Billings Bridge Animal Hospital Ottawa, New York

Every staff member here are great! Very professional and caring towards my baby boy.

So happy we have the team here to take our dog to. Professional and thorough staff. Not cheap, but nothing about having a dog is.

So my 2 boxers have crazy allergies. I missed 2 annual appts so one of the Veterinarians decided to not fill my dogs allergy prescriptions of Apoquil. Now for dog owners seeing their pups suffer from allergies is disheartening especially when its BECAUSE of your Vet!

Very detailed in their health report of our new puppy ????.

A 5 year old Italian Greyhound had bloody stool. The Dr spoke to us on the phone while he was in there (thank you Covid). She answered all of our questions with grace. I felt an excellent job was done for the 'baby'. Thank you very much!

Our pets actually enjoy visiting the vet because we go to Billings Bridge Animal hospital.

I needed to tell them what medication my animal needed. Now a year later my cat is dead. Dr Lu said she was ok. Apparently not. It's one thing to be over priced, it's another to be dead wrong. Rest in peace.

Always loved this vets,they take such good care,and there prices are reasonable they are genuinely in it for the love of your animals.

Fantastic and caring staff ~ they go above and beyond to make sure every animal is taken care of to the best of anyone's abilities! Thank you all for everything you are doing for everyone!

Great Staff, been going here for years!

Everyone here takes the time and talks through any problems that rise with my dog nova. They are patient and kind. They are very busy so be prepared to put on hold ☺️

Amazing staff! They are very friendly and supportive. Every time my dog visits, it has been smooth and he just loves it. He actually gets so excited to see his vet and that is something that makes me feel so much more comfortable.

Only vet that doesnt want to rip me off to get my dog neutered. Haven't had my appointment yet. UPDATE: I take that back. They said around 350 on the phone, turned up to he $600. Not happy.

Clean establishment, the staff were kind and helpful and the Dr was very knowledgeable and thorough, leading me through all details and questions I didn't even have to ask! Clean establishment, multiple safety measures in place for covid. I've taken pets to this business before and I would again ????

Love this vet clinic! Always take such good care of my babies!

Great people and good care for pets!

Good place, good people, good service.

Great vet. All the staff takes time to answer questions.

Great service. Staff is always friendly. The Veterinariens are excellent.

Friendly helpful staff who obviously are doing what they are passionate about!

This was the second time I had an animal put down at Billings Bridge Animal Hospital; both times I have been so comforted by the doctor's compassion and care of my critter. As well, their price for this service was unmatched anywhere else. Thank you.

Amazing, the staff there were super friendly and helpful. The vet was not pushy about any treatments that may or may have not been needed. They clearly were not after money instead were more intrested in offering the best treatment. Would definitely recommend going to this vet again. I will be going back in the future.

Wonderful staff and doctors made my puppy’s first visit here as low stress as possible. I know my little one is in good hands here. Thank you!!

When I told them of my cat having chicken allergies they told me my cat did not present in the way an allergic cat would. Never mind all of her symptoms - yeast in her ears, skin reactions, diarrhea. Another vet confirmed she did in fact have chicken allergies. Not sensitive to owner's financial limitations. Expected me to pay thousands of dollars for testing which was purely diagnostic (for heart murmur) where there is no cure besides management. I am a student, this is a cat I rescued from living outside in the winter, I have already paid for her spay, vaccines, special food etc. Cannot afford additional thousands of dollars for testing, they were unsympathetic and repeatedly called to get me to book.

I've been going to Billings Bridge Animal Hospital for 20 years and have always had the best service. Staff are polite, friendly and compassionate. Highly recommend!

Nice people and professional services

Was a bit complicated to book the procedure but our cat fully recovered from the spay and is much more docile now. Great vets and great staff, for the most part.

Staff good with dogs and especially older ones

Great caring staff. First visit with our new puppy and vet took the time to answer all my questions and put my mind at ease.

My girl friend and I have brought 3 cats here over the years. One timid, One super friendly and one murder all humans. Each time they have had good interactions with the vet. Shots and nuder. The vets are friendly and caring. Each of the cats had no problems and the aftercare was great too.