Dog Planet New York, New York

Completely unprofessional! This is the second time my dog has came back to me with an ear infection. The first time I thought the groomer mishandled him since at that time it was a different groomer. This time around I stuck to the same groomer who’s name is Claudia and I specifically asked them (the person in the front) to be careful with his ears. After 5 hours of still them not being done ( I understand it’s the holidays but it shouldn’t take more than 3 hours) I was the one that called them for them to tell me he’ll be ready in 5 minutes when they’re suppose to call you 10 minutes before your pet is ready. I have still yet to hear back from them. It’s been a day and a half with me calling them constantly to find out what happened and no response from them.

Pupppy came out clean and well groomed .very friendly staff. Ne prepared to wait for hours. ! They have to book less appointments or hire more professionals to handle work load. Nice work ! Would recommend

Best experience ever professional groomer and excellent customer service

Very good dog grooming service. Highly recommend.

Nice enough receptionist we had to come back to get her.

Great place run by trusted locals!

Took my 4 month puppy Rico here, and let e tell you they did amazing ! I asked if they could give him a teddy cut, shave his paws and clip them, with a good trim. They gave him exactly that!

By FAR The Best DOG ARTIST GROOMER... Trust Me... IVE BEEN TO SEVERAL OTHER PLACES !!! And your Dog will Love meeting The Friendly Dogs at Day Care !!! Offers Overnight Stays in cause YOU might have Emergencies Dog or Cat won't be Stuck in a Cage... Affordable Awesome ❤ THANK YOU SINCERELY

Amazing place with very friendly staff. They handled my dog with great care. He’s old going on 14 years old and has bad arthritis on his hips. He can get a little aggressive but the groomers at Dog Planet handled him with a lot of patience. I will definitely be retuning!

First I will start by saying that I left my dog at 3 and he was ready at 8!!! I have a small Pomeranian and it’s the second time they ,not only cut his hair short but also disproportionate with his head. The thing is that I was specific and showed them a picture of the haircut that I wanted for my dog but they somehow managed to make his haid look even smaller than the body.

They take exceptionally good care of my 70 lb golden doodle, she is stunningly beautiful every time I pick her up. It's her favorite place in the world, can't walk past there without her getting excited shakes.

Great job Bella looks Beautiful ????

I always leave my doggie here. They are wonderful :).

Gets the job done I be looking for. Try them. Peace

Great grooming service! I took my dog ( Benji ) today. The groomer did an excellent job. Very professional and respectful ladies. Love it, i will bring Benji again next time! Thank you!

They made my little Olive look sooo cute.

Nice clean spot with solid services! It's very central located and very close to the subway stop. Would recommend if you're living in the neighborhood.

I was a little nervous. I usually trim his nails myself. Remie was fine. I'll be back.!! Frances

Took my dog on a short notice and did an amazing job. Found my new dog groomer. Try them out you will not be disappointed.

Do not go here! You pet and your wallet deserves better. Read on for more. I recently had a very negative experience at this place. The staff do not communicate well. They not only signed me up for additional "services" without actually doing what I initially asked them. I took in my 35-lb border collie mix for a face trim and clipping, them was coaxed into grooming package. Then I received a call asking if I wanted a fur bath. I said them to go ahead and just take care of everything. After I picked up the dog, didn’t seem to have gotten any grooming done at all, just a bath. On positive note, the Furminator bath was well done. I called the place again explaining the issue and was asked to schedule a second appointment. The front desk person didn’t even apologize for the mix-up, kept arguing and charged me additional fees. I returned with dog for a small trim work behind my dogs ear and tail, and was charged 27 dollars unapologetically. While I don't mind paying for the appropriate services, I was appalled at their customer service especially after the inconvenience of taking two afternoons off my busy schedule as a physician. I am quite sure they will use this only space to continue to be argumentative about their service - which is not a great way to do business.

OUTSTANDING DAYCARE!!! I brought my dog here every week day for daycare for months; until I just recently moved out of state. I've used several different daycares for my dog over the years and this one is the best by far. They take your dog on 3 walks throughout the day AND provide pick up and drop off services when needed at such an affordable rate. Meanwhile, the daycare owners and other employees who work here are SO loving to all of the dogs. They even dressed them all up for Halloween!! I always had complete peace of mind when I dropped my little guy off here. I could not have been happier with the services provided.

I've taken my Toy Poodle Disney here twice so far. They truly care for all of the dogs in their care. I have only used the grooming services, And they always do a great job with my little Disney. They are very patient and Professional.

Friendly ,clean and excellent service! I'll be baackk!!! Highly recommended!!

They are a friendly and clean groomers. They take good care of our pets.

Great place. Always coming back

Dog Planet is my go to grooming Spa for my toy poodle Sophie. Sophie is always excellently groomed and in good spirits when picked up which shows she enjoyed her time at the Spa.Thanks to all the amazing staff for making my princess look even prettier every time she has a Spa day.

Took my 12lb chihuahua mix here for her first local haircut. She is very shy and a very nervous dog. They handled her extremely well, and the woman at the front desk was extremely reassuring and kind even though my dog’s behavior I imagine isnt ideal. Her cut was perfect and they even gave us a cute festive necklace for her. She looks great and we are super happy, will definitely be returning next time we need a trim!

Took my cat for nail clipping and it was amazing! The place is so nice and dog and cat friendly! The owner, Claudia was there... she is fantastic. Strongly recommend!

I can not recommend Dog Planet enough. We leave our dog, Gloria, here when we travel and she is always well taken care of. I have such peace of mind knowing she is in good hands. There are constant picture and video updates and she always comes home smiling from ear to ear. Claudia and her team are amazing!

Beautiful place and excellent groomer, love my princess haircut ????