Jockey Hollow Vet Practice New Milford, New York

73 reviews

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Reviews: Jockey Hollow Vet Practice (New Milford)

All reviews (73)

Yelp (13)

Google (60)

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Steven Vega

2 years ago

The whole Jockey Hollow team is so thorough and thoughtful. Dr. Rubinstein and the team take such pride in what they do. So thankful to have found a vet that cares about our dogs as much as we do.

Derrick Daubert

2 years ago

My cat was sick, and it was time to say goodbye. Jockey Hollow, was there for me in my time of need and they Stopped their lunch break to accommodate my needs. I've been coming to jockey hollow for over 20 years for my animal's needs and they've always been great, helpful and caring. Thabks to the whole team.

Brooke S

2 years ago

Edited to add: I really liked this practice the first few years of bringing my beloved pets here, however, the quality and professionalism really goes down hill if you don't frequent this establishment often. I've had many negative experiences as of late, not just the denial of flea medication even though your receptionist told me put the order in, "just to see what happens." My 1-star rating still stands. Let me know if you'd like me to edited this review again to spell out the rest of my negative experiences publicly for all to see. Hope this helps, too.

Barbara Lyttle

2 years ago

I spoke with Adam on the phone about my dog. As requested, I had my previous vet fax over his medical records. I called twice after Jockey Hollow received the medical records and was twice promised a call back. The personnel at Jockey Hollow had neither the common courtesy nor professionalism to return my calls. I would have appreciated a call even if it was to turn down my dog as a client.

Kasey Bergman

2 years ago

Very empathetic when I put my rat down. understood that a pet rat is just like having a dog or a cat!

Emily Rituper

2 years ago

They are so helpful! I haven't had pets in 8 years since I moved to NY. But recently I have been bringing my new puppy to them. They are so thorough with exam and follow up. Great at explaining vaccines and medications and they even have online support. And I love their approach to distancing for Covid, car side service! Great Vet.

Brianna Wagner

3 years ago

I love it here and my furs love riding there!

chris gardner

3 years ago

Very compassionate staff. Always helpful and provides service with a smile!!!

Marc Mezzina

3 years ago

Been going here for years, dr. Jenny and the crew are fantastic! Truly caring!

Nancy Spellmon

3 years ago

I have 2 dogs , one is problematic with self destructive behavior, So we are there alot!They always contact me back ! A great crew!

Jamie Carcaterra

3 years ago

Exceptional. We recently had to put down our older dog. The staff here showed such empathy, kindness, and generosity. I will 100% be using them in the future.

Louise Simonson

3 years ago

Jockey Hollow is wonderful. Doctor Jennie Rubenstein is such a great, caring vet and her staff, like Doc Jen, is empathetic and compassionate. My ancient little Maltese Loki recently developed digestive issues and Doc Jen quickly diagnosed the problem, explained what was going on clearly, and prescribed meds and an altered diet. She even called me the next day to make sure all was well. We've used her for our three dogs for over 20 years and she never disappoints. She is, quite simply, the best vet ever!

Thomas Cicio

3 years ago

What’s there to say! The staff are just amazing! My new rescue loves everyone there and they treat her with such care. We did our dog classes downstairs and just worked out perfectly. Last year she got very sick and Jockey Hollow took great care of her. Over the years I’ve been to a few Vet. Practice’s with my dogs, but I find J.H. Does an amazing job. They follow up on all visits with calls and text messages , very thorough. To the entire staff! “Thank You”!!!!

Geri J

3 years ago

You couldn't have everything was fine n very friendly staff that loves animals u take excellent care of the animals

Bob Bruno

3 years ago

Been clients for 10 years. A tad on the expensive side, but wonderful folks from Dr. Jenny to the attentive and kind staff. They treat Chewie with love and sensitivity. Strongly recommend JHVP.

Elaine Mathews

3 years ago

Excellent pet care & magnificent staff!

Margaret L Wright-Williams

3 years ago

Was very friendly and welcoming to my bulldog Ghost. Love their customer service.

Brigitte Platt

3 years ago

These guys are absolutely awesome! I have been going to them for years and they clearly really care about the pets they treat. Yesterday, they came over and managed to get my very sweet but skittish cat into the bathroom for a routine check-up, when I myself couldn't manage to get her into a room before our appointment (go Tim and Dr. Jennie)! Every person on the staff has always been great with both of our cats. Some people on here have said that they're expensive. I don't think they are, compared to other good vets, but even if they were I'd gladly pay a little extra for their exceptional service. I would recommend them to anyone!

Tracy Moore

3 years ago

Love these guys! as always friendly, helpful and professional! So respectful and loving towards with my little elderly dog.Thanks for everything!

Susan Daves

3 years ago

Always efficient, kind, knowledgeable, and reassuring

RENELLE LORRAY

3 years ago

I would love to have been there to witness Adam holding Blaze while she purred away, but Covid made that impossible. I’ve always had confidence in JHV staff, so I am not surprised at your excellent service and honesty in all aspects. Thanks

Rebecca Hundley

3 years ago

I love Jockey Hollow Veterinary Practice. The doctor- who's name i can never remember- is great with my super shy dog & she's incredibly intelligent. She's been able to quickly diagnose fairly obscure issues & offer holistic recommendations. I'm grateful to have found this practice.

Priska Wilson

3 years ago

I have been bringing my dogs here for close to 15 years, maybe longer! Dr. Rubenstein and all the staff are all highly skilled and also so friendly. I've been in for everything from regular check-ups to emergency situations and they always do an exceptional job. I would (and do) recommend this practice, they are great!

Bryant Arms

3 years ago

The facility's appearance is very professional and pleasing. That is appropriate because the staff is excellent. They genuinely care for our pets.

cathy

3 years ago

Dr. Jenny Rubenstein and her team at Jockey Hollow are wonderful. My dog is terrified of vets (all vets) so he is really a challenge, but they still always show him the BEST care and attention while being very understanding and gentle with him. He is also on daily seizure medication and they are always on the ball when it comes to being in touch with the pharmacist and making sure he always gets his meds. Thank you!!

Elizabeth Blouin

3 years ago

I take my 2 dachshunds and now new kitten to JHVP. Everyone is very nice they are knowledgeable and responsive. You can tell they love animals and are passionate about their jobs .

James Epperly

3 years ago

Your staff and office is amazing. It is so obvious every time I am with any of you that the care and compassion is genuine!!! Not easy to find in other places.

Lauren Tamara

3 years ago

I just got a new puppy and brought him there because I heard good things. All the staff was so friendly and the Dr. was too. She was very helpful in teaching me new things regarding puppy ownership. I am very happy that I found this place!

Ling Chow

3 years ago

JHVP had a system in place to receive their patients. Dr. Rubenstein came to our car afterwards to explain everything she did for our cat. Well done!

Lois Semanek

3 years ago

This is outstanding care for dogs young and old from my experience. Very caring and they take the time to explain everything.

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Jockey Hollow Vet Practice, New York, New Milford

3 Jockey Hollow Rd

Business Hours

Monday

8 AM - 6 PM

Tuesday

8 AM - 6 PM

Wednesday

8 AM - 6 PM

Thursday

8 AM - 6 PM

Friday

8 AM - 6 PM

Saturday

8 AM - 1 PM

Sunday

Closed

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