South Towne Veterinary Hospital Rochester, New York

Not excepting new patients but was helpful on the phone..

Always been great to our animals!

They are the absolute best and we've used them for years. I called this week about a leg injury on Sunday and possible ear infection and they got us in right away and had her prescription refilled before they closed that day. They were even able to trim her nail on Saturday during a same day appointment. We absolutely love the staff here. Gretchen was a happy girl.

All of the staff at South Towne work so diligently to care for our loved ones. I am so thankful to have South Towne care for our dog! They are so readily available when you need them, and are knowledgeable and friendly. Definitely recommend!

Always very warm and friendly. Didn't have to wait too long. Everyone from receptionists and technicians to the doctor made be feel that they cared about my dog.

We are happy we made the switch to this veterinary hospital. The staff is kind, caring and helped to answer all our questions.

Very expensive. But it was the only place accepting new patients.

Been going there for 50 years great vet

I'm very happy I found South Town Veterinary, Doctor Stockwell treated my kitty like it was her own, a very friendly and informative experience. I would definitely recommend south town veterinary

Many caring employees for our Misty. Vet explained to us the feeding tube surgery. And an employee taught us how to feed her.

My pets have been clients at Southtowne since the early 90’s. There are other offices I could choose that are closer to my home but I choose Southtowne. Their level of compassion, fair prices and high quality care are just some of the reasons I will never leave this practice. They have always taken excellent care of all my pets through the years. I am grateful for all the wonderful folks who work here. You can trust in their care for your pet.

Very friendly and courteous knowledgeable and helpful clean facility parking is a little tight all in all a good experience

I have a parasite positive puppy, and this hospital got him in. In this different world, they are certainly a very bright spot. Thankyou!!

The stress of COVID, for me, included needing to get my older dog seen for a year but being told by every spot I tried that they weren't taking new customers. South Towne is the first that would see me. The appointment was a month out, but it was better than nothing. The staff was pretty friendly and the doctor I saw, in particular, I felt did a good job. Check them out if you're in the area.

Helpful; patient with questions and concerns regarding pets and procedures; currently curbside drop-off and pick-up

Have been using this group for a few years now - all the vets are great and the staff is very nice.

My dog had a physical and some shots, nail trim. They are great with the pets.

I found them to be very caring

I had high hopes for this vet clinic based on older reviews awhile ago. However I have not had a good experience. The prices for the services provided such as check ups do not seem fair. I had both of my dogs nails clipped and gland expression done. It cost 90 dollars. Just for that.

I have used their services for birds and cats for more than 20 years. Top notch care, the latest in treatment and medication options, very responsive to me and my concerns.

Dr. Stockwell is the best - You can tell she really cares about her patients and always takes great care of us.

Staff seemed caring and knowledgeable.

I have been a client for many, many years and have always been impressed by the professionalism enhanced by a genuine caring for the pets and the clients the Veterinarians serve. My beloved pets have always gotten exceptional care, and as it was in this case, a spot was created to take care of my Dina’s health issue that came up unexpectedly.The doctors and staff are exceptional, welcoming and professional. I would never consider going elsewhere for my pets’ medical needs and I highly recommend this practice!

Very nice and welcoming staff. Family has been going here for years. The doggo had a big ol tick on him and I was kinda freaking out. As I do with every small issue I have with my buddy. They got the lil guy in very very quickly, got the tick out, and put my mind at ease. Even with everything being curbside right now it was a quick painless stop. My family and I will continue to go here in the future. Highly recommend.

Friendly, professional, caring knowledgeable. I will only take my dogs to South towne Vets.

Very nice staff, well equipped and knowledgeable. They tried their best helping me with my cat and even though she didn't make it the staff happily answered any questions I had and made sure I knew I did everything I could and consoled me. I will be returning with my other pets.

My puppy is always so excited to go to South Towne Vet! He loves them and they are always so happy to see him. Their prices are very reasonable and they do a great job for him. Also, the veterinarian who always works with him is always willing to spend a considerable amount of time talking with me, answering my questions, and explaining instructions so we can best care for him. I highly recommend South Towne!

Been going here for the past 12 yrs. Staff used to be so thoughtful and helpful. Now all they do is throw up barriers on why they can’t write prescriptions for my dogs for heart worm and ticks/fleas. Tell me they need appointment for heart worm test or waiver to give prescriptions. Then I make appointment and they still can’t get me prescriptions. So I offer to sign waiver and still can’t give me prescriptions. Telling me it’s only a week until the appointment so I can wait til then. Like I don’t have things to do?!? And these aren’t controlled substances!!! Stop giving me the run around! Make up your mind! Just trying to take care of my dogs!

Update review. Dr Tolchin just completed teeth cleaning and the removal of 6 teeth on Callie the Wonder Dog. We have used this vet for a couple of years...the main reason, actually the only reason we use this vet is because Dr Tolchin works there. Dr T has been our vet since the early 90s! The other staff and Drs at South Town are wonderful to work with. I would recommend them.

Very good handling my cat