PetSmart Orchard Park, New York
319 reviews
All reviews (319)
Yelp (13)
Google (306)
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David Covert
2 years ago
Bought Leopard Gecko for my grand daughter. Staff were very helpful.
B C
2 years ago
Had an online order ready in an hour
tammy w
2 years ago
Lots of dead fish in tanks noted
Desteny Toner {Walden}
2 years ago
Friendly staff, appropriate amount of live inventory
D J
2 years ago
Needed crickets and they had them.
Carl Koester
2 years ago
PetSmart, 3425 Amelia Dr, Orchard Park, NY 14127
Ellen Dombrowski
2 years ago
Pretty good selection of cat toys. Of all the fun "critters" Pet Smart sells, I wish they had Mini Lop rabbits for sale....they are great pets.
Lea DiCenso
2 years ago
Great selection of cat products.
Nancy Grzechowiak
2 years ago
Everything I needed however still very shortstaffed!
Lenny Chmiel
2 years ago
Very well stocked store. Great prices. Repeat customers
Courtney Rizzo
2 years ago
Always happy to bring my two english bulldogs in here! We get stopped all of the time to have a small convo about them... It really means alot to us and our little pups! Thank you!
Ashley Sutton
2 years ago
Always have what i need in stock staff is helpful and friendly
Polly Mercado
2 years ago
Been here twice to get my dog nails trimmed and they remembered her. Friendly staff. Highly recommend this location
Patricia White
2 years ago
They've come a long way since my first review so I am updating it. Everyone is so nice, from the moment I walk in, asking if I needed assistance in finding anything, right to the checkout.
Felicia Chase
2 years ago
Loved all the outfits to put my pup in...they had holloween costumes!
Heidi Rich
2 years ago
The staff are always friendly and helpful. They leave fish listed that they don't always have and there's always a risk of snail infestation, especially if you get live plants. There are never enough cashiers for the line length. The location is great for me, and the dog and cat supplies are excellent. They also usually have plenty of pocket pets and cats for adoption, and they offer doggie daycare, grooming, obedience classes, and veterinary services.
Kim (Bxrlvr6)
2 years ago
Went for prescription food. The associates were VERY helpful and friendly!
Amber McGranor
2 years ago
Bought 2 hermit crabs, didn't think much of them being in their shells at the store. Got them home, left them in their new environment for a few hours and noticed no movement. Well, they're dead and I'm almost positive they were sold to me dead. Will be back tomorrow for a refund.
Susan Jablonski
2 years ago
Enjoy looking at the Halloween costumes for the cats/dogs ????????
A A
2 years ago
Great place for all your pets needs.
Caren Willcox
2 years ago
Great selection of Merrick cat food. Great assistance from employees
Don Carlson
2 years ago
I took our dog to Banfield Vet. Inside PetSmarth. They are great.
Greg Krause
2 years ago
I just needed a doggie life preserver, but the large selection of everything makes me want to go back
James Carney
2 years ago
Best customer service I've ever experienced. The sales staff was exceptional
Linda Munro
2 years ago
I love this store and its associates!
Michael Wolniewicz
2 years ago
Had what I needed, only reason for not 5 stars was they don't price match online and I am willing to pay extra to a brick and mortar but $5 extra seems a bit pricey on a $20 in store $15 online seems a bit much. Otherwise helpful staff clean store.
Richard Thomas
2 years ago
This place had ample snacks including but not limited to: Goldfish, Cats, birds, Snakes, and Guinea Pigs.
T.J. Vagabond
2 years ago
Standard PetSmart. Usual selection, seemed to be only one person working.
M. M. Geleta
3 years ago
The store is clean. The staff are friendly and helpful. The groomers are kind, gentle, and knowledgeable. Prices are affordable. A wide range of services are offered. *If you have a Senior companion I highly recommended Amanda*
Terrence Schofield
3 years ago
The staff was very helpful with getting me what I needed.
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Business Hours
Monday
7 AM - 9 PM
Tuesday
7 AM - 9 PM
Wednesday
7 AM - 9 PM
Thursday
7 AM - 9 PM
Friday
7 AM - 9 PM
Saturday
7 AM - 9 PM
Sunday
8 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
6am
9am
12pm
3pm
6pm
9pm
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