Head To Tail Schenectady, New York

Great staff and awesome service. I refuse to take my dog anywhere else since she's so happy both going there and leaving. Would definitely recommend!

Super helpful staff. Really love pets. Good prices and they stick better food and supplies than you would find at the big box stores.

I live in the Lake George area. After my groomer retired, I was unable to find a groomer from Lake George to Saratoga that would accept new customers. I heard about Head to Tail and called and they pleasantly and enthusiastically made an appointment. Today, we made the drive. It was a wonderful experience. The groomer that was assigned to us came out and asked exactly what we wanted. More impressively, she did it! It was the best cut and nail care that we've had anywhere. Our dog was done quickky and he could hang out with other dogs, which he loves. We much prefer that to being caged. In addition to grooming and day care, Head to Tail is a great retail store for all pet supplies. It was very well staffed and well run. We'll gladly drive 56 miles each way for their exceptional service.

One of our favorites shops! They sell great products and really care for your fur babies.The people that work and own Head to Tail actually care about you and your animal as if your pet was their own.

Owner and pet friendly, outstanding women work here. Very dedicated to the pets and the job.

Beautiful grooming. Super friendly people. My dogs are comfortable here. Best place

They were very nice but my pets grooming was in rough shape.

My Frankie gets so excited when we pull into the parking spot. His groomer always does a great job.

Not sure how to delete this. I did not come here

Absolutely horrible experience! Shaved my dog completely down to nothing, the absolute opposite of what I asked to be done, claiming she was matted. She had some knots on her neck and ears, which I thought groomers were supposed to comb out before doing anything else. Yet shaved her all over, down to nothing! Absolutely rude to me on the phone when I called to complain, offered nothing in return. I have been grooming her myself for six years, since she was a puppy. I wanted a more professional look. Never again!

went there for the first time last week and left with a bad taste in my mouth. the woman who does nail clippings has an attitude and condescending tone that i don’t appreciate. will not be returning.

We brought our adopted puppy, about 10 months old, for his first grooming/hair cut in the spring of 2019 and again before the winter with excellent results. When I took my dog in again on March 9th, 2020 to get groomed, we had an issue. When I brought him home from his grooming, I noticed his left eye would not open. When I was able to look at it the eye was very cloudy and he immediately squeeze it shut. I immediately called my vet and brought in to be seen before they closed. Apparently, something like shampoo had gotten into his eye and caused a chemical burn. After being seen by the vet and getting medicine for his eye, which cost me $167 on top of the $73 I paid (including tip) for the grooming, I called Head To Tail. Subsequent followup appointments cost me another $140 in office visits. When I called Head to Tail to inform them what happened on the day (the 9th), the person who answered put me on hold to talk to the groomer. While waiting on the phone, I was able to overhear their conversation. The groomer immediately denied they were the cause of the chemical burn and she flatly refused to offer to pay my vet bill or offer a refund. They were obviously unaware I was able to hear their conversation because they asked for permission to call the vet and confirm my accusation. I authorized the vet to give them whatever they needed. They were given my info and the copy of the vet bill. When I called to followup, the said someone with authority would have to call me back to resolve the issue. On my second followup call after I received no call back, I was told I would be contacted soon. It has now been over a week since that call with no call back from them. I cannot in good conscience recommend this place, as I had last year. They refused to accept any responsibility, they failed to followup with me, and they failed to offer any apology or any kind of refund or payment of vet bills. I understand accidents do happen, and would not have held anything against if they offered at least and apology and refund of my grooming fee.

We recently got a new puppy, who decided to chew our older dogs Lupine leash that I bought a year ago. Lupine has a lifetime guarantee and will replace leashes, with a proof of purchase... well, who saves a receipt that long for a $16 leash? So, I went to Head to Tail to just buy another one. When telling the cashier the story, she told me that they would just replace it right at the store. No need to go through the website! OMG, what great customer service! Greatest selection of Lupine leashes and collars I have seen in the capital district.

A nice little place In Upper Union street. It is a pet store and a dog boarding. They sell pet stuff that you would not normally find in big pet stores like Petco or Petsmart. The staff is nice, courteous and obliging.

No longer grooming cats.. guess only dogs is their business now

Great people, products and service! They were a great help to me today and I was shopping for a senior dog harness. Great dog cookies too...fresh and my pup loves them@!

Such a nice pet store and they have fromm

I just love the way they do what they with my baby Bj and he smells good for days after ????????I just want to say congratulations on a job well ???? ???? ???? done 1????????????????????????????????????♥️♥️♥️

They are so helpful and very nice.

❤️❤️❤️ my favorite store for dog treats and nail cutting. Everyone is super nice. Reasonable prices and fresh made doggie cookies!

Absolutely fantastic experience with this groomer and store! We just had our boy, Norman, a very beautiful Golden Retriever groomed. Not only did he come out gorgeous but had a great experience too, all happy and not traumatized in any way. The staff was extremely attentive and professional! Thank you!

Our bernese got his first groom today and we are so happy! The staff is great as well!

Very friendly staff. Great groomer that my dog kissed goodbye. Always a favorite go to place

Oh I just love this place. They take good care of my pet a.k.a. my son name Chewy. They worked with me, when I requested to cut his hair. They did what I asked with no problem, now he looks great.

Wonderful for dogs and people alike

Always do a great job with my 2 havanese dogs.

Great store and staff Great selection of everything A to Z

More than a pet store or a groomer. Everyone has treated our dogs like the family they are! They have helped when our dogs were ill, and helped socialize our puppies. They are always beautifully groomed there. We appreciate all the kindness everyone extends to us.

Cute little boutique store crammed with just about everything you can imagine for your dog, kitties too. Owner and staff are friendly and helpful.

Disappointed in our LAST appointment.