Springs Family Veterinary Hospital Saratoga Springs, New York

69 reviews

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Reviews: Springs Family Veterinary Hospital (Saratoga Springs)

All reviews (69)

Yelp (7)

Google (62)

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Bonnie Minick

2 years ago

Too many changes with my longstanding vet led me to seek out a new place to care for my dog Bella. I was so fortunate to find out that the doctor I absolutely loved at my prior vet is at Springs Family. I am so thrilled to be able to have Dr. Amy care for my Bella. Our first visit just felt like we were home again.

Robin Morgan

2 years ago

We are extremely happy with the entire team at Springs Family Veterinary Hospital. They are attentive, responsive, caring and professional. The communication (phone, email) is better than any practice I have worked with (they make everything as easy as it can be) and the office itself is clean and bright. We feel so confident that we are getting the best care for our older dog. I highly, highly recommend them.

David Dorsey

2 years ago

We trust our cat at this practice. Your pet isn't just a number. They are friendly, professional, and down to earth people that work here. Thank you all for treating our pet, like family!

K may

2 years ago

Dr. Ryan and her staff are amazing, kind, and caring with our senior dogs. They have given our 14 year old dogs a new lease on life with the care and treatments they recommended. The office is immaculate and really comfortable!

Penney Hogan

2 years ago

I think your services are excellent but I would like to see a speedier experience with my pet. We are use to in and out, it's best for the pet or at least mine anyway, he feels less anxious for a lot shorter trip!!

Junior James

2 years ago

I really appreciate Springs Family Veterinary being so friendly when bringing Lily in for a visit. Great staff from top to bottom!!!

Jordan Lichtenberger

2 years ago

If you want the BEST care for your pup I would 100% recommend Springs Vet. Everyone there is always very friendly to me and my pup. They are very accommodating and genuinely care about your experience.

Jason Weary

2 years ago

Best vet I have ever been to. Dr. Ryan is thorough and cares about her patients. She has turned my dogs life around with her expertise and I can't thank her enough.

Google User

2 years ago

The owner of this practice needs to hire another full time veterinarian ASAP! It’s a decent clinic but I would not consider this a full service veterinary hospital. If you have an animal with a chronic or serious illness this is definitely not the practice you want to be using. It’s a wellness clinic at best. The hours have been reduced and even if you’re a client here if your animal has an emergency at some point in the day you may be turned away and have to go to one of the emergency clinics. That has never been the case at any other veterinary hospital where we’ve been established clients unless it was after hours. Also the receptionist that now answers the phone sometimes has an attitude. For the sake of the animals relying on Dr. Ryan and their humans I truly hope this clinic isn’t taking on any new patients until they are properly staffed.

Elijah Fultz

2 years ago

Botched a euthanasia. Whole family scarred for life as dog yelps in fear during her final moments. Very unprofessional description of symptoms and tumors.

briscoeduck

2 years ago

We have had our dog since he was 8 weeks old and have been using this facility since. We have noticed that they tend to forget appointments and like to blame the customers for their mistakes, I would highly recommend looking elsewhere for your veterinarian needs. The staff seemed to be condescending and rude especially the reception staff.

Dave Dorsey

2 years ago

Great place to take your pet. The staff, and veterinarian are exceptional.

Caroline Bobrick

2 years ago

We took our 10 week old puppy for her first visit and had a great experience with Dr. Ryan, Karen, and Suzie. To help our puppy have a positive visit she was given treats throughout the exam and got to play with a basket of toys while we waited in the exam room. The visit was quick, but never felt rushed and we got answers to all of our puppy questions.

Dream Weaver

2 years ago

We're adopting the The Springs Family Veterinary Hospital to take care of all our pet needs in the future & forever. Dr. Sara, Chelsea and the girls are wonderful.. In my years, I've never seen Mandy & Buddy so excited to see the girls. Even when were out for a walk by day or night. I guess they have the best snacks in town. A 5 star ***** state of the art animal hospital with so much love for you and pets. Buddy is feeling like a champ this morning and Mrs. Mandy is happy go lucky as usual.

Megan Tigges

2 years ago

We went there a few months back my pup is skiddish but this was when they had the car protocol but the staff member made NO attempt to comfort my dog to ease her into the office. My dog slipped out of her collar and she raced back into my car aside from questioning treatment. Yes I only Complained about treatment when time Of release but after continuing with my current vet they just amaze me. I had since went to Cornerstone who’s staff sat on the pavement waiting for my dogs acceptance and a TRUE no fear compassion. They tell clients they “live” fear free but this staff member def did not it is not Dr. Ryan’s fault, but after the outreach of acceptance at cornerstone, it is unmatched. Was not happy with this vets first impression and didn’t live up to fear free as preached.

julie mctiernan

2 years ago

Honest, caring, and truthful staff and doctors. They are welcoming, and make you feel like family. Dr. Ryan is in a class of her own. 5 stars.

Linda Schmeelcke

2 years ago

I can't say enough about the genuine care and concern Dr.Ryan and everyone at Springs Veterinary Hospital have shown to my pets. They are always there when you need them. As in this latest visit my dog Tobi had a sudden serious illness and he was seen right away. He is doing so much better and I'm very grateful. Just the peace of mind that you know your dearly loved pet is in good hands means everything!

Bob Reepmeyer

2 years ago

Had a pleasant first visit. We will be back.

Brooke B

2 years ago

Our kitten, Nahla just had her first visit here earlier. Everyone was so welcoming and made her comfortable after being not-so-happy to have been in the car to get there, and she was treated with the utmost care and fear-free interactions. Having her be comfortable made me comfortable. I cannot put into words the professionalism and great personalities of the staff members here who care for our fur-babies. If anyone in the area or nearby asked me for a vet recommendation, I'd mention this place. I'm very happy with the research I put in to find the best vet for her and the choice I had made. It's like walking into a cheery get together rather than a depressing and scary hospital/doctors office.

Dave Groves

2 years ago

The vets and their entire staff are outstanding people that go above and beyond caring for our dogs.

Gayle Mender

2 years ago

I appreciate that the staff listens and responds to my concerns. I never feel rushed or belittled over my concerns.

Katharine Knox Pelletier

2 years ago

Dr. Ryan and the whole staff here have been nothing short of AMAZING with my Great Dane-Roma. I have moved Roma around to a couple of vets as they were either too expensive or I didn’t have confidence they knew large breed specifications. Dr. Ryan was a recommendation from a fellow Dane owner and she has a kind personality and you can tell she really enjoys the pets. The prices are very reasonable and I was so relieved she could be in the very capable hands of Dr. Ryan for her spay and gastropexy surgery. 10/10 would recommend!

Norreida Reyes

2 years ago

Not only are they skilled professionals, but they love my cat as if she were their own and always look forward to seeing her. In the last 25 years, I've been to 5 different vets in the Capital Region. These good-hearted professionals are the absolute best. If I lived south of Albany, I'd still drive to Saratoga for their care of Muse. Wonderful pet care at affordable prices.

Sophie Hannah

2 years ago

Everyone is very kind and they take good care of pets. They do their best to make the experience as comfortable as possible for everyone.

May Lopez

2 years ago

We’ve had only great experiences here. Dr. Ryan and her staff are so caring. Shout out to Karen who always picks up the phone with the kindest and best disposition. Our puppy actually enjoys going to the vet so they must be doing it right.

Tina north

3 years ago

Professional, great follow up, very friendly

Scott Keller

3 years ago

We had our little guy, 15 weeks old, experiencing continued gastric distress. Aside from making it difficult for us, we were concerned about “Wiley” as this has been going on for too long. I called, expressed my concerns and was given an appointment to see Dr. Ryan for that morning. She was fantastic (so was the whole staff)..... she called me with the details of her analysis, explained her diagnosis and recommendation and I got a huge sigh of relief! Interestingly, earlier this week we made arrangements to become a client of this Vet....... smartest move we’ve made!!!!! We are thrilled! The communication was fantastic! They e-mailed me the bill and a complete work-up of Wiley’s visit...... simply incredible service at every level!!!!

Laura L

3 years ago

I was looking for a new vet due to mine retiring and not caring for the replacement. I was anxious. My friend recommended this vet. They put me at ease. No surprise costs, very upfront about what was needed and was respectful of my choices. Henry (my kitty) came out from the visit very calm and purring. I feel happy to have found them and will not hesitate to return. When they say fear free clinic they mean that for animal and adults. Great job girls!

Brooke Stalker

3 years ago

During this crazy pandemic, Dr. Ryan and her team took us on as new clients. Not only were they able to get us in quickly, it is obvious they treated our baby girl with love. She had to go alone into a new vet and came out as happy as could be. Thank you and will absolutely recommend to all the pet owners we know.

Deb Christopher

3 years ago

Yesterday we brought our cat to have her dental appointment and Dr Ryan and the staff were awesome and took very good care of our loved ones . Everyone was very caring and kept us updated on how she was doing . I appreciate how caring they were ! Just want to say thank you to Dr Ryan and the staff

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Springs Family Veterinary Hospital, New York, Saratoga Springs

9 Hampstead Pl

Business Hours

Monday

8 AM - 6 PM

Tuesday

8 AM - 6 PM

Wednesday

8 AM - 6 PM

Thursday

8 AM - 6 PM

Friday

8 AM - 4 PM

Saturday

8 AM - 12 PM

Sunday

Closed

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