Pet Circus Ottawa, New York

Wonderful downtown pet store. Well stocked and with good selection. The owners usually give my pup a treat, so he loves going there!

Pet Circus is the only pet store we frequent and all of our furry friends have come from this store! All staff are super super friendly and are very helpful&knowledgeable if you have care questions. They have a really great selection of small animal and reptile related products, definitely superior to box stores. Prices are competitive or lower than box stores as well! They've been super accommodating when we ask them if they can source certain products for us that are harder to find. We've placed orders for Neo cages and Mazuri food through Pet Circus. If there's something you need that they don't have, please consider ordering through this local small business :)

More bunny toys than I've seen anywhere else in Ottawa so far. Super inclusive to a lot of animals beyond cats and dogs

Twice I've shopped here, and both times I've left completely satisfied. For a smaller pet store, they have quite the range of products and live stock. Thanks!

A good selection pet supplies

Appreciate the great service and options!

Nov 21-Today was a great day for coat shopping and picking up some fresh treats Edited again Oct 22-I have continued to frequent this little store as my dog loves the fresh food they carry and the customer service is top notch. Edited again Sept 3--each time I edit another star gets added as my experiences continue to improve on each visit. Today there was a warm welcome as soon as I walked in not to mention an employee who went above and beyond to check a policy for me. Edited August 1--I have been back a few times and the service was a tad friendlier. Original Review--This store is conveniently located near to where I live and I was hoping to have found a new place to purchase my pets products. The store is not welcoming and neither are the staff. When you walk in it feels cluttered and a little overwhelming with no signage indicating what is where and neither an employee to help out. On that note, when I did walk through and find an employee available, she gave me a brief hello and I got the impression that I was interrupting her. I perused the store and when I finally ran into said employee to ask her a question I literally got one word answers with no offer of assistance or even inquiry as to what my needs were. When I finally specified what my situation was she referred me to one product that she said her boss used for his dog. She then pointed to him (who at the time was on a latter and clearly busy) to say " there he is you can ask him so you know I am not lying". I did manage to get a little feedback from him with much prompting before making my first and possibly my last purchase at this store. There are a many pet stores in the area and I really appreciate good customer service, especially when exploring new products for my pets. The good news is that my dog did enjoy his first plate of the new recommended food. Hopefully that trend will last as he is quite picky. I try to support small business however that does come with certain expectations.

Beautiful pet store! Everything you need is here!

Love the atmosphere, and welcoming inclusive vibe of this place. People are helpful and super nice.

Always seem to be out of items.

Love the birds and very nice selection of fish, including axolotls :D

They have everything for all types of pets

No parking so we didn't go in

As a new parrot owner I received answers to my questions

Got what I wanted with no problem!!

I refuse to shop anywhere else! Best prices and best staff. Extremely knowledgeable on all kinds of critters.

Great little store with helpful and friendly staff.

They always have what I need

Went there to pick up supplies for my new kittens, the staff was very friendly and helpful. An employee even helped me pick out a spray to deter my kittens from scratching my furniture. I will be going there in the future :)

I cannot give this store enough stars. I've been living downtown for around 2 years and this little gem has become my favorite pet shop. For a small business, it has great prices! And the staff are always super friendly and knowledgeable! I've expanded my pet knowledge and my own number of pets through this store. Love my betta from here, got an amazing hamster who was the sweetest thing, and I've gotten so many harnesses and collars for my dog that are unique and so cute. I will never stop coming here!!

This place is the best. Such nice staff!

Great selection of pet item's and super friendly staff!

All around a pretty good store but I bought a dual light set up and everytime I buy a new bulb it last not even days don't know if it's the product or the store but I'm not happy

Awesome service!! I’ve been looking for a particular high visibility vest, pet circus had it but doesn’t ship. I called, within minutes I was told they would ship to me since it was about the price of a delivery! I will definitely stop by if/when I’m in the Ottawa area, Finn Thanks you! ????

Thank you guys for not laughing when I forgot what worms were called and thank you for your excellent customer service I'll be seeing you guys every week now ????

Super friendly staff, and the lady knew what she was talking about when it came to geckos. She helped me find everything I needed. It's kinda expensive but no more than any other pet store.

Great selection and super staff. Arden is wonderful and very knowledgeable. Pet circus also has online shopping which is quick and easy to use.

Just ordered for delivery expecting it to take a few days but within less than an hour(!) I had my delivery at my door!

Great pet store! Staff are very helpful and always ready to help. Love to shop at this local store and support the little businesses ????

Nice to have an alternative location downtown!