Tails of Success Rochester, New York

114 reviews

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Reviews: Tails of Success (Rochester)

All reviews (114)

Yelp (14)

Google (100)

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Chris Gray

2 years ago

They have been great with our puppy and offer the ability to adjust days. Staff is friendly and great with the dogs. Manners training has been a good experience and help.

Jerri Lupiani

2 years ago

Great doggy daycare.loving staff who really care

Tim Dora

2 years ago

Our puppy seems to love it here! He gets excited each time he gets dropped off. He's also very tired the rest of the day after bringing him home which tells us he's doing a lot of playing with friends. Highly recommend as this is also great socialization for a puppy!

Robyn

2 years ago

I first emailed about information and it took a few days to get a response. I was directed to call. Called a few times and no one answered. My boyfriend called and left a message. Never got a call back. We'll be going elsewhere. Apparently they don't need the business. ????‍♀️

Heather Celso

3 years ago

I had Cameo, one of the trainers from Tails of Success, come down to work with my Gus. He's a rescue and has issues with anxiety and guarding, which have been impacting my house (peeing when I'm not home) and my cats. Cameo has given me a number of great suggestions to help "bandaid" these issues in the short term, while we work together to heal these issues in the long term. Every suggestion she has given me has targeted the behaviors, and he has reacted just the way she said he would. Tails of a Success and Cameo have a natural-based approach, using positive behavior strategies. I talked with a number of trainers before deciding to go with them, and I really appreciate how well Cameo understands Gus, his background, and his emotional needs. She is helping to make my sweet boy calmer, as well as my whole household! In addition to the one-on-one sessions, we took a class at Tails and it was worth every cent! My Gus walks so nicely on leash now and before walks were a struggle! They helped us train him with an emergency word for when we need him to leave a dangerous situation (or stop chasing the deer and squirrels in my yard????) immediately and it works every time! I can’t say enough about this business and the difference it made in my dog!

jason jardas

3 years ago

We loved our experience at Tails of Success! Our instructor, Hope did an amazing job! We will be able to continue to build on what we learned in our classes for years to come.

Laine Mulye

3 years ago

We love Tails of Success! You can tell they really care about their customers and their pets.

Monica Thompson

3 years ago

When looking for a place to board my dog, I was nervous. Tails of Success did not disappoint! We went away for the weekend (my first time ever leaving my dog with strangers in the 8 year I’ve had her so I was very nervous) and I left at ease knowing she would be well taken care of. She was given treats and lots of play time and I even saw a pic on their FB page and my girl was happy as a clam! She had a spa day while she was there and when I picked her up she was clean and clearly content. I will be using tails of success as my first choice for boarding or daycare in the future! Their pricing was very fair compared to market prices and their facility looked very comfortable and fun for the pups! 10/10! Thanks Tails of success!!

Nicole Westfall

3 years ago

After looking at a few training/boarding options in this area I have to say those that have an issue with the cost and have stated they have never boarded must not realize the cost of the insures one must carry fir a business like this. Think about your house insurance when you tell tgem you have a certain breed! Also cleaning, utilities etc. My experience in looking for boarding price can range from 50 up to 140 per day. Now if you opt fof the 50dollar guy don't expect the 140 facility, just saying. This business has replied to 90%of comments both good and BAD and has detailed accounts of ever pet in question, to me thats amazing!

Deanna Wasley

3 years ago

This place is simply amazing and the only place I would trust with my dogs!!

Aaron Kneeland

3 years ago

We took our puppy here for training and had a great experience! They were very COVID friendly as well. Highly recommend!

Kevin Montano

3 years ago

We love this place. We started off by bringing our Dog to training here after adopting a 6month old energetic dog with some bad habits. They were great for training and we loved how the staff treated our pup and the dedication they showed to their work. We started bring our dog to their daycare program here and there. Our dog always came home tired and with her tail wagging after many hours playing with her dog friends. When going away for vacation we elected to try out Tails of Success and their boarding program. They posted lots of photos while we were gone so we were able to see our pup playing happily with her friends. I also want to include how flexible they are. My wife and I were expecting a baby and they were able to keep a reserve emergency boarding spot available for her for when we went into labor and would be at the hospital. I can't tell you how much easier that made our lives these past few days. Easy 5 start review for a great establishment, caring workers, and all around wonderful dog people.

Diana Mangus

3 years ago

We adopted our dog approximately 3 months before having to board him, so we were a little nervous. Sherri was accommodating and calmed our nerves. We have a reactive dog who had been used to quarantine the past few months, and she was able to handle him and took good care of him. We checked in on our dog a few times and she was quick to respond and was extremely helpful. We will definitely book with Tails for Success the next time we need to board our dog!

Anthony Letchworth

3 years ago

OMG everyone in our house LOVES Tails of Success! You could even say our cat loves them because he's benefited from our dog's training too. In the Real Life Manners Level 1 class we learned all about positive reinforcement through clicker training. They taught us the basics and gave tips on how to expand on the foundational training when our pup is ready. Everything they've taught us is useful. Hope is especially wonderful and patient working with fearful dogs.

Dennis Griner

3 years ago

Great place, amazing and understanding staff enzo loves going ❤ I will always highly recommend tails of success

Robert Holland

3 years ago

We have been bringing out <1 year old Shepherd/Boxer mix here for the past month or so and have been very happy with the service. He has come back home a happy and tired pup after his day at Tails of Success. The people working there have always been kind and helpful. Our dog knows as soon as we start getting close to the parking lot and practically jumps right out of the car in order to run in and start playing with all his puppy pals! Keep up the great work!

Elizabeth Hitchcock

3 years ago

This place is absolutely amazing! The staff is so super friendly and helpful! We have a rambunctious chocolate lab puppy who with their help in their training classes has definitely learned good manners now lol. I wouldn’t trust leaving my little guy anywhere else but here because I know he will get the best care and love like he does at home. The owner is wonderful and very sweet, you can really tell all of the staff love their jobs too. The facility is very clean and very big. Overall a perfect stop for our furry family members!

Jamie Cobb

3 years ago

Great class! Absolutely recommend. Great bonding time and amazing techniques for you and your pup to learn. Teacher always makes sure you are getting everything out of it that you need and asks if there is anything else you’d want to focus on in every class. She’s amazing and we were always excited to go to her class!

Kara Trosinski

3 years ago

Sherri and her staff were more than accommodating when my pups needed a few weeks of boarding at short notice. They even called to report on my the dogs wellness during their stay. Friendly staff, clean facility and happy pets. Thank you Tails of Success!????????????

Lindsay Felt

3 years ago

Had a great experience! Drop off and pickup was very easy, and our dog came back healthy, tired, and happy.

Mallory P.

3 years ago

We having been taking our pups to Tails of Success for over two years now, and have been very satisfied. They feel like family now and take such good care of our two dogs. We use them for weekly doggy daycare, boarding, and dog training, and are very happy with all three services! We especially love that they take pictures of the dogs during daycare and post them on their Facebook page - we appreciate getting to see our dogs so happy and playful. I am so thankful that one of my co-workers told me about them when we adopted our lab mix puppy. They aren’t the cheapest, but the price is worth it for the services we receive and the love they have for our dogs. Thank you Tails!

Pamela Rapp

3 years ago

My dog loves coming here for doggy daycare. I always feel comfortable and safe leaving her knowing she’s in good hands. She comes home tired and happy! Very clean facility and friendly staff. Highly recommend!

Josh Whitney

4 years ago

Love this place and they love my pooch

Gina Brennan

4 years ago

Our dog, Finn, goes to daycare there and he loves it!

Grace Romig

4 years ago

Genuine dog lovers work here.

Josh Stampone

4 years ago

My dog absolutely loves it at Tails. The staff are friendly and treat each dog like part of their family.

Maryann Dennis

4 years ago

I've used this service in the past with very positive results but after today my husband and I decided, never again. At the time we dropped our two dogs off we informed the staff that we'd be picking up the dogs a day earlier and were told no problem. Today we got them, as discussed, before 3 pm and were told we'd be charged for the night. An extra $90 for absolutely nothing. Additionally we requested a nail trim for our dog but they didn't do it because "he wasn't feeling it." Not sure what kind of groomer is unable to cut a dogs nails but between that and being charged the extra night we're done with tails of success.

Nick Cignarale

4 years ago

Great place with great staff! My lab loves going there. I highly recommend this place!

Elizabeth Talley

4 years ago

Wonderful and patient trainers!! We love bringing our dog in for training.

Julie Cicora

4 years ago

The groomer is awesome at Tails of Success. I boarded my Afghan hound recently and the dog's hair was matted. Missy suggested I have the groomer work on the dog daily during her 7 day stay so she wouldn't be too stressed. I gave permission for the groomer to cut out big chunks of her hair if she needed to. When I picked up the dog, her hair was perfect! She cut out a few matts and the rest she must have spent hours getting it perfect. I am very pleased with the result and grateful for the suggestion that the groomer work on her every day!

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Tails of Success, New York, Rochester

999 E Ridge Rd

Business Hours

Monday

6 AM - 6 PM

Tuesday

6 AM - 6 PM

Wednesday

6 AM - 6 PM

Thursday

6 AM - 6 PM

Friday

6 AM - 6 PM

Saturday

Closed

Sunday

Closed

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