Petco Selden, New York

there is a manager that works here i think her name is sam but im not sure and she is so helpful. every time we come in she is running around and clearly busy but has taken the time to speak to us and answer all of our guinea pig questions on multiple occasions. she is very knowledgeable and you can tell she cares about what she is saying. the reason im writing this is because i saw a customer yelling at her the last time i was there and she stayed so calm and professional. it is not fair that retail workers have to deal with such rude people. i even apologized to the manager for that customer because i felt so bad. the store is kind of a mess but it seems like they are very short staffed so i can understand why. for there to be 2 people only on a holiday weekend is ridiculous and i feel bad for the staff you can see how busy and stressed they are but they are patient and helpful anyway.

I like the store but...need more people to help the customer.

Nice store,big selection of items, but the cashier never looked up from his phone.

Price of crickets up to $.17 each locally!

Wish I could give this place zero stars. I walked in with my.5yr old for a guinea pig and the entire set up. About $200 sale with food shavings etc. The manager tells me they are short staffed and too busy to sell my 5yr old a pet. Seriously? Too busy? Customers are what younare.thwre for. I ran a retail store for 15years and never heard of being too busy for a customer. Especially a 5yr old. Smh My kid is in tears bc they're too busy.

Lots of things to buy for your pets

I haven’t been to this store in a few years. I recently adopted a dog. I’ve stopped in a few times. The employees are very nice. The store is a mess. I knocked my cart into the bottom shelf on an end cap by accident and it collapsed. The product was all over the path and I alerted an employee and apologized. I left the store 20 minutes later and the cans were still all over the floor. Wagons filled with product litter the store. The aisles are a mess. I will return for the cookie bar in the future, but I have no desire to browse.

Ease of ordering on the app with the comfort and kindness of curbside delivery! Flawless

Even with supply issues they manage to keep what I need in stock! Clean store and friendly staff. Consistantly better than early experiences

Nice clean place to bring your pet. I find everyone is nice and so helpful here. Love that they have vetco clinic in there to vaxanite you furry friend. Give it a try you will see.

Always so polite,all employed are so eager to help customers with any questions they go above ,and beyond,

did not get my points and discount on my dog food

We just got our dog groomed at this Petco by Jess and she did an AMAZING job. She understood exactly how we wanted him to come out and did him perfect. It is by far the BEST grooming he has ever had and we trust that he’s in great hands with her. From this point forward we will definitely only have Jess groom him.

Staff is very knowledgeable about the animal's. Clean Store.

Excellent. Best experience ive ever had. Kyle and jackie we super helpful and knowledgeable

Never seems to have what I need for my bird when it comes to litter however I use only all natural pelleted products and I'm picky but it has plenty of other pet products so seems ok for general animals

Understaffed but nice and patient employees. Everything I needed was in stock.

I enjoyed my time and shopping for my pet dog and buying his Dog and treats here at this Petco Store. Great experience and good customer service. Would definitely recommend going too this location when you have a chance.

Friendly and very knowledgeable associate who helped me find the perfect pet and supplies for my daughter.

Just like any other petco, my cats love their Whole Hearted wet food. My one cat is super picky with his food and will devoure this. Also my friend has a blue-tongued skink who loves the raw chicken meat logs they sell.

Shelves could be shocked more. Not much selection for kittens.

They took good care of my dog.

Petco as it should be. The Selden location is clean, well stocked and has some of the friendliest and most helpful employees. The level of knowledge and professionalism is top notch. Each department is handled by someone who is well informed in that area and extremely able to help with any questions one may have, It's not just a Big Box store feel. In regards to Pet stores, Petco is great and the Selden location is one of the best examples.

There's nobody that help you, I guess ghost work in there.

Had an alternate litter that was better then my usual brand that seems like is no longer available. Glad I was able to find something to replace an unavailable litter product.

I did not know where to find the cat's meal, the store assistant was very kind in showing me the way.

Good place for dog toys and food

Petco is terrible i had to return a reptile buld that had a completely different bulb in it...the shelves were bare their bugs are dead its terrible in there!!

Needed some clothes for my maltese nothing and when they did it was $20 pp pads in king kullen at petco 25.00

Staff was nasty when I picked up