Companion Animal Hospital Rochester, New York

101 reviews

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Reviews: Companion Animal Hospital (Rochester)

All reviews (101)

Yelp (10)

Google (91)

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Brenda Coleman

2 years ago

Dog wasn't feeling well had diarrhea. Prescribed antibiotics and probiotics to get tummy back in alignment. Worked

Howard Klick

3 years ago

Very friendly and professional staff.

Katherine Poehlman

3 years ago

I've always had pleasant visits with both of my dogs, the vets truly listen to your needs and questions. The staff is always friendly

Arista Starfyr

3 years ago

Great place! Took my kittens there for their first vaccines. Welcoming, used calming, freak free techniques to make the process easier for for them to accept all the weird handling the received.

brad Lewis

3 years ago

Very nice people, love Dr Andy, a little expensive

Christine Nero Brooks

3 years ago

I'm really happy I switched my dogs here. Dr Andy is very knowledgeable and takes his time to really explain what is going on with your pet. I never feel rushed and always feel like my questions are answered. I haven't meet the other veterinarian there but am sure they are just as amazing.

Kayla Iazzetta

3 years ago

We take our little man, Dyson, to Companion for all medical needs. Dyson is always happy to see Dr. Yestrebi and we are always happy with the care and kindness that the staff provides in addition to the treatments. I would suggest this vet hospital to anyone in the area.

Love of Literacy

3 years ago

The staff was wonderful with our kitties and we all felt very comfortable there. Best vet experience we've had!

Autumn H

3 years ago

I take all my pets to Companion. Always have had great service. My animals all see Dr. Yestrebi. I simply CANNOT say enough good things about him. He is extremely kind and compassionate. He truly listens to your concerns, answers all your questions and takes his time to explain things. We continue to recommend Companion to family and friends because of Dr. Yestrebi. He is wonderful and his kindness and compassion certainly do not go unnoticed!

Rob Polatas

3 years ago

You have to wait outside and make phone calls to them I think that's ridiculous not very family friendly when you have to wait in the parking lot!

Lisa Lummel

3 years ago

Dr Andy and the office staff is wonderful. My Kara has liver cancer (very large tumor). They have been so good, from getting her in ASAP to knowing what is going on and making sure I have her medication (not making me come in just for refills, only if she needs to be seen. I had a personal family tragedy happen, they were very caring and understanding) Thank you so much for always caring! I would highly recommend Dr Andy, Dr Jones and the staff at Companion Animal Hospital

Sheila Rollin

3 years ago

Very nice place and the people are very friendly.

Uffie Dairy

3 years ago

My cat Chi has been going there for almost 3 years now. Doc. Andrew is nice and chill sounding. He ALWAYS recommending things to help Chi. Even though they are type expensive. I don't got to pay them $25 to make my cat sleep before they trim his nails. Like another silly crows! It's just $15. They don't do cat grooming, but suggest one to you. Still do dog grooming tho.???? I need cat insurance???? I'm spending toooooo much with these people. ANYWAYS....follow Chi on IG @Chichichiyah

Daniel Kitchen

4 years ago

A little over a year ago, I brought my best friend in the whole world, Tiger, with me to Rochester for school. However, he was already getting very old, and he fell ill within a couple weeks of getting here. I took him to Companion Animal Hospital, as they were able to get me a very quick appointment and they had good reviews. They gave him a check-up and took some blood to see if they could figure out what's wrong with him. I decided to drive home the next morning to my local doctor that knew him a bit better to see if they could fix him, as he got even worse overnight. On the drive home, he passed away in my arms. Companion called me a few days later to check up on him (which I thought was really kind of them), and when I told them he passed away, they instantly offered to refund the cost of the bloodwork and testing since I didn't even get to view the results before he passed, and I asked them to keep it as credit for future animals. A few weeks later, I even got a personalized card signed from the whole staff, offering their condolences, including a short poem ("Pawprints on my heart") and a pawprint pin, all three of which still bring me to tears over a year later. When I came back to Rochester, I brought my new fur baby, Sarabi. They have been nothing but kind and amazing to her, and I couldn't ask for a better vet for her to go to. The doctors are kind and knowledgeable, and the staff is always trying to help you and get you a quick appointment time. If I could give them higher than 5 stars, I would. They care about your animals like they're their own family, too, and I can't recommend them enough.

Caitlin Whalen

4 years ago

Companion is the best!! After using another nearby vet I was not pleased with the value or the experience and felt that unnecessary products were being pushed on me, so I switched to Companion. I cannot say enough good things about the staff at Companion. They are friendly, warm, responsive and reliable! Dr. Yestrebi is professional and knowledgeable and you can tell that all of his staff truly cares about your animal. I even had a staff member call me 1.5 hours after closing time because my cat had become suddenly ill after business hours and I had placed an appointment request through their app for the next morning. I could not believe this staff member took the time to give me a call after hours and make sure that my pet was stable and we had considered all of the factors in the situation. I have been beyond impressed with Companion so far and refer everyone I know there!

Clianda Yarde

4 years ago

I was searching yesterday for a vet to be able to assist my dog Tika. I called Companion and they got us in . The staff are so warm and welcoming, the doctor was AMAZING! He did not rush me and answered my questions. I did not have to go elsewhere to get prescriptions for Tika it was a One-Stop-Shop. Not to mention they offer daycare and boarding options along with dental. They truly meet your needs ! Now all three of my dogs are apart of the Companion Family Man (father) , Diamond(mother), and Tika(daughter)!

Destiny Padilla-Vicente

4 years ago

I went with my dog it took very long for her to come out but it was worth it at the end.????

Dov Chastain

4 years ago

Very professional, caring staff. Reasonable prices. They were very careful with there safety of their personnel and patients during COVID-19.

J Swagz

4 years ago

Our new puppy has had a few concerning health issues unfortunately and our older dog now requires pain medication. This place was able to answer any questions and spent tons of time reassuring me in these difficult times. The treatment and consultations here are nothing but the best!

Jay Martin

4 years ago

My cat was diagnosed with severe gingivitis and stomatitis in Virginia, but the vet wanted me to proceed with a lengthy treatment plan I couldn't finish because I had to move for work. Companion Animal Hospital took over from there and informed me that at the stage her diseased teeth and gums were at, removal of all of her teeth was the best option. I was obviously scared about the surgery, but they handled it wonderfully and her condition improved immediately (healthy & pink gums, appetite increase to normal, playful and happy). They always have been up front about what she needs, polite and respectful, and immediately informed me of any issues they had. Dr. Yestrebi and staff handled the initial exam and the stomatitis treatment. He was very honest and gave me all the information I needed. In short, Companion Animal Hospital is very professional, they definitely know what is needed for your pet's best quality of life, and I can tell that they really care about their customers and patients. This was long overdue, but thanks for helping Monchichi!

Kathleen Doremus Birthday Wishes

4 years ago

We like this veterinary office. Everyone is kind and efficient. We have boarded our animals there in the past and our 3 dogs have had a wonderful vacation.

Katie Delmege

4 years ago

They are so accommodating and clearly have the best interest of the animals they see. Between visits, I have had to make calls, and they are helpful and I never feel like a question I ask is silly.

Keith Lowery

4 years ago

So nice. Staff nice and you can tell they love helping out the communities animals!

Krista Marie

4 years ago

I want to express my appreciation and gratitude to Dr Yestrebi and the entire staff at Companion Animal Hospital. I can't thank you enough for your generosity and willingness to fit my 14yr old fur baby Lilly into your super busy schedule on such short notice AND while dealing with the many challenges during a worldwide pandemic. When Lilly became suddenly ill that morning, I wasn't able to get her in at her regular vet or any animal hospitals understandably as they were all booked out for days upon reopening after a nationwide shutdown due to the corronavirus. Thank you for helping my sweet Lilly. She means the world to me. Reassurance from the staff lessened my anxieties as I dropped her off and was without her back at home. Thank you Dr Yestrebi for your precious time to see Lilly and to call me back. It was so nice speaking with you. I felt very comfortable with Lilly in your care.

Michelle Catalfamo

4 years ago

Friendly, knowledgeable staff. They don't try to sell you product just to meet quotas. Easy to make appointments, even last minute ones. Thorough examinations. They truly care about you and your pets.

Srinath Ramachandran

4 years ago

Very friendly staff and the doctors (Dr. Andy and Dr. Kevin) know how to deal with pets. This hospital comes highly recommended.

Sue Williams

4 years ago

We have treated 3 cats and one dog at this office and ALL have been treated with the utmost care and concern. Our animals' routine care is performed here as well and the doctors are so kind and compassionate and take time to answer questiins and concerns. The front desk staff is equally kind and responsive. Our dog boarded there once and received great care. Highly recommend and I don't say that lightly.

Tatiana Avangelista

4 years ago

I started taking my labradane Lady to Companion because my friend (who used to be a vet tech, so her opinion means a lot to me) takes her dog there. I absolutely love it. The doctors always take the time to talk through all my questions with me (I tend to have a lot) and I always leave feeling confident in Lady's care. Once I started taking Lady here, I found out that I know a ton of people who also take their pets here! To date I have heard nothing but praise about Companion. Working in veterinary medicine is HARD, whether youre a tech, vet, or receptionist, but the staff at Companion is always upbeat, patient, and straightforward. I, and literally everyone else I know who goes there, highly recommend.

Beth Cefalu

5 years ago

First came here with a senior cat suffering from a liver tumor. I transferred from irondequoit animal hospital after their vet wanted me to just immediately put the cat down after it was initially discovered. At that time however my cat was still eating, drinking, greeting us and enjoying life. I instantly went to a different vet that would at least try to help us get more time with our baby and Companion did just that. Even at the end Dr. Andy reached out to multiple specialists for second opinions about if operating was doable and even with slim odds he would have done it if that’s what we wished. It’s been two years since then but I never forgot that! We continue to bring our new pet there and now I don’t even live in Rochester! I live downstate. But I’m staying loyal to the vet who was dedicated to my cat ????! Hard to find that type of compassion!

Theresa Shaw

5 years ago

The customer service, compassion, and caring provided here is truly above and beyond. Losing a pet/family member is already so difficult but somehow they made such a difficult experience somewhat bearable. I would recommend them above all other veterinary clinics. Thank you for all that you did for me, my kitty Pumpkin, and my family.

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Companion Animal Hospital, New York, Rochester

2800 W Henrietta Rd

Business Hours

Monday

7 AM - 7 PM

Tuesday

7 AM - 7 PM

Wednesday

7 AM - 7 PM

Thursday

7 AM - 7 PM

Friday

7 AM - 5 PM

Saturday

8 AM - 2 PM

Sunday

Closed

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