Northgate Animal Hospital Rochester, New York

121 reviews

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Reviews: Northgate Animal Hospital (Rochester)

All reviews (121)

Yelp (5)

Google (116)

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John Brown

2 years ago

Been going there for years. It's a awesome Blessed place for peoples pets.

Charlene Lochner

2 years ago

The best vet ever! Dr. Hughes is so kind and compassionate, and the office staff friendly and efficient. Our animals are well cared for and don't mind going there. The prices are affordable, and only necessary care is recommended.

Mary E. Curtin

2 years ago

Great place. Always there to help you!

Kathy Z.

2 years ago

It hurt me to see that my fur baby's doctor had a bite on his hand at yesterday's visit. This doctor is great, the staff is great and the service is affordable! I thank God for this doctor and his staff because the other vets in the area are expensive and try to upsell all the time. This doctor is Scotty's doctor; and he has also been doctor to Sarah and Peanut my past fur babies that have gone home to be with the Lord. Thank you Northgate for being there for Scotty, Sarah and Peanut and for the pet parent who loves them; me!

zach clocksin

2 years ago

I've been taking my dog here for 10+ years the staff are very friendly, doctors and vets are helpful as well. Even in his passong they were very professional and everything was done with care and ease

David Salah

2 years ago

The staff and doctor are angels. My dog had a hang nail, yes, hang nail and he took it off in two minutes. Then sent us on our way.

Gary Gullo

2 years ago

Always professional and I doubt you could find a better doctor.

Rita Fancher

2 years ago

Caring staff, knowledgeable and will try to fit you in when you have urgent needs. Dr is best. Been going there since the seventies.

Christopher Crough

2 years ago

We have been coming here for a few years now and we love everyone that works here and the Dr! Best vet we have ever been to.

Chris Cahill

2 years ago

We used this vet for yrs. All our rescues past and we got a new rescue dog and they refused to see the dog. The receptionist said we are not taking new clients. We explained we have been taking our pets there for yrs. No we are taking new pets she said. That's why I gave them so little stars.

mo kogi

2 years ago

I only brought my cat once to get her yearly shots. I did warn them she is an anxious cat when I am not allowed to be with her. Due to covid I wasn't allowed in with her. She jumped out of the carrier off the exam table and hid under the desk and she was hissing and carrying on, even scratching a tech there. I did call to get her other shot but refuse to have her traumatized if I wasn't allowed in. I had no problem with the care there or the Vet. But due to her seperation anxiety. I felt like they were not willing to deal with this situation and just refused to bend their protocol even though I have been fully vaccinated. I have no idea if the place was clean or orderly since I was not allowed in. I will say that during covid visit they seemed organized in the way they have you call when you arrive, surrender your pet and the vet calls you to explain everything. I appreciate the fact the vet told me what happened. I will re-review this after I can go in with her for her shot.

April Robare

2 years ago

I have dealt with Northgate animal hospital for years. Always been happy with the care of my furbabies. My son called me upset that my puppy possibly had a tick. I called and asked about bravecto. When I went to pick it up I showed them the picture and sure enough it was a tick. They suggested I go get him and bring him in. Within 10 minutes I was back with my puppy. They removed it for me. What an amazing group they are. I couldn't be more appreciative of the care they give. Plus they are one of the cheaper ones I heard. I will never go anywhere else.

Aubrey D Challenger

2 years ago

Dr. Hughes is the best!

Lauren Duffy

2 years ago

Best vet office I have been to. Everyone friendly and compassionate. Dr Hughes is fabulous.

Chuck Dinsmore

3 years ago

Great service! They really care about the animals. We have been going there for years. Friendly atmosphere

Danielle Lillie

3 years ago

Been going there my entire life. Had numerous pets treated. Live everyone there as family. Great people. Dr John is great. Truly care about the pet and what is best for the animal. Not about the money;they're about caring for the pet property

Onyx Angel

3 years ago

The entire staff here is amazing and considerate. They are following all Coronavirus protocols to keep both humans and their pets safe. The place has always been clean, and I have been using this facility for almost 20 years. Dr Hughes is the man. Even my most skittish animals warm right up to him and the staff their quickly. They are also happy to answer important care questions with up to date techniques. Sadly it is difficult to get in quickly with the global pandemic, however they are worth the wait. Thank you Northgate Animal hospital. For all you do for my community.

Donna Bennett

3 years ago

Absolutely love my vet. Very knowledgeable and loves my fur babies.

Danielle Woodland

3 years ago

Love Dr Hughes he's simply awesome with my fur babies!!! The tech and secretarial staff are all excellent and very helpful.

Francisco Marquez

3 years ago

Great and professional place and wonderful staff!!

Kimberly Semrau

3 years ago

Fantastic! Been bringing my babies there for more then 15 years!!

Peter Grillo

3 years ago

Always responsive to our pets needs and the staff is awesome!

Susan DiMento

3 years ago

Always friendly and through. Our vet for 13 years

Melissa Surridge

3 years ago

Dr. Hughes is amazing. Office staff are wonderful. Been going to Northgate for 10+ years. Highly recommend

Melanie Medina

3 years ago

Amazing affordable service. They really care about our dog. I highly recommend them.

Robert Tokarz

3 years ago

Excellent one on one advice

Sharon Gigliotti

3 years ago

I’ve had 3 pets under the care of Dr.Hughs and his staff are wonderful. I’ve been going there for many years now, and I have not had one complaint. Fair pricing as well!!

Steve Lochner

3 years ago

The absolute best vet in Rochester. Kind and caring staff, newly remodeled, they NEVER attempt to sell things that aren't needed. And Dr. Hughes always wears an adorable bowtie.

Streebee's World !!!

3 years ago

Awesome staff and care . I Would recommend Northgate Animal Hospital to all caring pet owners....

Thomas Cali

3 years ago

They are always friendly, extremely helpful and treat my dogs with great care!

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Business Hours

Monday

8 AM - 5 PM

Tuesday

8 AM - 5 PM

Wednesday

8 AM - 5 PM

Thursday

8 AM - 5 PM

Friday

8 AM - 12 PM

Saturday

Closed

Sunday

Closed

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