Northgate Animal Hospital Rochester, New York

Been going there for years. It's a awesome Blessed place for peoples pets.

The best vet ever! Dr. Hughes is so kind and compassionate, and the office staff friendly and efficient. Our animals are well cared for and don't mind going there. The prices are affordable, and only necessary care is recommended.

Great place. Always there to help you!

It hurt me to see that my fur baby's doctor had a bite on his hand at yesterday's visit. This doctor is great, the staff is great and the service is affordable! I thank God for this doctor and his staff because the other vets in the area are expensive and try to upsell all the time. This doctor is Scotty's doctor; and he has also been doctor to Sarah and Peanut my past fur babies that have gone home to be with the Lord. Thank you Northgate for being there for Scotty, Sarah and Peanut and for the pet parent who loves them; me!

I've been taking my dog here for 10+ years the staff are very friendly, doctors and vets are helpful as well. Even in his passong they were very professional and everything was done with care and ease

The staff and doctor are angels. My dog had a hang nail, yes, hang nail and he took it off in two minutes. Then sent us on our way.

Always professional and I doubt you could find a better doctor.

Caring staff, knowledgeable and will try to fit you in when you have urgent needs. Dr is best. Been going there since the seventies.

We have been coming here for a few years now and we love everyone that works here and the Dr! Best vet we have ever been to.

We used this vet for yrs. All our rescues past and we got a new rescue dog and they refused to see the dog. The receptionist said we are not taking new clients. We explained we have been taking our pets there for yrs. No we are taking new pets she said. That's why I gave them so little stars.

I only brought my cat once to get her yearly shots. I did warn them she is an anxious cat when I am not allowed to be with her. Due to covid I wasn't allowed in with her. She jumped out of the carrier off the exam table and hid under the desk and she was hissing and carrying on, even scratching a tech there. I did call to get her other shot but refuse to have her traumatized if I wasn't allowed in. I had no problem with the care there or the Vet. But due to her seperation anxiety. I felt like they were not willing to deal with this situation and just refused to bend their protocol even though I have been fully vaccinated. I have no idea if the place was clean or orderly since I was not allowed in. I will say that during covid visit they seemed organized in the way they have you call when you arrive, surrender your pet and the vet calls you to explain everything. I appreciate the fact the vet told me what happened. I will re-review this after I can go in with her for her shot.

I have dealt with Northgate animal hospital for years. Always been happy with the care of my furbabies. My son called me upset that my puppy possibly had a tick. I called and asked about bravecto. When I went to pick it up I showed them the picture and sure enough it was a tick. They suggested I go get him and bring him in. Within 10 minutes I was back with my puppy. They removed it for me. What an amazing group they are. I couldn't be more appreciative of the care they give. Plus they are one of the cheaper ones I heard. I will never go anywhere else.

Dr. Hughes is the best!

Best vet office I have been to. Everyone friendly and compassionate. Dr Hughes is fabulous.

Great service! They really care about the animals. We have been going there for years. Friendly atmosphere

Been going there my entire life. Had numerous pets treated. Live everyone there as family. Great people. Dr John is great. Truly care about the pet and what is best for the animal. Not about the money;they're about caring for the pet property

The entire staff here is amazing and considerate. They are following all Coronavirus protocols to keep both humans and their pets safe. The place has always been clean, and I have been using this facility for almost 20 years. Dr Hughes is the man. Even my most skittish animals warm right up to him and the staff their quickly. They are also happy to answer important care questions with up to date techniques. Sadly it is difficult to get in quickly with the global pandemic, however they are worth the wait. Thank you Northgate Animal hospital. For all you do for my community.

Absolutely love my vet. Very knowledgeable and loves my fur babies.

Love Dr Hughes he's simply awesome with my fur babies!!! The tech and secretarial staff are all excellent and very helpful.

Great and professional place and wonderful staff!!

Fantastic! Been bringing my babies there for more then 15 years!!

Always responsive to our pets needs and the staff is awesome!

Always friendly and through. Our vet for 13 years

Dr. Hughes is amazing. Office staff are wonderful. Been going to Northgate for 10+ years. Highly recommend

Amazing affordable service. They really care about our dog. I highly recommend them.

Excellent one on one advice

I’ve had 3 pets under the care of Dr.Hughs and his staff are wonderful. I’ve been going there for many years now, and I have not had one complaint. Fair pricing as well!!

The absolute best vet in Rochester. Kind and caring staff, newly remodeled, they NEVER attempt to sell things that aren't needed. And Dr. Hughes always wears an adorable bowtie.

Awesome staff and care . I Would recommend Northgate Animal Hospital to all caring pet owners....

They are always friendly, extremely helpful and treat my dogs with great care!