Coldwater Animal Hospital Rochester, New York

Staff is always friendly and compassionate. They are familiar with the animals and follow up regularly. Love their practice!

Thank you for calling about our lost puppy Merry Christmas ????

Excellent staff and caring people

First visit with my pups and everyone was very nice, patient and helpful! Recommended by a friend and I agree.

I was very impressed by Coldwater. Everyone was so nice and they helped my boy Potter out. He was back to normal in a week. I would recommend them for all your pets needs.

Needed to take new dogs to vet for checkups as part of the adoption agreement. Old vet couldn't get me in and these folks got us on right away and turned out to be a wonderful bunch of people. Will continue to take the new family members to coldwater animal hospital.

The only vet that didn't let me down or try and take advantage of me during a tough time. Would highly recommend. Thank you for what you do.

Been goin to coldwater animal hospital for 13 yrs now a have a new pup after my other 2 dogs sadly passed away. They've always been kind and thoughtful wth my dogs very respectful!! Great vets and staff ????

Always listens to my concerns when it comes to our furry loved one!

Thank you very much to Dr. Klovstad who did an excellent repair (from a first surgery failure) on my dobie's broken femur. The repair was successful and we are on the road to recovery. I am grateful for the communication and quality of work that was done.

Good pet care. Been going to them for years.

When my dog was very very ill and unable to walk, they refused to see him for at least 3 days when they had anappointment open. Instead, spent an entire day at the various urgent cares only to end up at Cornell Animal Hospital, where he was diagnosed. When I called the vet for a prescription refill, they refused saying they haven't seen the dog for his problems! Never mind that they had all information sent to them by Cornell and I gave them the name and dosage of the scripts! I guess they really need the $ an office call would give them! So much for caring about the animal patients they have.

Wouldn't take our pups anywhere else. Trustworthy Doctors and a Great Staff, very professional.

It is an embarrassment that you advertise behavior guidance on your website from an office manager who has an online certification in canine behavior. Please if you need actual help with canine behavior seek help elsewhere. I called and spoke with the "canine behavior counselor" and told her my concerns and seemed pretty hopeful about the in person visit. From the beginning the "behavior counselor" was extremely unprofessional. Knowing full well how fearful my dog is of strangers- she acted completely inappropriate when it comes to a fearful/reactive dog. If she knew anything about canine behavior and fearful/reactive dogs then she would have known how to present herself around my dog. Instead she was franticly moving from different positions telling me that my dog is aggressive and would have attacked her if my dog was not wearing a muzzle. Less than 5 minutes of meeting my dog she then told me that my dog will need to be trained for anything to get better. She also left saying that she my dog will need a lot of work and she does not have time to help us. So if you need help with canine behavior please look for a vet office where there are actual professionals and people who are actually knowledgeable of canine behavior.

Love the people there. Where you get to talk to a person in person and be seen with your pet. <3

My Puppy Blue had surgery on his TPLO and everyone was amazing and friendly! Dr.Klovstad was amazing, I highly recommend Dr.Klovstad for any of your surgeries.They even called to check on him! We were so happy with the service Blue received we transferred our vet to them to become part of the Coldwater team! Thank you again for everyone who helped put Blue back together again!

Very competent and friendly. Highly recommend.

I absolutely love Dr Nemcheck and her Team. Our dog, Lucy, has fearful anxiety, and the girls there put us both at ease. They know how to deal with Lucy and have given me great advice on how to handle her. Most importantly, they have encouraged us to never give up on her. I wouldn’t trust anyone else with my baby.

Charged way too much money for a well visit and a rabies vaccine. The vet was HORRIBLE and a bully. They drew my pets blood without my permission. The staff was nice.

Very nice staff. They explain things to you.

My dog, Toby, can be a bit of a handful as he has anxiety and separation anxiety when he can't see me. Dr. Nemcheck is so good with him and always takes the time to let us know how he was during his visits with her. In the time of Covid and not being able to go into the practice for safety purposes, it's important to me to know that she cares for Toby and wants what's best for him. The office staff is always patient and professional and take the time to ask how Toby is doing. I am so happy to have trusted partners when dealing with his health and wellbeing.

Dr. Klovstad and staff are amazing, patient and accommodating to my difficult girl.

Our Corgi had a bowel obstruction from a chew toy that needed immediate surgery. After calling around to all the vet hospitals in the area, Coldwater was the only one that could take him the same day. The team of veterinarians and surgeon were very nice, caring, and were very communicative during the surgery. Not only did our pup heal up quick, the cost of care was very fair. 100% recommend.

The whole staff is marvelous. My family has been going here with our pets since the practice was opened.

We have been with Coldwater for over 20 years. They have taken excellent care of our cats throughout the years. We love both Dr. Nemcheck and Dr. Korte. They love our cats and they listen to us and are always helpful.

Dr. Korte and staff always take care of our beagle in a caring and professional manner. Dr. Korte removed a lump from our dog’s leg that turned out to be malignant. He schedules appointments quickly when we have concerns. We are grateful for the care we receive for our beagle at Coldwater Animal Hospital.

The most comprehensive and open late

Love this place. They take great care and truly love animals they care for!

Doctors and all of their employees are great! I was just there awhile a go for my cat shots.. the accommodation is awesome ???? ???? especially for Tashi????Thank you so much. Stay safe guys and God bless always ???? ♥

The doctors and staff are so friendly, knowledgeable, and patient. Never do I feel rushed or like we are "just another patient". Happy to be part of the Coldwater Animal Hospital family!