring my fur babies. Thank you VCA Staten Island Hospital. Update: one of my fur babies and was walking funny and of course I brought them in here I texted Dr Ruderman to tell him I was on my way and answers very prompt. When calling they said to bring him in and once again Francesca was truly amazing and calmed me and my finace down. Thank you VCA Update Dr Ruderman is amazing like always and so is there front staff Cathay and Francesca are really amazing and patient with us I just with there techs were a bit nicer still a 5 star place.
Maria Alfano
4 years ago
Dr. Viado killed my love of my life and said that he was going to be fine, 6 months later my boy had to be rushed to Red Bank Animal Hospital and be put down. The worst veterinarian ever ????
Mary Farag
4 years ago
The staff and doctors at Staten Island Animal Hospital are courteous, professional, knowledgeable and treat me and my pets like royalty. I'm so glad I stayed with the original Rosebank Animal Hospital staff when they merged to become Staten Island Animal Hospital. I especially like Dr. Ruderman and his assistants, and his interactions with my two dogs. When I had to say goodbye to my 12 year old companion they helped me and gave me the time I needed to process my loss and say goodbye. Now in the midst of the pandemic they have been mindful of safety protocol but still making their services available so my little boys can get all their medical treatments and vaccines and stay current. The location is easily reached from the Victory Blvd exit off the expressway and parking is not an issue. I highly recommend this business.
Michael Taratunio
4 years ago
Great honest techs and Doctors... always wanting to help . thank you. Dr. Ruderman
Nancy Nye
4 years ago
Great staff but many people in hallways. Need more beds and more staff.
Patty Santos
4 years ago
This is a good veterinarian and I’ve trusted them in the past to Care for my dogs but this time i brought a wild bird because they said the accept them yet they felt it was better to put the bird down because it had a broken wing and it was “wild” It ID known they would kill the poor thing i would have taken it directly to the wild bird fund in manhattan but they didn’t want me to take the bird back..... i thought they were better than that tho... i was very disappointed...
Ashley Sims
5 years ago
Today we visited VCA & we met a worker name Marielle. She was outstanding. She welcomed my dog great. My dog isn’t to people friendly but she did an excellent job getting him comfy. She was so polite to us. Even when the doctor was being very unprofessional she remained peosfessional and polite with caring for our dog unlike the doctor. If you go ask to be assisted by Marielle she’s wonderful. I fully recommend anyone who has a non friendly dog to deal with her. She’s awesome.
Donna Blankley
5 years ago
They were very gentle with my dog. He was nervous but they were great with him.
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