Rotterdam Veterinary Hospital Schenectady, New York

They are amazing I would suggest them to anyone who has pets that are family..service is amazing so friendly and hands on..

Deja loves them and they saved her life before she gets all her medical care here

Amazing veterinary care and great prices. The staff is very friendly, accommodating and business oriented. I've gone to several different veterinary clinics but stopped vet shopping after bringing my dog here. They also have holistic approaches for medical treatments and it has changed my dog's entire quality of life. I don't know where we would be without this place.

They seem to care and do good work however the visits are very expensive compared to others vets in the area.

Great first time experience with a very "scaried cat" dog! Athena is afraid of her own shadow, seriously! Thank you Rotterdam Veterinary Hospital!

DO NOT GO TO THIS PLACE. Worst place to bring your pets. All they want to do is take your money they don’t care about your pets. Girlfriends 2 cats were misdiagnosed and they ended up charging her almost $1000 to clean their ears out and for a small dosage of medication for upper respiratory infection for one cat. You never have the same doctor seeing them and one doctor will say your animal has something you go back for a follow up cause they’re still sick and then another doctor will tell you it’s something else and charge you AGAIN. Very unprofessional and they don’t know what they’re doing. surprised the place is still up and running.

They take great care of our pets and have such great staff!

Poor care for your pet, they are a veterinarian hospital with no empathy for your pet. This place lacks of customer service, all they care about is the money and will criticize and belittle your pet over the radio the minute you walk away from a room PLEASE STAY AWAY FROM THIS BUSINESS IF YOU TRULY CARE ABOUT YOUR PET.

They are very nice people and very honest with what needs to be done with your family member.

Very good with the pets

We called this morning about our cat & explained she isn’t eating or moving and she won’t come to us which is out of character for her. Our cat was a patient here for many years but hasn’t been recently because we moved. The receptionist Nicole told us we were inactive and they had no appointments and were booking 2 weeks out. I repeated our concerns and she responded by saying that they haven’t seen our cat since 2016 although I’m not sure what the relevance is of that when an animal is suffering. No empathy, no acknowledgement, no offer to speak to the Dr and call us back to see if anything can be done. Just all business with no heart. Disgusting.

My dog was in labor it was an emergency the x ray showed 6 puppies. they closed in a hour and told me they could not stay to deliver them. they proceeded to over inflate the price if they did. Then all this time had her in a cage suffering. I finally used there phone to call Shaker vet which prep for emergency surgery. I had to demand my dog back. They gave me x rays hesitantly and charged me 300.00 for the visit, this was a few years back. now it would be much more. After I left Shaker told me how serious this was, my pomeranian needed a c section she could have died in the 20 minute ride to them. Rotterdam is very expensive and although convient they are horrible and don't care if your pet dies as long as they get their money. They refused to help because they had to go home....after this they banned me from coming into office because they charged me for x rays I wanted back and they wouldn't give them to me after Shaker returned them to them and I disputed the charge. the owner I met during a retail event and she told me of her pet and how coldly she had him put down cause she couldn't be bothered with a sick pet. Owner hates animals no wonder. if you don't care about your pet why would you care about others.

They wanted money up front for my dogs medicine $450.. I payed these people ..and it has been over a month and still no med for my dog they said two weeks..these people are stealing ...I will never bring our pets here ever again..don't waste your time or your pets health waiting on these people..if I could give a zero star I would give -5star rate

Charged for service not necessary...rude staff...I brought my 16 year old cat in and was given a $2000 estimate for services for him. He died soon after...it would have been a big waste of money. I will not be going here anymore.

We LOVE this Vet. Not only do they take great care of our pets, the staff is wonderful and very friendly! We highly reccomend RVH!

After what happened today, I think this Vet "Hospital" should no longer be visited. They basically gave my sisters cat back to us dead and didn't care enough to tell us we should rush him to a hospital or notice that he was choking on his vomit. She tried to rush him back to a real hospital has soon as she got home and discovered the horror but unfortunately he passed before she got back into the car. We only live 2 mins and the kitten wasn't even home for a minute. I feel like they wracked up the bill to almost 1k and didnt even do what they said they did. Not like I would know what they did because you can't go in.

I feel this Vet hospital is the worst for service not calling you back you never see the same dr you never get the same diagnoses they make you feel like your lieing 1 Dr said my dog had Cushing another dr said no and then 1 dr said hes got cancer and other dr no and then they say who said that prices r very high my dog is 20 yrs old and we know hes on his last leg and all we want to do is make him comfortable as we can all they want to do is poke him and examine him so it's all about the money staff is rude his meds were filled in August and never called us or answered our messages and then told us in October they were ready WORST VET'S AROUND BELIEVE ME

Did a great job, thank you very much!!

Love it! I have been there for years and the staff is great. Easy appoinments and the best care for my pets.

My animals have been patients for years. This week my dog became very I'll. They squeezed him in today despite a full schedule. They are wonderful! No matter what the outcome of his illness, they were compassionate, and went out of their way to help. Their pricing is fair.

Takes care of the job ????. My dog had a lump on her chest and they took care of that now she is as good as new

They are awesome with my cat

The doctors and staff are compassionate, nonjudgmental and accommodating. The prices are fair and treatment is professional, attentive and loving. I know my cats are in good hands here.

Receptionist was extremely rude and unhelpful

Iv been bringing my three dogs to Rotterdam vet and I'm happy with the service they explain details about your dog and how to give them the best care.

Jim and his staff are the definition of professionals. Every experience I have had with them has been outstanding. I wouldn't go anywhere else!

Very friendly knowledgeable staff, always helpful

Great staff and very supportive and knoledgable

Brought my sick elderly cat in to be put to rest humanely. Was shamed into allowing them to complete the PREMIUM blood panel instead. Was told that we could look at his teeth issues after getting his other issues under control. When I took him for a second opinion at another vet, they agreed that it was time to let him go. Why prolong his suffering?

This is a follow up from my previous review. I did get a call from Rotterdam Vet, called them back & spoke with James. He apologized for Molly's behavior & refunded my account the $3.00. Thank you for understanding James.