Centrepointe Animal Hospital Ottawa, New York

61 reviews

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Reviews: Centrepointe Animal Hospital (Ottawa)

All reviews (61)

Yelp (2)

Google (59)

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d wall

2 years ago

Fantastic service, amazing staff! I drive past multiple vets to go here. Genuinely care for your animals and always ensures the best treatment and care possible. Always willing to recommend and discuss and answer any questions. Thank you!!!

Eleni A

2 years ago

I’ve taken a cat and two dogs to Dr. Theoret over the past ten years. Everyone at the hospital cares deeply about the animals they treat and Dr. Theoret is incredibly thorough during every exam. My first dog had a rare and progressive neurological condition and Dr. Theoret always took the time to answer the list of questions I would bring to our appointments. When he developed a complication and an emergency vet didn’t think he would make it, Dr. Theoret put together a treatment plan that prioritized his comfort—and gave us an extra six months together. I’m so grateful to everyone at the hospital for what they’ve done for us.

Shelley Murphy

2 years ago

They are always so nice and helpful.

Alvaro Mejia

2 years ago

While it is a close to home vet hospital, the only thing this Dr. Theoret care, is money. I am not just saying it’s expensive, if you don’t have enough big budget, don’t even think about here. Trust me when I say she only care about money cause don’t try her with your loved ones and found out at the end. Every time they told you the price per visit is about $200-300, But the truth is, the price per visit will be close to 1000 dollars or more. And every time they find a way to force you do more unbelievable tests and getting shots. They say all different kind of suspected things to make you worry and basically force you to do the test. Yes you read it correctly. FORCE YOU. After doing wild test for three visits in a row within two months and for nothing. Nothing came back positive. And don’t even think about not do those wild guessed tests, cause the minutes you refuse, that’s the minute you hear from this Dr. says “if you don’t do the tests, I won’t treat you pets nor vaccine him. Cause I am all alone and I can not leave out the tests. you are not welcome if you don’t have money, don’t come back.” Those are the exact words Dr. money said after I try to turned down the forth over $1000 dollar tests. Unbelievable crazy!

Jamie S

2 years ago

Great service, Leslie and Dr. Theoret are 5 star people. My dogs are excited to go here and see them. These two get to know you like family and treat your pets with respect. My dog lives a healthier life and will most likely live longer then expected because of their knowledge and expertise. They are a bit expensive but they have never been wrong with my pets. I wouldn't go anywhere else.

James Lucas

2 years ago

I’m always happy with their service, your pet will be in good hands!

Andy M

3 years ago

Dr. Theoret and her team are very kind, professional and always provide exceptional care. I am so thankful to have found this vet hospital and have not been disappointed with the quality of care they have provided my pets over the years. I highly recommend Centrepointe Animal Hospital.

innerbippies

3 years ago

They don't take new patients. Absurd. They should go to private practice. Please put a sign on your website so that we don't waste time.

Marek Rymsza

3 years ago

Very friendly staff, explained everything. But very, very expensive.

Malivan Phan

3 years ago

friendly staff and great service

Jamie S

3 years ago

I have been bringing my two dogs to Dr. Theoret since they were born. She always provides great service, and great recommendations/options for treatment. Bring your pets here and you will not be disappointed. Also Leslie her assistant is very great as well. She is very gentle with our dogs and always has good tips and tricks when we need them.

Dave Marcotte

3 years ago

We've been fostering and have rescued many dogs over the years. We have had may very good vets over that time but Dr. T and her staff are a cut above the rest. The care my dogs get is always the absolute best. Dr. Theoret's training, experience and caring she has for the animals always shines through.

Christine M

3 years ago

Dr Theoret has always provided excellent care. She and her staff are knowledgeable, thorough, friendly and very welcoming. I recommend this hospital without hesitation!

Annie Murray

3 years ago

Great vet with excellent service.

André Embersics

3 years ago

Dr. Theoret is one of the most committed, caring and knowledgeable professionals that one could ask for as a vet for their pets. She is extremely competent and will go above and beyond to keep your pets always happy and well. Leslie, who works with her, is also as competent and caring as Dr. Theoret. She is calm and nice when explaining everything to you. If your pets are with them, they will be in the best hands possible!

Michael March

3 years ago

Always there for us when we need them. Thank you!

Payman Solomon

3 years ago

We absolutely love this place and the people who work in it. I love how they know our cat's name. Alway professional!

Wendy Saunders

3 years ago

Just moved to Centrepointe 2 years ago. I love having a vet nearby for maintenance and emergency service. I feel secure that my 3 dogs have great, up to date medical care.

Abdallah Muhammad

4 years ago

As a first time PetSmart owner I have been taking my Bernese Mountain dog to Centrepoint Animal hospital since she was 8 weeks old and I have nothing but nice things to say about the whole staff there. They have always made decisions that's in the best interest of dog and have they keep me informed of what each and every medication is for and how to best give them. They always call a day in advance to remind me of my pets up coming appointment. I really love that I can call if I have any questions and they are more the willing to answers and provide the guidance I need.

cathy haley

4 years ago

While I find that Dr. Theoret's services to be particularly expensive, I continued to take my dog due to great care that we received. Following the death of our senior dog, I brought our puppy in to have him vaccinated on a number of occasions. Unfortunately I missed two appointments due to unforseen circumstances, one being a family emergency where I followed up with a phone call to reschedule. We were unceremoniously and immediately "kicked out" of her practise during this attempt to reschedule due to these two missed appointments, much to our shock and chagrin. While she is a good Dr., money seems to be her bottom line.

Kim Alcock

4 years ago

Absolutely love this place. Both of our dogs went here. They know you and the dogs by name, receptionists are friendly and the vet is very knowledgeable as well.

Lara Bednarz

4 years ago

Caring and trustworthy staff. Great experiences here!

Stuart Dean

4 years ago

I've been taking my husky here for over a year, and cannot praise this place enough. I've been to many vets in the past, and no where have I found such professional and personal service. The team somehow recognize every animal that comes in the door, and you never feel pressured to buy additional unnecessary. They just give you all the information you need, their expert medical opinions, and help you make the right decisions for your pet. Dr. Theoret is phenomenal, she's extremely intelligent, and able to simplify complex medical information for people like you and me. The only caveat, is just like any great clinic, you do need to plan ahead as they get booked up sometimes. But that's a good sign!

Amelie March

5 years ago

All the staff here are absolutely wonderful, from the receptionist, to the technician, to the vet herself! Dr. Theoret is very sweet, attentive and clear in her instructions. She gives all the options and lets you choose. I don't find her pushy and my puppers are nice and healthy under her care!

Cathy Adair

5 years ago

DR. Marie-Claude Theoret is an excellent vet..very through and kind with a quiet calming manner. Vet assistants are equally as good. I highly recommend Centerpoint Animal Hospital!

Christina N

5 years ago

Dr. Theoret saved my dog Peanut's life after going to a 24 hour vet clinic in Ottawa for a medical emergency where they had us wait over 5 hours without seeing a vet. Had to leave the emergency vet and take my dog to Centrepointe where Dr. Theoret was able to save him. Peanut continues to thrive and my family and I are very grateful! I'll never go anywhere else again.

Louise Dorion

5 years ago

I strongly recommend Centrepointe Animal Hospital. Staff is very helpful and Dr. Théoret is an amazing vet.

Sharron Ranby

5 years ago

After trying numerous vets in the Ottawa region, by chance google found Dr Theoret and her team at Centrepointe Animal Hospital. Whiskas our former stray tabby cat is very fussy about who he smiles for and he was so happy that we had found him a kind female vet from his home town of Montreal - his preference! We've only visited once but will definitely be going back when the time arises.

Spencer Collins

5 years ago

The best staff all round. Shadow gets excited going in to meet the staff.

Stacy Ren

5 years ago

Very patient staff, answered all your questions clearly

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Centrepointe Animal Hospital, New York, Ottawa

261 Centrepointe Drive

Business Hours

Monday

8 AM - 6 PM

Tuesday

8 AM - 7 PM

Wednesday

8 AM - 6 PM

Thursday

8 AM - 7 PM

Friday

8 AM - 3 PM

Saturday

Closed

Sunday

Closed

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