Sunrise Animal Hospital Rockville Centre, New York

Very satisfied with the car my puppy received

The personnel is kinder than in regular hospital for human beings.

Dr. Morris is fantastic and staff is awesome. Only wish they were closer.

My Cavapoo is always happy to see everyone who works there. The entire staff is very friendly and professional, and you can tell that they really care about both your and your pet's experience.

Very cold receptionist employees seem miserable and felt very uncomfortable. Wouldn't recommend. I've seen better service at a morgue

My family and I have uzilized Sunrise animal hospital for over 15 years for our furry loved ones cats and dogs. My chiJack, sammy the cat and Cocoa Bean my beloved chihuahua.. They recieve the best care at Sunrise. Dr.Rose and the staff there are extremely professional and compasionate. I travel from Brooklyn for all my furry loved ones vetinary needs. Thank you for the great care of my pets for over a decade. ????

We recently moved to Baldwin, LI from the Bronx and were referred to Sunrise Animal Hospital by a new neighbor. He was right! Dr. Rose and the staff were all very professional and nice and they fell in love with our Bella, our two year old puppy. We got great service and she got her shots! We will definitely be back to Sunrise!!

Very kind and concerned staff. They take great care of my two dogs and two cats. True animal advocates!

I am so pleased that 13 years ago we choose this Sunrise Animal Hospital for our dog Max. The vets are so experienced and informative. You can tell instantly how much they care about animals. Our dog recently had a major surgery and they were with us all the way! Dr. Popa and Dr. Rose were amazing and kept us well informed. He is back home and doing great! We also use them for grooming and boarding and the team there are excellent!

This is, by far, the most outstanding animal hospital I have ever visited. Every single employee is friendly, caring, hardworking, and dedicated to the animals. The lobby and visitation rooms are spotless. Even the back is kept immaculate! (I went back there to use the bathrooms.) My dog and I had the great fortune to be referred to Dr Andy Rose who has gone above and beyond, doing everything in his power, researching and asking consultants, to help my Maxwell with very difficult allergies and help me understand the options. I highly recommend Dr. Andy and Sunrise Animal Hospital.

Great place with caring people

I take my dog to the Vets at this location all the time. The Vets are good. I enjoyed my appointments with them. However, since all the groomers right now are booked, I decided to bring my dog to them for a haircut. Made an appointment. Brought my dog. Was told I would get a call in 3.5 hours when the dog is ready... 3.5 hours? Why? "Because that is how long it takes" I was told. Ok... I called after 4 hours. I was told my dog is still not ready and they will call me when i can come. Called back in another hour (this is 5 hours later now) and was told that " I should have brought my dog when they had less customers"..... Really?!.... Called 30 minutes later, was told to come in 25 minutes. When I showed up, my dog was still not ready. (This is 6 hours now!) A woman who said she is the manager spoke to me. (This was done with major attitude from her end). She felt that having my dog there for 4-6 hours is normal. She informed me that this is not the place for me and that I should take my dog to a groomer next time. I agree... I will do exactly that next time. Thanks for the advice! Adding after seeing Response from the owner below: Wow... I was aggressive and hostile with staff??? You really feel the need to lie on a social media site just because you got a negative review? Just keep proving your Customer Service model to all. Good luck!

Great doctors but the staff leaves the phone on hold for a long time

Very professional Dr’s and accommodating staff.

Great place to bring your furry friend in need! The staff is super friendly and caring, they'll hear out all your needs and provide the best care available. They've gone above and beyond for my furry friend. Definitely worth the trip for all your furry friends medical needs.

Dr Rose has cared for my pets since beginning with the practice. He always listens, considers my own medical knowledge and the fact that we know our pets better than anyone. Dr Rose also is not a “pusher”. He has never once played on fear tactics to try to get you to buy a certain prescription or suggest surgery when there are additional options. We will probably bring our dog back from Delaware for visits we love him so much!

Dr Andy is the best vet I have ever gone to...his patience is amazing and always makes sure we understand what going on with our dogs

This vet has been wonderful. When we moved, it was hard to find a place for our three dogs. Especially with the various needs. We have felt that our dogs are in great hands.

The MOST unprofessional and careless receptionists ever. Garbage. Over the course of the last few months, while my dog developed a heart conditioned, I get regularly hung up on and misinformation associated with needed procedures and treatments. Today’s nauseating experience with Veronica was nit the first time. They treat me specifically like I don’t matter and purposely mislead me and make me chase around the information and medication I need. They clearly don’t put your animals well-being in front of their egos. They’re a vet service and animal hospitable as they stated but they act like they clearly don’t need or want your business. I highly nit going to this vet or biting into their bogus rebuttal. Receptionists at a animal hospital animal relay false information regarding clinical information. If this was a doctors office you’d be sued and put out business. They have treated me in this matter regularly over the course of months so either they just treated me like that Discriminatimitely or the culture and practices are genuinely deplorable.

The vets are all right- they seem to know what they are doing, the assistants are all right- they seem to treat the fur babies with love, the groomers are all right too-I just wish they’d change that drop-off rule , some of the front desk staff can be rude. I had one bad experience: I scheduled my puppy for grooming services and a rabies’ shot and when I picked him up , paid for both services only to find out two weeks later when he was suppose to receive his kennel cough shot, that he never received his rabies shots. I say keep grooming separate from the actual vet visit so that you don’t end up with a charge for services not rendered. Other than that, overall, they’re alright.

Everyone here is friendly, professional and loving towards the animals. They have time to talk to us and answer any questions we may have. So happy we found Sunrise Animal Hospital

I love all the staff, they take great care of our pups. We had to put down our beloved Lacey, not long ago and everyone at Sunrise made this horrible experience easier to get through.

My dog loves the place

Staff is real nice am the doctor is amzing was really gud with his Patients

I have an English bulldog that I have been bringing to this vet office for over 7 years. She’s very difficult at the vet and the staff is always super helpful and professional. Wouldn’t go anywhere else! A+

They are so wonderful at sunrise animal hospital So kind and caring. I recommend them 100%

Live Dr. Seader he. Is. Great. With the. Animals.

The staff members are always professional and friendly. I have been bringing my fur baby there for 11+ years and am very happy with the care she has always received. I highly recommend Baldwin Animal Hospital.

Dr Rose was very gentle and caring to my dog.

The doctors and staff at Sunrise Animal Hospital are knowledgable and caring. I've been bringing my dog there for over 6 years and have always had a good experience.