Pleasant Plains Animal Hospital Staten Island, New York

First time using Pleasant Plains Animal Hospital. My 9 year old maltipoo had a sudden condition that needed treatment. I called and explained the situation and was fit into the schedule. Dr. Sophia and the entire staff cared for my 'Riley' better than I could've imagined. Dr. Sophia called me, while I waited in the parking lot, at each step of treatment. She made sure to explain the choices we had and together we agreed on treatment. I highly recommend Pleasant Plains Animal Hospital and will definitely be using them for all of my pets. P.S. Riley is doing fine.

My dog was vomiting on a Sunday. They took him right away even though they were overbooked.They were very friendly and professional. I was very worried about him, but they treated him for the nausea with an injection. He is doingnmuch better. I like this animal hospital because they don't push treatments or tests without your permission. Plus they really care about your animals well being.

They tried to save one of our kittens that was in bad shape. When every other veterinarian hospital would not. Unfortunately the kitten passed from it's Illness but the staff made a valiant effort.

All staff were so kind professional and comforting to both me and my dog in a urgent visit. Took care of my dog quickly and explained everything to me with patients over the phone and made me feel better since i couldnt be with my pet because of covid 19 restrictions. I must say they have a great protocol in place to protect and keep safe all parties involved in this trying time. They were all so kind and accommodating and made us feel safe and comfortable. So thank you your amazing service. Definitely keeping my pets with PPAH.

I love that there are two offices! And that one is open until 10pm. The staff are very caring and accommodating, especially in these difficult times. Knowledgeable about the newest studies… as well as the old time stuff that still work. It was a difficult decision to leave my prior veterinary practice of almost 40 years, but I’m glad I did. As the need warrants, I will be moving all my dogs over to Pleasant Plains, and will be recommending the practice to others.

I loved the veterinarian and the tech. Really good with the animals. Highly recommend this facility.

First off, the entire staff and doctors at Pleasant Plains are phenomenal. The atmosphere is inviting and we do not feel rushed or that it was just another transaction. Our pet Ali is our family and they treat her just like a human patient. One of the lovely techs, Imani N. is amazing. She took such good care of Ali and addressed our concerns from beginning to end. And that's not to mention that we've never seen Ali sit on command or extend her paw. Imani taught us very simple methods to get her attention and we were shocked at how easy it was. And more importantly, Imani is very joyful and is calming to speak with, especially when we were nervous about Ali's health. Overall, the experiences we've received at Pleasant Plains have been nothing but warm and welcoming. Thank you!

Greetings All, Pleasant Plans Animal Veterinarian is AMAZING, beyond a 5 star review. ????. Dr. Meleleo (hope I have the correct spelling), is an awesome clinician, (Medical Director) to be exact. His extreme level of care for taking the time in listening to all my concerns were sincerely appreciated. His bedside manners was exactly what I was seeking rather than having someone over talk me and feeling rushed out. He took the time to explain in details of what could've caused the reason for my baby's visit. In addition, to the physician, his medical technician, Andrea was an absolute pleasure including the front office staff. His team of staff were pleasantly welcoming from the moment we walked in. I highly recommend this office for all pet care needs. This practice is designed to cater each medical need(s) individually of the well-being of making all fur babies healthy, and happy. From the moment you walk in to the continued process you're greeted with sincere care and concern, knowledgeable, respectful, and will get to core of healing your pet and providing a stress-free environment to minimize any uncertain anxiety related to your pets healthcare. I couldn't be forever more thankful knowing my baby's health will be taking seriously as if, I was being cared for at my PCP. I highly recommend this practice. A practice that's named perfectly (pleasant), dedicated and gentle professionals. Reasonable priced, offers free pet food deliveries, and welcomes a money back guarantee if your pet refuses the suggested or prescribed food as we know our fur babies are spoiled and are rarely open to change. If ever needed, or unsure how to care for your loved pet(s) well-being, I strongly would urge anyone to walk-in or make an appointment for further adequate healthcare assistance; you will not be disappointed and very pleased you've made the right decision in fully caring for your (whittle) fur ball.... lol. ????. Animal Lives Matter!!! Their level of professionalism, and cleaniness is exceptional. An honest, reliable, compassionate, responsive, respectful, and trustworthy animal hospital. Happy Holidays. Stay well and safe. Take care. Xoxo, The Smith Family.

They are the best...thank you for helping bailey

Very helpful and treated Casper very well.

What a great place ! Starting with Emily's cheerful kind voice and following with knowledgeable, responsive, friendly, professional Dr Meleleo! Such a pleasant experience! Would highly recommend to all my friends!

Although there is a veterinary practice 5 minutes from my home, I drive an hour to bring my dog to Pleasant Plains Animal Hospital South. Specifically to see Dr. Ahn, who is a thorough, caring and dedicated clinician. The staff there is also top notch. Highly recommended!

I’m not one to leave reviews but this place is great. My cat was very sick and they had to take him overnight. They gave updates during the night and even texted a picture of my cat the next morning so I could see how he was doing. They were able to lower my cat’s temperature and send him home the next day. Shockingly, they ended up giving me money back because they didn’t go over the lowest estimate. I’m not sure many other vets would do that. This is where I’ll be taking my pets in the future.

Excellent caring doctors and staff

The entire staff are kind and caring.I had called them because my dog was coughing which has never happened before. They were accommodating and saw her the same day. She was prescribed anti biotic and the cough stopped. What impressed me was the office called the next day to see how my dog was doing!

People Real care about you and your pet

Dr Sophia is the best Vet doc there is on earth. Caring, informative, helps and provides so much support. She is not only my first baby doctor but now became a friend. We appreciate her so much. Number 1 doctor on Staten Island.

Love...love this hospital!! They are helpful and always ready and willing to help me with my pups needs. No question goes unanswered!! I definitely recommend them!! Thank you pleasant plains we love you guys!! ❤

My husband and I brought our new puppy and we’re so pleased with the professionalism, organized and knowledgeable the staff was. The place has ample parking, love that it is open on the weekends and so clean. The entire experience was wonderful. You guys rock..thank you

Dr Sophia and staff are wonderful ❤

My Mocha and I were so happy with this amazing group of the most compassionate, professional (to say the least) combined with the perfection of cleanliness along with their up-to-date atmosphere and state-of-the-art facility rises this Veterinarian practice to the highest level...5+ stars!!! Thanks to everyone and we look forward to our follow-up appointment. Sincerely, Laura and Mocha

I recently took one of my cats, Jae girl to Pleasant Plains Animal Hospital South for a checkup, never having used them before, so she could have an ultrasound later that week. The staff from the receptionists, to the vet technicians to the veterinarian were wonderful, caring & everything was explained in details that I was able to understand.Their office, waiting room & exam rooms were spotless. I would highly recommend them if you are looking for an outstanding practice.

The doctors and techs and other staff members are awesome! Always very professional, caring and friendly and they take excellent care of my boys. PPAH also has extensive hours, making it easy for their clients.

Very nice staff. Make you feel comfortable when your pet is with them. Very helpful with advise on what to do with helping your pet be a healthy pet.

I highly recommend this vet office. The staff is very kind, empathetic, and knowledgeable. The office is always clean which I like. I've been going there for the past 6 years and I'm very pleased. I always have peace of mind knowing my pet's are being given great care.

pretty bad service here..my dog was sick and hasn't eaten in two days and diarrhea ..I wait two hours with her in the car and they saw her for a couple of minutes. she still sick and they said come right in and we will look again. I arrive about 10 minutes later and they tell me 2-3 hour wait. what a joke. switched vets because they were closer.. I regret that decision now..

They take such great care of my cat Murdock here. Dr. Mastropasqua is amazing, very kind and caring.

Yesterday I brought my two kitty cats to PPAH for their annual check-ups and the PPAH staff were all great, the place was friendly, casual and clean. The environment even kept my cats calm during their exams. I would definitely recommend them to anyone with pets.

I actually loved this place when first coming, but sadly I had to stop bringing my dog.. during Covid they were coming out to our cars & taking pets which is absolutely understandable, but one of the girls literally threw my dog into my vehicle. My dog is a puppy & also weighs 3lbs so for me this is inexcusable behavior… I also went here way prior to this & when I was dropping my dog off to go on vacation for 4 days, I had interacted with two very nice girls, but the one was extremely rude to myself, also her coworker… I didn’t really want to leave my dog there after this bad gut feeling I had.. there were a couple very kind girls I had met there 1-2 years ago, but I have not seen them in a very long time…I just think it’s best I do not bring my dog here anymore. Thank you to the other girls I met a while who made my time so pleasant !

The Doctor and staff were amazing and so incredibly helpful and knowledgeable.