Animal Junction Veterinary Clinic Ontario, New York

I love my vet here!

Our first visit with Animal Junction was an urgent visit for our older dog’s eye. The staff were very accommodating, and Dr. Carroll explained everything thoroughly. We’ve continued to go back with our adult dog and new puppy. The office staff and Dr. Carroll have been nothing but amazing throughout his visits including a broken toe, intestinal parasite infection, and most recently his neuter. We highly recommend this clinic ????

Wonderful vets. The vet techs are very knowledgeable and caring. went in for my dogs nail trim because it is cheaper than petsmart.

Murphy went in for some teeth extractions and a cleaning. The care and attention he recieved was outstanding! After 20 years of going to a vet clinic closer to us we had finally had it. So we increased our drive time to come to this great location, to a great new Vet. Dr. Carol. Thank you to all the great staff too.

Friendly atmosphere and very knowledgeable staff. Our felines have been patients for many years now

5 stars are not enough. Dr. Waldron has so much compassion when caring for my pet family that I wouldn't consider another vet. Through all the joys and times of sadness she not only cares for your pet but cares about you as well. Thank you for all you do.

Took my dog in on an emergency basis and was wonderful to her and me. Have switched to them as regular vet. Pricong very fair , office personnel great and a general great vibe for me snd my dog. .

Very patient, understanding and knowledgeable

Everyone is so caring, they really go above and beyond for their patients.

We had taken previous pets to Animal Junction and just took our new puppy there. The vets know their stuff and Dr. Waldron explains things in a way we can understand. Karen in the office is helpful and friendly, as are the techs. All the way around a great place to take your pets.

Great experience! Dr. Walden was great with my dog. Explained everything and was super friendly.

Animal Junction is the best! I met the staff when i had to put my dog down, the kindness they showed to me and Abby was comforting. We now bring our new fur baby and everyone is kind and always informative. They always answer my questions and take the time to be sure we are happy.

Dr waldron is the best. Loves animals and is very compassionate with the owners

UNNECESSARY & expensive procedures are pushed on customers - with detrimental consequences... Advised to have cat under anesthegia for "severe" tooth issues - Our receipt said "mild tooth plaque" owing $650+. …

Dr. Waldron is the best! She really cares about our animals, she is very thorough.

Saved my beautiful dog and 4 newborn puppies. Thank you Animal Junction

Everyone at this office is friendly and caring, and they remember you and your pets by name. When I had to put my dog to sleep last year, Dr. Waldron was amazing. She personally helped carry my dog out to my car and gave me a hug before leaving. Such personal caring service!

Dr Waldron and her team are great! Its apparent she really cares for the animals and she knows her stuff. I am amazed at her recall capabilities for conditions and medications.

If you are looking for a Veterinary Clinic that cares about you and your pet this is the place to come. The vets are friendly and knowledgeable. The vet techs are very experienced and the receptionists are very helpful. The hospital is clean, and they obviously take pride that the hospital is clean, and doesnt smell. The prices are very reasonable, and they work within your budget. Definitely recommend this hospital.

We have been going to Dr. Waldron for over 20 years and would never go anywhere else. She has been caring for all of our dogs with such love and compassion as if they were her own. She wears her heart on her sleeve. We have lost 4 of them over the years and she has been right there crying with us. I also have to mention Karen at the reception desk who has been at my side through some very difficult times and Gwen, the vet tech for being so kind and gentle. Deb M.

Brought my new puppy a pug/shihtzu mix to this vet and was pleasantly surprised to find Dr. Hawkins from Penfield Vet here. Shes one of the best Veterinarian's I've ever used for the numerous pet dogs I've had the past 20 years.

Excellent Service!!! Karen, who helped me, treated us like family!! I will highly reccommend!!! Thank you!

We have been with Animal Junction for over 6 years now. We were sad to see Dr. Osbourne leave, but Dr. Waldron is excellent as well. Love all the techs & Karen & Debbie. I always feel like I can call with any situation and be helped. You guys are awesome!

We can't say enough about the hospitality at AJVC. We weren't even clients of Dr Waldron when I called and spoke to Karen. I explained to her that our 14yro German Shepard was not doing well and I would be flying in from the other side of the country. Karen was awesome, she found a space and got us in. After arriving we were welcomed with open arms by Karen, Suzanne and The Great Dr Waldron. We were given the bad news and a recommendation. Putting him down was painful. However All three was were right with us, comforting my wife and I. AJVC is totally a remarkable place with excellent staff.

We have been clients of Animal Junction for 10+ years and were always happy with their care up until Dr. Osborne left the practice. While the other vets may be amazing at what they do, if you can't get past the administrative staff, it doesn't really matter. While my family was on vacation our dog had a stroke. Our pet sitter (and I) tried calling Animal Junction repeatedly but kept getting a busy signal because they only have one line. Our pet sitter loaded Shiloh (our dog) into the car and began driving while continuing to call the office. She finally got through to KAREN and who basically put up a road block. It was close to closing time and even though it was an emergency and she would arrive BEFORE close, Karen told her "Don't even bring her here". Yes....it was an emergency...our dog was suffering and because Karen wanted to get the staff out of the office on time, she told our sitter to not even bring her there. Unfortunately this was not our first bad experience with Karen. If you called the office and needed anything outside the realm of scheduling an appointment, you were greeted with attitude. Need a refill of your dog's heart worm, tick meds? Snark. Need a copy of your dog's rabies certificate? Laughter and sarcasm. We always tolerated her because we loved Dr. Osborne. In a profession that requires compassion and a basic level of people skills, I am shocked that Karen still has a job. "But everyone loves Karen. She has been with us for 16 years." Yea, well I think she has become a little too comfortable and it is time to revaluate Karen's level of interaction with the general public. Oh and our dog Shiloh? The one that Karen & our sitter fought about? She died. Not only did she die, but she suffered the ride to the Animal Hospital only to be humanely euthanized by a complete stranger in an unfamiliar place.

They take great care of your animals and will take the time to explain to you anything you don't understand, they also make sure to ask you for a day most convenient to have a check up on your pets.

Dr Waldron and Dr Osbourne have been wonderful to me and my pets. About eight years ago, I'd grown tired of the large outfit that runs most of the Monroe County animal hospitals (pricey and not terribly personal), and was investigating alternatives. A friend recommended Dr Waldron's practice, and I'm so grateful. She and Dr Osbourne are extremely personable and caring, and the prices are reasonable relative to what I'd seen previously. When Dr Waldron provided aftercare for one of my dog's injury/surgery, she was generous with her time/billing, being entitled to much more than she billed me. Dr Osbourne was so very compassionate when helping me navigate end-of-life care for one of my dogs. The practice is clean, bright, and cheerful. The staff is friendly and welcoming, and I never seem to wait terribly long to be seen. Even though I now live over a half hour from their practice, I continue to take my pets there. They're that good.

Animal Junction is the best place to take your pets. I have been taking my pets to Dr. Waldron for over ten years. Even though I moved to the west side of Rochester, I still continue to use Animal Junction as my animals veterinarians. Prices are reasonable and the doctors really care about your pets and will do anything to ensure your pets get the best care possible.

Best vet we have ever used. The staff is polite, courteous, and smart! Dr. Osbourne is fantastic!