Village of Manotick Animal Hospital Ottawa, New York

So happy we were able to get our girl, Remy, in as a patient here. All the staff have been extremely helpful, compassionate and friendly. We had Remy spayed recently and they called to update us during and after her surgery and then followed up with an email and photos of Remy once she was awake. They are quick to respond to all of our concerns and allow us to email in photos instead of always going to the clinic to be seen. Great place all around!

Very efficient Covid policies and very good vet feedback and instructions. Notable was the vet's memory of my old dog Bagel, who wasn't with me on this visit

Always a good place for my dog

Awesome as always I won't go anywhere else

Would not accommodate us as a one time patient for vaccination. Seems duty of care is not their #1 concern, long term customers is.

Excellent care and service as always.

The entire staff are fantastic, especially Dr Kartes, he’s amazing with our pets, we trust him 100% and our dog loves him. Every time it’s an amazing experience from the receptionists being very compassionate and doing their best to help when we need urgent appointments, to the wonderful vet techs and all the vets we have seen there have been great. We have never been recommended unnecessary testing or medication, unlike the experiences we have had at other surgeries. Even in the current busy times we have had nothing but compassionate and caring treatment for our pets and for us.

The B.E.S.T vet for your furry family member.

We go to Village of Manotick Animal Hospital solely to seek out the advice of Dr. Miki Shibata. There is no one we trust more with our 13 yr old Shih Tzu. Dr. Shibata is exceptionally knowledgeable and caring. She takes the time to troubleshoot and explain any emerging health issues to help us provide the best possible care for a senior dog. A real gem!!

Just had a wonderful experience with this veterinary centre, and in particular with Dr. Kartes. He is wonderfully communicative in response to your concerns about, and the needs of your pet. He was greatly educational toward issues that we sought clarity on, and in an understanding, empathetic way. Ultimately, our dog only had her shots updated but we woke up today feeling relieved and happy to have gone to this place.

Excellent care for our pets.

Sensitive Doctors who explain everything.

Staff and friendly Bengal cat.

Nice staff and great service

This morning I woke up to my new puppy( 4 weeks ) in the middle of a full blown seizure. He then became unresponsive so I drove him to the closest animal hospital to my home. When I arrived I realized I had forgotten my phone at home and was unable to call. I noticed the receptionist (blonde glasses) sitting at her desk, she did not look at me to acknowledge that I was standing in the freezing cold in a tank top clearly holding an animal in distress (it was very clear she could see me). Another customer offered to call (she was waiting in the parking lot in car car) and FINALLY the receptionist came to the door. I quickly explained that my puppy was unresponsive and needed immediate help as he was still seizing in my arms. The awful receptionist had ZERO empathy and simply asked if I had a file there (I just got the puppy two days ago he doesn't have a file anywhere) and when I replied "no" she said "well he needs a file to come here" AND SHE CLOSED THE DOOR (not a sorry not ANYTHING WAS SAID AFTER THAT) . The lady in the car was just as shocked as I was- as this was a disgusting display of character from this woman who offered no help, no resources, NOTHING. IS THIS PLACE NOT A HOSPITAL?? IT SAYS HOSPITAL ON YOUR SIGN. Simply because I did not have a file? I eventually brought my puppy to the Glebe Animal Hospital and they took him in no problem, no questions asked just simply wanted to help my baby Pup right away and I received a phone call 20 mins later to give me an update. Incredible staff, Incredible DR who truly cares about the animals in his care. This place should be ashamed of how they handled my situation today and I hope no one gives this place anymore business. My family has lived in Manotick for many years and my husband since he was a child. Shameful.

We had a emergency and our usual vet could not take us. We were in distress and the staff at your animal hospital rescued us! From the front desk staff to Dr Vander Byl we were treated with respect and kindness. Thank so much!

Had to get food and flea treatment.

Extremely rude receptionist was not helpful at all and not sympathetic at all to the pets situation. Will not be taking my pet there.

Great service! Nice to meet people who care!

Very unpleasant experience. HIGHLY DO NOT recommend if your pet needs anything other than very basic care.

We love this Vet in the heart of Manotick! Always great service from the whole team and the vets are the best. Our pug can be a bit hard to deal with as pugs can be when it comes to having a check up. My boy hates having his feet touched. He has been treated with nothing but the best care there.

Really care about your animals

Best vets ever! We are new to Manotick and had to choose a new vet. So happy we came here! Everyone is so nice and knowledgeable. Would recommend to anyone!